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4 hours to Rotate Tires / 10 min Software Update I was planning to wait for the car as they just had to rotate my tires. Due to the small scope of work, they informed me to bring my Bolt EV at noon. I was planning to wait for the car as they just had to rotate my tires. Due to the small scope of work, they informed me to bring my Bolt EV at noon. Of course, the ONLY technician who works on Bolts was out to lunch?! So I went back to work. Never received a call and I came back at 4 and it still wasn’t available. Waited another 15 minutes. Really not customer oriented. They were pleasant but didn’t put the customers needs first. If you have a choice, choose another dealership for your needs. Smaller gripes ... they didn’t top off the tire pressures, I did that when I came home. They didn’t bother to plug it in to top off a charge. Not expected but they didn’t even think it might be nice or helpful. More

Wonderful experience Ed Pavlica made the turning in of one vehicle and purchase of another vehicle a seamless transition. Extremely helpful! A pleasure to deal with in mak Ed Pavlica made the turning in of one vehicle and purchase of another vehicle a seamless transition. Extremely helpful! A pleasure to deal with in making new choice. More

Service you can trust! I came in to get my car serviced without an appointment at 8:30am and Kim took care of me in time before my 11 AM Tattoo appointment in Fairlawn. She I came in to get my car serviced without an appointment at 8:30am and Kim took care of me in time before my 11 AM Tattoo appointment in Fairlawn. She's the Best!!! Also the cashier was Super Friendly and helpful! This was a Saturday morning... More

25 years of great service I just leased my 7th car through this dealership and have always felt that I was treated fairly... My salesman, Ed Pavlica, was low-key and eager to m I just leased my 7th car through this dealership and have always felt that I was treated fairly... My salesman, Ed Pavlica, was low-key and eager to make me feel comfortable throughout the process. I have also used the service department which is connected to this dealership since I began leasing my cars, with no complaints... More

Purchase Received personal service with no pressure to purchase. Explained workings of car thoroughly. Given opportunity to ask questions. Hassle free in rega Received personal service with no pressure to purchase. Explained workings of car thoroughly. Given opportunity to ask questions. Hassle free in regard to purchase price. Appreciated not being pressured most of all. More

Routine oil change The level of customer service was amazing. I walk with a cane and was treated as someone special. When my car was returned to me parked on the street, The level of customer service was amazing. I walk with a cane and was treated as someone special. When my car was returned to me parked on the street, the customer service representative followed me outside and walked me to my car. Because of people like her, I can proceed to live a normal life. More

Make things better We had some issues but Scott did his best to make it better. He personally called me to follow up on issues we were having. We had some issues but Scott did his best to make it better. He personally called me to follow up on issues we were having. More

Disappointed Did not receive any great customer service once I arrived to this dealership. Upon arrival there was no one to greet me or anything. I guess I have t Did not receive any great customer service once I arrived to this dealership. Upon arrival there was no one to greet me or anything. I guess I have to get out of my car and had by the customer service area where I found my service advisor Sasha texting on her phone like really no respect for the customer mean you I brought my car at their dealership!! Once I picked up my car she was still on her phone texting and I felt that she didn't give me any information regarding my vehicle. Really disappointed with this dealership. More

Very poor attention and services dep is terrible attitude My car have in this dealer for 10 time always somenthing defective and services have attitude I still have issues with my car, I never buy o lease Che My car have in this dealer for 10 time always somenthing defective and services have attitude I still have issues with my car, I never buy o lease Chevrolet game. More

2018 Equinox Would recommend Chevy of Englewood to anyone interested in purchasing or leasing. Updated showroom and service center. Professional sales and service Would recommend Chevy of Englewood to anyone interested in purchasing or leasing. Updated showroom and service center. Professional sales and service staff. Great selection of vehicles. More