Quality Subaru

Immediately upon using dealer rater I got a response and worked towards resolution. My consumer confidence in dealing with Quality went up exponentially based on how they worked with me. worked towards resolution. My consumer confidence in dealing with Quality went up exponentially based on how they worked with me. More

I recently had the experience of purchasing a Subaru Forester from Quality Subaru of Wallingford, and I wanted to share my thoughts on the process. Customer Service: ★★★★★ From the moment I walked Forester from Quality Subaru of Wallingford, and I wanted to share my thoughts on the process. Customer Service: ★★★★★ From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chris Carey, was knowledgeable and genuinely interested in finding the right car for me. They took the time to understand my needs and preferences, which made the experience feel personalized rather than transactional. Inventory: ★★★★★ The selection of vehicles was impressive, with a range of makes and models to choose from. I appreciated the variety of both new and certified pre-owned options. I did lots of research before visiting the dealership and found that Quality Subaru offered the prepared vehicle I was looking for. Pricing: ★★★★ While the initial pricing seemed competitive, I found the negotiation process pretty straightforward, I was hoping to negotiate a lower price, but they held firm. All fees were clearly explained upfront, although the warranty add-ons were not offered until after cost was negotiated. It would have been helpful if they were more transparent about additional costs from the beginning. Expect an additional 3-4K after negotiations if you are interested in add on warranty coverage. Financing Options: ★★★★ The dealership offered various financing options, and the finance manager was very helpful in explaining the different plans available. I was able to secure a loan with a competitive interest rate, which made the purchase more manageable. Overall Experience: ★★★★ Overall, my experience with Quality Subaru of Wallingford was positive. The excellent customer service and wide selection of vehicles. I drove away in a car that I love and feel confident in my purchase. I would recommend this dealership to others. Final Thoughts: Buying a car can be a stressful experience, but with the right dealership, it can also be enjoyable. I appreciate the effort Quality Subaru of Wallingford put into making my experience a good one, and I would consider returning for future purchases. More

Just bought my first Subaru from Ann. My son bought his first Subaru from Ann several months ago and he highly recommended working with her. So glad that I took his advice. Ann was caring My son bought his first Subaru from Ann several months ago and he highly recommended working with her. So glad that I took his advice. Ann was caring, patient and explained the process clearly. She follow through seamlessly on the delivery of my car. Thanks Ann. I love my new Crosstrek! Nancy C More

We looked at several models and years. bChris was available to go on test drives with every time providing us lots of good info about each vehicle. bChris was available to go on test drives with every time providing us lots of good info about each vehicle. More

Chris was extremely helpful throughout the process and made it feel almost seamless to get my car. Thank you! made it feel almost seamless to get my car. Thank you! More

There was no pressure to buy and Helena was wonderful. It was a pleasure to buy my car. It was a pleasure to buy my car. More

Leasing my new Crosstrek at Quality Subaru and working with Helena was a great experience. Helena was professional, knowledgeable and friendly. She listened to me, answered all my questions, and made the with Helena was a great experience. Helena was professional, knowledgeable and friendly. She listened to me, answered all my questions, and made the whole process an easy and pleasant one. And I love my new car! More

Chris performed excellent customer service. It was a pleasure doing business with Wallingford Suburu. I recommend. It was a pleasure doing business with Wallingford Suburu. I recommend. More

Helena was incredibly helpful. When my circumstances suddenly changed, she helped me make the necessary changes and got the job done. Now we have a beautiful new vehicle at the pri When my circumstances suddenly changed, she helped me make the necessary changes and got the job done. Now we have a beautiful new vehicle at the price we could afford and the terms we needed. thank you, Helena, for your time, patience, kindness, and care. We appreciate you. More

My wife and I bought our second Subaru from Quality Subaru. This time we had the pleasure of working with William Dill and Mike Ward. He made our purchase go very smooth. He got us a great deal and can Subaru. This time we had the pleasure of working with William Dill and Mike Ward. He made our purchase go very smooth. He got us a great deal and can't be any happier with the experience. The whole Quality Team is fantastic they are super friendly and very helpful. We are already planning to get our third from them later this year! More