Quality Buick GMC

3 hours to close, poor PDI, treated like a criminal I was treated like a criminal, told "we don't know who you are", unauthorized credit inquiry, I was paying in cash, salesman could not wait to move on I was treated like a criminal, told "we don't know who you are", unauthorized credit inquiry, I was paying in cash, salesman could not wait to move on to other customers, sales manager didn't care, and the very brief review of the vehicle and its systems and alarms, resulted in an accident causing damage to a $58,000 purchase. Hoping the dealership owner will help. Two phones calls remain unreturned. Update: One of the owners returned my call and apologized for the way my sale was handled and indicated the dealership needs to do a better job in selling to out of state buyers. In addition, he agreed to help with the repairs needed if I can return to the dealership. Last, I expect a call from the dealership providing me with the ability to test the back-up alarm, which, should it had been tested and understood, would have prevented the accident and accompanying damage. More

excellent and striaght forward As a female purchasing a new vehicle is a whirlwind and very overwhelming. Greg McMorris was striaght forward on the vehicle of My choice. He was very As a female purchasing a new vehicle is a whirlwind and very overwhelming. Greg McMorris was striaght forward on the vehicle of My choice. He was very knowledgeable, informative about the vehicle, the warranty and the product of his company. Greg was very sociable and easy to speak with. It was a enjoy to only deal with one person instead of several other employees at one time. Greg is by far the most excellent sales person I have came uon in the last four weeks of searching for the best vehicle for myself and my needs, I hightly recommened Qualty GMC Buick for a great and smooth deal. Florence K More

Quality GMC Buick is the best!!! I had a marvelous experience at Quality GMC Buick. I recommend this dealer and Phil Garcia, Kathy and DiLorenzo to anyone. Thank you soooo much. I had a marvelous experience at Quality GMC Buick. I recommend this dealer and Phil Garcia, Kathy and DiLorenzo to anyone. Thank you soooo much. More

Pleasant experience! I'm glad we met Waldo he was way more pleasant and personable then the first Salesman we came in contact with at the Fairgrounds Credit Union Event. W I'm glad we met Waldo he was way more pleasant and personable then the first Salesman we came in contact with at the Fairgrounds Credit Union Event. We were actually already going to leave when we met him due to the run around we were getting from the other Salesman at the Fairgrounds from Melloy Nissan (who ended his own sale due to his attitude). More

Thanks Agan We recently purchased our second vehicle from Marty at Quality. We used the Costco program and againeverything went smooth .. We were given a fair tra We recently purchased our second vehicle from Marty at Quality. We used the Costco program and againeverything went smooth .. We were given a fair trade in value and Marty and the Finance. Manager were terrific.and gave there all to keep us happy.THANKS AGAIN ! More

excellent i was really focused on getting a lifted truck and i wasn't able to cause it was used and didn't have a rebate. i had a great experience pj is a great i was really focused on getting a lifted truck and i wasn't able to cause it was used and didn't have a rebate. i had a great experience pj is a great salesman and understanding. i now have a crew cab gmc and i'm still trying to get used to it. i would have really liked for it to have been lifted. More

This was really amazing! I was in need of a new vehicle and this young lad by the name of Adam, walked over and greeted us in the lot. Adam was awesome! Never pressured us or I was in need of a new vehicle and this young lad by the name of Adam, walked over and greeted us in the lot. Adam was awesome! Never pressured us or rushed us into buying a new vehicle. From years of buying experience this was a great joy! This Terrain is oh so awesome! The leg room in the back seat is great for my father in-law because he is over 6 ft. tall! Adam did a great job helping us with discounts and being a teacher this was a blessing from God thru this young man and the staff at Quality, Buick GMC! Adam you rock dude! Stay encouraged! 1 Timothy 4:12 "Let no man despise thy youth; but be thou an example of the believers, in word, in conversation, in charity, in spirit, in faith, in purity." Thank you all and stay joyful in all you do! Robin Griffin More

bought new denali 1500 I can't say enough about these guys. Truly the best buying experience I ever had starting with Phil Garcia the salesman, Rob Hooser the sales mgr and I can't say enough about these guys. Truly the best buying experience I ever had starting with Phil Garcia the salesman, Rob Hooser the sales mgr and Dennis Groves the finance guy. I think Rob Hooser must have created this atmosphere at Quality because all of his people had the same relaxed, respectful and pleasant attitude as Rob does. I have bought well over a hundred vehicles in my life & this one was the best experience yet. More

used vehicle purchase Awesome dealerships to do business. From the sales to service. Mr Joe Gonzales was the best. Joe walked me through the entire process and Mike Matt Awesome dealerships to do business. From the sales to service. Mr Joe Gonzales was the best. Joe walked me through the entire process and Mike Mattson handled all the paperwork. Everything we very smooth. Thanks again Quality, David More

Very friendly without the pressure from the salesman Steve was very easy to deal with. He gave us a fair price and we were able to negotiate from their. Steve was very friendly and professional . He did Steve was very easy to deal with. He gave us a fair price and we were able to negotiate from their. Steve was very friendly and professional . He did not waste my time and he did not talk bad about the other makes and dealerships. More