Quality Chevrolet Buick GMC

Great service The service from this dealership has given me great attention and service to my vehicle for the past few years. It's always a pleasure of bringing my The service from this dealership has given me great attention and service to my vehicle for the past few years. It's always a pleasure of bringing my vehicle there when I have a problem. I drop my vehicle off on off hour and the next day i was promptly a early call in the morning what is wrong with my vehicle. The service was done and i was able to pick up my vehicle early that afternoon. More

Excellent customer service This is my second leased vehicle with Englewood Chevrolet; and my second time working with Ed P. I couldn’t be happier with my new car. This is my second leased vehicle with Englewood Chevrolet; and my second time working with Ed P. I couldn’t be happier with my new car. More

Extremely Poor Experience and Customer Service I brought my car in because AC was not blowing cold midmorning. I was told by service advisor that they would have to look at it to determine the len I brought my car in because AC was not blowing cold midmorning. I was told by service advisor that they would have to look at it to determine the length of repair that was covered by warranty. I stated that if the car could not be ready by close of business, I would like to take it and bring it back another day because I needed the car the following morning. The advisor said they couldnt tell until it was looked at and she would call as soon as she knew. In addition, I was not offered a ride home and I had to ask for one. I was told they would call me as soon as they knew anything. All afternoon goes by and I did not hear from my service advisor. I assumed the car was being repaired and would be ready shortly. I called at 5pm to get status. Only cashier was available, my service advisor left for the day WITHOUT calling me and letting me know what was going on. The cashier called the sevice advisor and said it would be ready the following evening. She said a leak was found and parts had to be replaced. I made it very clear to the sevice advisor that I needed my car and if it wasnt going to be ready I would take it and bring it back another time. I was told.it would be looked and I would be called with information which never happened. I ended up picking up my car without the work getting done that evening. Th service advisor and service manager where unavailable when I picked up vehicle. I went back the next day to speak with service advisor, she was not there and the other advisors didnt care about the way I was treated. I tried to make an appointment which I was able to get in after waiting a few days. I did bring my car back and get work done. Original service advisor didnt care about what happened and didnt apologize for her poor customer service and poor communication. I have been to service in the past with no issues but this experience was unacceptable. It would have been fine if the service advisor was apologetic for dropping the ball and failing to communicate. Or even if they offered to pay a oil change. Instead I spent 2 long days at the service center and had a poor experience. More

Excellent experience buying my dream car From begining to end of purchasing my new car my experience was wonderful. Starting with Chanel who was the internet advisor. She returned all my cal From begining to end of purchasing my new car my experience was wonderful. Starting with Chanel who was the internet advisor. She returned all my calls in a timely manner without being annoying. She was instrumental in getting me the best price for my Corvette. From here I dealt with Jason who did all the rest. He went above and beyond with the delivery and explaining to me all the gadgets in my new car.. he even showed me how to use my phone. Last but not least Michael the manager who did not try and sell me anything I didnt need. Great experience at Chevrolet of Englewood More

efficient, courteous Had a slow leak in the right rear tire..They found i not only had one puncture but two. Addressed the issue effectively and were courteous. Had a slow leak in the right rear tire..They found i not only had one puncture but two. Addressed the issue effectively and were courteous. More

Efficient and pleasant Salesman Ed was very knowledgeable and had a great sense of humor. Answered all of our questions and then some. The whole process was quite painless Salesman Ed was very knowledgeable and had a great sense of humor. Answered all of our questions and then some. The whole process was quite painless and straight forward. Love the car ! More

Engine light Luis Cuevas was professional and engaging. I have only serviced my car at Englewood and it over 10 years old. I like the service I received. Luis Cuevas was professional and engaging. I have only serviced my car at Englewood and it over 10 years old. I like the service I received. More

Nicely done Went to the dealer . Negotiation was transparent, the way i like it. Didnt take long. Bought car straight. Simple and objective. Would do it aga Went to the dealer . Negotiation was transparent, the way i like it. Didnt take long. Bought car straight. Simple and objective. Would do it again. Thanks guys More

The sale person lie to me at the end I took the car but He did not respect the deal even we shake hands he replace my insurance and after that surprise the monthly payments are higher and the financial assi He did not respect the deal even we shake hands he replace my insurance and after that surprise the monthly payments are higher and the financial assistant was so nasty More

Too Many Hands I had an appt for a recall and was told on the phone it would only take 5 mins and even went into details of what had to be done, I got there and was I had an appt for a recall and was told on the phone it would only take 5 mins and even went into details of what had to be done, I got there and was told it would take over an hour and my appt was for 2:00 not 3:30 like I was told over the phone. I gave the customer service rep the day and time of the phone call so she could go back to the tape to listen bc I know what I was told. I had to leave early from work for this. I had to reschedule which meant I had to leave early another day. For my first time going to this dealership it was dealt a very bad impression but when I finally did go back everything was fine. People were very nice to me and service was great.. More