Quality Mazda by DiLorenzo
Albuquerque, NM
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Happy Purchase Awsome friendly service. We felt very secure with our purchase and Ivan was very helpful with every step of the process. We purchased a 2013 Explorer Awsome friendly service. We felt very secure with our purchase and Ivan was very helpful with every step of the process. We purchased a 2013 Explorer and felt that we got a great deal after searching EVERYWHERE! More
Never felt "sold" The true mark of a good salesperson is the ability to quickly and accurately read your prospects. Andrew proved adept at knowing when to provide infor The true mark of a good salesperson is the ability to quickly and accurately read your prospects. Andrew proved adept at knowing when to provide information – and when to stop; when to use appropriate humor and when not to; when to give us space to think and talk; and when to make himself available. We were greeted on the lot by Andrew Heavner politely and given space to roam. When we decided we had questions about the CX5, he was helpful in showing us only what we had asked to see. No switching; no up-selling; no hard-selling. We left the lot without being drug into the sales office – but were given access to Andrew via his cell phone for any follow-up questions, which we used. Once we made our decision on a specific model, including features and interior and exterior colors, Andrew located the vehicle in Texas and had it delivered to the Quality Mazda lot within two days. We requested an appointment, went in, inspected and drove the vehicle, liked it and talked about financing. Although there were scheduling conflicts with other customers, the process was pretty straightforward and we drove off the lot in a couple of hours in our new car. We appreciated Andrew’s professionalism, responsiveness, accessibility and demeanor. More
Best service Went to quality Mazda and bought a 2014 Nissan Sentra. Ivan was great at helping us find a car to our expectations and gave us excellent customer serv Went to quality Mazda and bought a 2014 Nissan Sentra. Ivan was great at helping us find a car to our expectations and gave us excellent customer service. I would definetly recommended them. More
New car after total loss Michael made the experience very worthwhile. I was in a recent accident where my vehicle was a total loss and was weary about a new car but he made ev Michael made the experience very worthwhile. I was in a recent accident where my vehicle was a total loss and was weary about a new car but he made everything okay, THANKS! More
Like family My wife and I were so scared when we found out our family was expanding because it meant we needed a bigger car(among other things). Thankfully, we fo My wife and I were so scared when we found out our family was expanding because it meant we needed a bigger car(among other things). Thankfully, we found great people at Quality. 13 years later we have 3 sons and have purchased 3 vehicles including our new minivan from Quality. They have never tried to "sell" is on anything and are full of integrity. I couldn't recommend a dealership more and am especially thankful for Andrew for helping us. More
Great service and fair prices This dealership was professional and treated me like a person not a sucker. I will be buying from them again. Mike fry was my salesmen and he did a gr This dealership was professional and treated me like a person not a sucker. I will be buying from them again. Mike fry was my salesmen and he did a great job. More
Great Service Got our new explorer at Quality Mazda and had an excellent experience. Adam was our salesman and helped us in every way possible. Would highly recomme Got our new explorer at Quality Mazda and had an excellent experience. Adam was our salesman and helped us in every way possible. Would highly recommend Quality Mazda. More
Quality Mazda has Quality People My buying experience with Andrew and the team over at Quality Mazda has been great. The team helped work through some miscommunication, allowing us to My buying experience with Andrew and the team over at Quality Mazda has been great. The team helped work through some miscommunication, allowing us to drive off in our new (to us) CX-5 GT. Quality has gone out of their way to correct a small issue with the vehicle that was originally over looked. Overall, I highly recommend researching your next purchase through the Quality team over at Quality Mazda. More
Working with Marty was a refreshing experience.i will come b I have been to other dealerships and as you drive up they try to pressure you. I informed Marty we we were looking for and he delivered.No pressure at I have been to other dealerships and as you drive up they try to pressure you. I informed Marty we we were looking for and he delivered.No pressure at all. More
Great purchasing experience for a 2016 Miata at Quality I ordered a new Miata from Ben Vigil at Quality knowing it would be a long process due to the scarcity of Miata allocations. Jason Rigby (Sales Mgr.) I ordered a new Miata from Ben Vigil at Quality knowing it would be a long process due to the scarcity of Miata allocations. Jason Rigby (Sales Mgr.) and Jim Schuyler (Sales Dir.) worked to swap an allocation with another dealer so I could get the exact car I wanted. I was very pleased with the trade value I was given and the final cost. The allocation was in Oct 2015 and the car was delivered Feb 3, 2016. I was pleased that, throughout the three plus months of waiting, Ben kept me informed of each completed step in the mfg. process. I'm very happy with my experience at Quality and look forward to working with them in the future. I love my Miata GT!!! More