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Quality Mazda by DiLorenzo
Albuquerque, NM
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Really Easy Way to buy a new car First consideration for any car buyer is---Is this car right for you? Quality Mazda let's you find out. Aaron Randle and Scott Blair made it so. First consideration for any car buyer is---Is this car right for you? Quality Mazda let's you find out. Aaron Randle and Scott Blair made it so. First test drive with Scott gave us the desire to set a next level test with Aaron. We set up a full day test with Aaron and we were convinced by the drive that the Mazda 6 was "The" car. The negotiations for the purchase went as easily as can be with these things and when you look back at it , it was one of those "no haggle" events. Who could ask for more? Dealing with Quality Mazda was easy, Truth be told; we bought a Mazda 3 about 4 years ago from them and had almost all services done there, so we were familiar with the family and never disappointed. They treated us well and when we move to our next vehicle we will give Quality Mazda our "first" look. Okay, I have to say that the following questions about "rust" were a little bizzare, as we live in New Mexico More
Great Experience Scott Blair, our sales rep. came in on his day off to help us with our car purchase. We were interested in purchasing the Mazada CX-5. He was very Scott Blair, our sales rep. came in on his day off to help us with our car purchase. We were interested in purchasing the Mazada CX-5. He was very knowledgeable and took the time to answer all of our questions. He made our car buying experience so easy and stress free. Thank you Scott!! Our overall experience with the contacts we had at Quality Mazada from Scott Blair, Kathy Kline and Jim Schuyler was GREAT!! Thank you, Yvonne & Doug Johnson More
Can't wait to buy another vehicle We had been searching all weekend for a car and honestly when we pulled into Quality Mazda I was not expecting to that to change. We happened to come We had been searching all weekend for a car and honestly when we pulled into Quality Mazda I was not expecting to that to change. We happened to come across a CX-7 and wanted to take it for a test drive. After driving it, we were not sure if we wanted to buy it, but were leaning towards yes. Waldo let us take it home for 24 hours and give us time to think it over. That was what sold it for us. By the time we returned on Monday, we just need to settle on a price. After that we worked with Kathy in the finance office. She was a total joy to work with. She managed to get me a better rate than my own credit union would do for me. Over all I am totally psyched about the entire process. If everyone at Quality Mazda is half as good as Waldo and Kathy, I looking forward to dealing with them more in the future. More
Andrew Heavner is your go-to sales guy! (Experienced buyer) We looked at new cars at 4 or 5 dealers. When we got to Quality to look at Mazdas, we lucked into getting Andrew Heavner as our sales guy. He wasn't p We looked at new cars at 4 or 5 dealers. When we got to Quality to look at Mazdas, we lucked into getting Andrew Heavner as our sales guy. He wasn't pushy, he was informed about the vehicle features, drivetrain, and administrative issues. He is a good listener (unlike many car sales persons) and seems honest & transparent. He does what he says he will do and doesn't waste your time. Andrew made the buying experience pleasant. Seek him out! Beware that the Finance department will try VERY HARD to sell you warranty & maintenance. Likewise, with the Service department re: dealer service. If you want the Dealership's lifetime powertrain warranty, be very very sure you keep good maintenance records and perform ALL maintenance at the recommended intervals....otherwise they may not provide that LIFETIME warranty. Nuff said! Quality worked hard to be price competitive and earn our business. More
great customer service Andrew Heavner, our sales rep, was the most low key, friendly, knowledgable, auto sales person we've ever met! He was great! Went beyond the necessa Andrew Heavner, our sales rep, was the most low key, friendly, knowledgable, auto sales person we've ever met! He was great! Went beyond the necessary to provide superb customer service. If you want a Mazda, and you're in Albuquerque, or Santa Fe, New Mexico - go to quality Mazda on Lomas in ABQ. We feel in good hands w/ everyone we met today, including the most efficient and friendly financial person, Kathy Cline. What a surprise - what a wonderful surprise! More
Awesome First Car Buying Experience Buying my first car was a great experience! Ander Heavner provided the best assistance possible. He is very professional & knowledgeable. He will go t Buying my first car was a great experience! Ander Heavner provided the best assistance possible. He is very professional & knowledgeable. He will go to the extent to answer all questions. With his help this process was stress less! I would definitely recommend his service and Quality Mazda to anyone looking to buy a new or used car. More
Scoring the Mazda We bought our CX-5 with Andrew's help. He presented the vehicle to us and we never felt pushed into it. Out of words. We bought our CX-5 with Andrew's help. He presented the vehicle to us and we never felt pushed into it. Out of words. More
Andrew Heavner provides great customer service Andrew was very professional and knowledgeable and helped us get the car that we wanted. We appreciated that he took his time with us and introduced Andrew was very professional and knowledgeable and helped us get the car that we wanted. We appreciated that he took his time with us and introduced us to the service department employees and the financial specialist. By doing this, it made us feel like we were part of the quality Mazda family and we highly recommend Andrew and Quality Mazda. We tradedin our old Mazda and the great service we always received in the service department, was one of the main reasons we decided to get another Mazda. More
Excellent Service My experience with Marty was excellent. He was professional and very helpful in the purchasing process. He kept in touch with me multiple times to let My experience with Marty was excellent. He was professional and very helpful in the purchasing process. He kept in touch with me multiple times to let me know what was going on, without me having to contact him which I appreciated. I live in Texas and Marty even called me after I drove my new car home to make sure there weren't any problems on the drive. I am impressed with the level of service I received and would definitely recommend Quality to anyone in the market for a new car. More
Amazing Visited on 1/8/2016 for an oil change on our 2012 Mazda 3.Which we ended up trading in and taking home a 2016 Mazda 6. Everyone was nice. Prompt ,qu Visited on 1/8/2016 for an oil change on our 2012 Mazda 3.Which we ended up trading in and taking home a 2016 Mazda 6. Everyone was nice. Prompt ,quick to answer all of our questions .Nice sales transaction with Mr Ben Vigil and Kathy Carpenter straight forward with all the warranties,rebates etc.We love Quality Mazda and will not go else were ever. More