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Quality Mazda by DiLorenzo
Albuquerque, NM
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Great experience. Tom Shroba was my salesperson and he helped me tremendously through the car buying process. I wasn't sure what I wanted, so I test drove a couple of Tom Shroba was my salesperson and he helped me tremendously through the car buying process. I wasn't sure what I wanted, so I test drove a couple of the Mazda's I was thinking about. I ended up with the 2016 CX-5 Touring which I love. He gave me a very fair trade-in on my car and took time to look for the color and interior I wanted. Showed me how to use the Bluetooth and other gadgets I wasn't used to and made my experience go very easy. The one thing I felt more than anything was respect. We had a lot of laughs, too! More
Excellent customer service! Joe Manriquez and Ben Vigil went above and beyond to get my what I needed for my new car! I was in the market for a Mazda CX-5 and was on a set budget Joe Manriquez and Ben Vigil went above and beyond to get my what I needed for my new car! I was in the market for a Mazda CX-5 and was on a set budget, After an initial visit to see what was on the lot, Joe called to follow up with us on pricing and different options we could work out. When I showed up to the dealership, Joe wasn't there, but Ben was able to call him and work with me to save me another trip. Ben did everything he could to get me into the car that I wanted. On the day I purchased the car Ben sat with me and gave me detailed instructions on how everything worked, went through the manual with me and even helped me set up my phone to the bluetooth system. He took the time to introduce me to the service workers so I knew who I would talk to about service and called to follow up a few days later. These guys are wonderful and I'd recommend them to anyone looking for a new car. As a matter of fact I already did, I sent my grandfather there and he purchased a car at Quality a few days later! More
Customer service Ben Vigil was my salesman. Shopped for a new Mazda 3 . Ben took care of us knew what we wanted and got us out of there fast. Thanks Ben. Ben Vigil was my salesman. Shopped for a new Mazda 3 . Ben took care of us knew what we wanted and got us out of there fast. Thanks Ben. More
Awesome customer service Andrew Heavner is BY FAR the BEST sales person I have ever dealt with. I wasn't looking to necessarily buy today. I was in for an oil change (lol), bu Andrew Heavner is BY FAR the BEST sales person I have ever dealt with. I wasn't looking to necessarily buy today. I was in for an oil change (lol), but Andrew took the time to show me the cx-3, knew his product and we bought a 2016 Mazda cx-3. LOVE this vehicle! We highly recommend Andrew and Quality Mazda. I previously purchased a Mazda 6 in 2010, I loved the car and service guys. Now I have found a great and honest sales person that I would highly recommend to any of my family and friends! Thanks, Andrew! More
No Hassle Experience. When I came in to test drive the CX5, Ben Vigil quickly put me in the model I was interested in and said take all the time I wanted to test the car. When I came in to test drive the CX5, Ben Vigil quickly put me in the model I was interested in and said take all the time I wanted to test the car. Later by email I told him the exact model, color and features I wanted. He quickly found the exact car I specified was en-route from the manufacturer. He took a credit card over the phone to hold the car for me upon arrival. He gave me updates and contacted me when it arrived. I went through Costco to get the low rate of $100 over invoice, and I was shown the invoice. I financed through Mazda and got another $500 off the price. This dealer also offers a free lifetime power train warrantee. The car was ready when I arrived and it took less than two hours to get the paperwork completed and receive instructions on all the car features. I was introduced to the service manager and briefed on all the procedures for getting prepaid service at 5000 mile intervals. Great experience compared to past experience with new car dealerships. More
Great Car Buying Experience Ben was awesome,he listened to our needs and was very instrumental in helping through the process from start to finished. Daniel in Finance was outsta Ben was awesome,he listened to our needs and was very instrumental in helping through the process from start to finished. Daniel in Finance was outstanding. And the product speaks for itself,go take a test drive.... ZOOM ZOOM ZOOM! More
Excellent Salesperson and dealership PJ Tatum and the Quality Mazda Dealership made our car buying experience very pleasurable. PJ was not a pushy salesman, he was more like a friend and PJ Tatum and the Quality Mazda Dealership made our car buying experience very pleasurable. PJ was not a pushy salesman, he was more like a friend and he worked with us until we found the car that I wanted. He was very nice and made sure we received everything we were looking for in a car. His associates were also very courteous and nice folks to do business with. I recommend PJ and DiLorenzo Quality Mazda dealership, if you are looking for a dealership and salesman that is not pushy and wants to ensure your car buying experience an enjoyable one. More
Car Accident Rescue Our car was totaled earlier this summer, and we were losing money every day that we did not replace it. We knew exactly who to talk to. Aaron Randal m Our car was totaled earlier this summer, and we were losing money every day that we did not replace it. We knew exactly who to talk to. Aaron Randal made choosing a car quickly an absolute breeze. We would definitely purchase a third car from him! More
He listened to me! I have been researching and driving vehicles for over a month. I did not plan on buying anything for several more weeks, but Ben Vigil changed that. H I have been researching and driving vehicles for over a month. I did not plan on buying anything for several more weeks, but Ben Vigil changed that. He was not pushy, he was kind, and best of all he listened to my needs. Ben was able to match me up with the right vehicle, a beautiful blue CX-5, that met my needs completely. Add in sales manager Jason and Daniel in finance and I was given a package I could not resist .Buying a car can be overwhelming, Ben really helped me feel at peace with my purchase. More
Great job all the way around! We used the USAA True Car certificate and called them up, they had a car configured and waiting for us when we arrived. Jason introduced us to Aarron We used the USAA True Car certificate and called them up, they had a car configured and waiting for us when we arrived. Jason introduced us to Aarron and we were off. They were able to explain everything we asked and more. We even met Annette Dilorenzo who welcomed us to the family. They want to sell us this car and the next one. Great job! We will be back! More