Quality Mazda by DiLorenzo

an actually good experience at a car dealership? I started shopping for a new car over the winter break at Honda, Toyota, and Mazda. Originally I looked at the dealership in Santa Fe... but I kept ge I started shopping for a new car over the winter break at Honda, Toyota, and Mazda. Originally I looked at the dealership in Santa Fe... but I kept getting people telling me that what I DID want (a manual transmission new car in blue) was not available, that I should get a used car, and then suddenly "finding" cars more like what I wanted as I was walking off the lot (clearly they were trying to move their used cars). I said I wanted a quote in writing and they would hmm and haww about how they couldn't do that and ask for me to sit endlessly in their offices while their finance guys "worked" on offers. It was exhausting. Dealing with Andrew was a breath of fresh air. Over text he gave me a quote and I ended up getting a brand new Mazda 3 hatchback. Yes, it was a 2016, but it was everything I wanted and I ended up getting a lot more car for a lot less money because it was a 2016. Andrew was the best. He didn't push anything, he has a great sense of humor, and he even called to check up on how I liked the car a few days later. I'd recommend talking to Andrew at Quality Mazda for anyone looking for a new car! More

Excellent service as always This is the second Mazda 3 I have purchased at this dealership within the past 6 years, and they've always worked hard to get me the best price possib This is the second Mazda 3 I have purchased at this dealership within the past 6 years, and they've always worked hard to get me the best price possible. I've only ever taken the cars for service to their service department, who've I also had a lot of success with. Ben worked with me on my requirements, and he went above and beyond to make me happy. I love my new car! More

Had fun buying a new 2017 Mazda CX-5 The best new car buying experience we have ever had. Andrew Heavner, knows his product inside and out, and was more concerned with making sure we ende The best new car buying experience we have ever had. Andrew Heavner, knows his product inside and out, and was more concerned with making sure we ended up with the right fit for a car than making a sale. Very professional, all appointments confirmed and kept. Follow ups were amusing, which kept the entire experience fun. You can tell the staff works well together. With all the new technology on cars, Andrew made sure we walked through everything so we really understood what the CX-5 was capable of, and how to take advantage of what the features actually offered. Test drives were useful, and long enough to ensure that what we experienced would meet our needs. Andrew walked us through the whole purchase experience to make it as easy as possible. No surprises, always felt that the staff was informing, patient, without any pressure. Andrew took us out to meet the service manager and staff so we are familiar with the people and that aspect of the business. Quality Mazda has a good car sales system approach. Would not hesitate to buy another car from this dealership. More

Thrilled with my new Mazda CX-5 The Sales personnel were kind and sincere. Unfortunately, twice when I went to the dealership the exact vehicle I wanted to drive was out with another The Sales personnel were kind and sincere. Unfortunately, twice when I went to the dealership the exact vehicle I wanted to drive was out with another perspective buyer. Eventually it all came together and I drove home the exact vehicle I was wanting. My salesman Andrew was awesome. I would purchase another vehicle from him and would recommend my friends & family members to request him. He's more laid back than most which I feel made the car buying experience less stressful for me. Please note: The act of researching, driving, and deciding on a which vehicle to purchase happens to be very stressful for me! Thank you Andrew! Been driving my new Mazda everyday and loving it!! More

Awesome Buying Experience!! Ben and the entire staff at Quality Mazda in Albq. NM provided an awesome buying experience. Buying a new car is all about the experience and the peop Ben and the entire staff at Quality Mazda in Albq. NM provided an awesome buying experience. Buying a new car is all about the experience and the people. Everybody was extremely knowledgable and helpful. They got me exactly what I needed in a very timely manner. I enjoy having a good time in whatever I do and I had a ton of laughs with Ben and the entire staff. There was no heavy selling pressure from Ben or anybody. Just relevant and accurate information that allowed me to make the best decision for me and my needs. Truly the way a car buying experience should be. I have bought mazdas at other dealerships which were good. However, it was the little things that really made the difference. I never knew about all the videos of each feature of my Mazda CX-5. Ben sent me all those videos and it has been extremely helpful. I'm a gadget guy but sometimes learning all the new features is difficult. The videos are awesome. Thank you Ben!!! And I absolutely love my new 5!!! More

Impressive Staff at Quality Mazda by DiLorenzo I was very impressed with the people that I dealt with at this dealership. Ben Vigil is VERY good and can't help you enough! I have just bought my car I was very impressed with the people that I dealt with at this dealership. Ben Vigil is VERY good and can't help you enough! I have just bought my car so I can't speak about the service department, but did speak to us before we left and VERY helpful and told us to just drop by any time for the smallest issues. Great people! Thank you! Karen More

Quick and Easy! I went in knowing what I wanted and Andrew took care of everything quickly and efficiently! When he says ask him about anything he truly means it and I went in knowing what I wanted and Andrew took care of everything quickly and efficiently! When he says ask him about anything he truly means it and is a very understanding! More

Great service for a great safe car! Quality Mazda has knowledgeable, friendly, helpful employees. Andrew Heavner was a pleasure to work with. Love my Mazda CX-5. It’s a fun and safe car Quality Mazda has knowledgeable, friendly, helpful employees. Andrew Heavner was a pleasure to work with. Love my Mazda CX-5. It’s a fun and safe car to drive. More

Great Dealership! W e showed up at the dealership on our salesman Matthew's day off but we were greeted by Andrew and he immediately made us feel welcome and offered hi W e showed up at the dealership on our salesman Matthew's day off but we were greeted by Andrew and he immediately made us feel welcome and offered his services to us. We test drove a new Mazda 3 and although we loved the car it didn't have the features we were looking for. Andrew went above and beyond the call of duty to find us just the right car. This was no easy task as this car was for my daughter and she has a lot of demands! Andrew continued to work with us until we had no more questions. In the financing department Daniel Poe helped to explain all the options and incentives available. This was by far the easiest and most satisfying experience I have ever had while buying a car. I highly recommend Quality Mazda and their entire team. If you go anywhere else you will be disappointed! More

Family oriented We were greeted by Ben vigil upon arrival and immediately were treated like family. Would recommend this dealership to everybody looking for a new maz We were greeted by Ben vigil upon arrival and immediately were treated like family. Would recommend this dealership to everybody looking for a new mazda. More