Quality Buick GMC
Albuquerque , NM
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New uyers Steve Buford was our salesperson. He was courteous, patient, kwledgeable & helped us get exactly what we wanted.. Adam Griego was great with all the Steve Buford was our salesperson. He was courteous, patient, kwledgeable & helped us get exactly what we wanted.. Adam Griego was great with all the IT attachments More
straight to business I have a super busy schedule and immediately found the car I wanted. Although they were short staff that day Steven was proactive and got paperwork go I have a super busy schedule and immediately found the car I wanted. Although they were short staff that day Steven was proactive and got paperwork going to speed things up and get me going with my new vehicle. More
First Time Buyers This was our first time purchasing a brand new vehicle. We were looking through the lot and had an good idea of what we wanted in our new truck. Steve This was our first time purchasing a brand new vehicle. We were looking through the lot and had an good idea of what we wanted in our new truck. Steven A. Buford noticed we were checking out the trucks and made his way over to come assist us in searching the inventory. He pleasantly guided us in the direction of what we were looking for and gave us our space to look around. He made finding the selection of diesel trucks easy and was very well knowledged about each truck he showed us. He was very friendly and easy going with a good sense of humor. He took his time to explain to us what special features each truck had based on the models and what special pricing offers each truck had which had been marked down. After looking though the different trucks we found one that suited all our needs. Steven took his time to show us all the features that truck had and how each button operated with its special function. Steven took his time and explained to us how it all worked. Once we were satisfied with the truck he wasted no time grabbing the keys so we could take it for a drive. Needless to say it was a great truck and exactly what we wanted. Being that this was our first time being a new vehicle. This truly was a Quality Experience and Steven made it that way. We would recommend anyone else to go stop by and see what they can do for you. The Quality Experts will make you feel right at home. Thanks Steven! More
Marty and the entire team were wonderful to work with Traded in my 2011 2500 Denali diesel for a 2017 1500 Denali ultra. Entire deal was done over the phone while we were on vacation in Colorado. Drove do Traded in my 2011 2500 Denali diesel for a 2017 1500 Denali ultra. Entire deal was done over the phone while we were on vacation in Colorado. Drove down, picked up the new car and headed back. Marty and the rest of the team are the kind of people we like to work with. Will now take my wife's 2015 Buick Enclave (which was purchased at a competitor) to them for service and any warranty issues. Always consider Quality GMC first - you will not be disappointed. More
A real pleasure!! Phil Garcia is an awesome person & good to deal with. No hassle at all & Quality GMC should be very glad they have him. This is the 2nd car we have Phil Garcia is an awesome person & good to deal with. No hassle at all & Quality GMC should be very glad they have him. This is the 2nd car we have bought from Quality GMC Buick because of Phil & everyone else . Thanks Phil & Quality GMC Buick!!!! More
Best Value on my purchase Had a great value on the GMC vehicle I purchased and Phil was great at helping with the purchase and I was satisfied with all the terms that we agreed Had a great value on the GMC vehicle I purchased and Phil was great at helping with the purchase and I was satisfied with all the terms that we agreed to at the closing More
Quality delivers. We had an excellent experience at Quaity Buick GMC in Albuquerque. OUr salesperson, Steven Buford, was able to answer the questions we had about the t We had an excellent experience at Quaity Buick GMC in Albuquerque. OUr salesperson, Steven Buford, was able to answer the questions we had about the truck. We got the deal we wanted due to his efforts. He showed us around the dealership and introduced us to key people such as the service writers. He worked hard to get the purchase price to where we needed it to be. More
Best. Experience. Ever. "Best. Experience. Ever." I had to get into a vehicle quickly and decided on a Toyota Tacoma. I found one through TrueCar.com at the local Quality "Best. Experience. Ever." I had to get into a vehicle quickly and decided on a Toyota Tacoma. I found one through TrueCar.com at the local Quality GMC dealership in Albuquerque. Skip Dobson responded quickly, gave me all the information I needed to make a decision, and was willing to work with me all along the way. I purchased the vehicle the next day after driving it. He went above and beyond to make sure that everything was done to my satisfaction, that I was treated well, and I was satisfied with my purchase. He has years of experience selling cars and it shows! He really cares about his customers and works hard to make the car buying experience a smooth one. This was my first experience purchasing a vehicle at a dealership and the whole experience from start to finish was wonderful! I will send anyone to Skip and the team at Quality that wants a 5 star experience and a dealership that really cares about their customers!!!! Customer Service Quality of Work Friendliness Pricing Overall Experience I Recommend This Dealer: Yes More
Poor collision dept I had my molding repaired three times because they couldn't get it right now I have to come out of pocket to have it repaired for a fourth time becaus I had my molding repaired three times because they couldn't get it right now I have to come out of pocket to have it repaired for a fourth time because now I am out of warranty. Glen in the collision dept did not care to help in any way shape or form Do not spend a dime here very unpleasant and unprofessional More
Great experience, no pressure, got the deal done I've been shopping for a new truck for several months now with no luck at other dealers finding the package I wanted at a great price while ensuring I I've been shopping for a new truck for several months now with no luck at other dealers finding the package I wanted at a great price while ensuring I got max trade-in value for my existing truck. I shopped the inventory, which appears to be the largest inventory in New Mexico, of trucks at Quality by DiLorenzo and found a truck that had everything I wanted. I worked with Phil Garcia who is with the Sales Department to secure a deal. He treated me with respect, did not pressure me, was very experienced with auto sales, and got me a deal on the new truck that I couldn't refuse. The entire team at Quality by DiLorenzo was pleasant to work with. I would definitely recommend anyone looking to buy a new or used vehicle to shop at this dealership. More