Quality Auto Center of Springfield

Samuel and Jean provided exceptional service. They were quick to assist us with our needs, making our car buying experience memorable and enjoyable. We would definitely come back again in the fut They were quick to assist us with our needs, making our car buying experience memorable and enjoyable. We would definitely come back again in the future. The cars were very nice! More

Voytek is seriously amazing! I was really nervous about the car buying process, but he made it so easy and stress-free. He was so patient and kind, and he walked me through all t I was really nervous about the car buying process, but he made it so easy and stress-free. He was so patient and kind, and he walked me through all the steps and requirements. Thanks to him, I'm now the proud owner of Acura ILX! More

If you're looking for a new car, you have to go see Samuel! He's seriously the best salesman we've ever worked with. He was so honest and upfront about everything, which is really rare in this industry Samuel! He's seriously the best salesman we've ever worked with. He was so honest and upfront about everything, which is really rare in this industry. He wasn't pushy at all, and he made the whole process really fun and easy. We'll definitely be back when we need another car! More

I recently purchased a 2020 Cherokee from them, and I love it! Samuel was professional, and friendly, and took the time to understand my needs and preferences. He showed me several options and helped me love it! Samuel was professional, and friendly, and took the time to understand my needs and preferences. He showed me several options and helped me choose the perfect Jeep that met all my requirements. The entire process was smooth and transparent, and I appreciated the honest and upfront approach. More

The dealership uses your web site to post a great prce, but adds fees that raise it as much as 5 thousand dollars when you try and purchase the car. but adds fees that raise it as much as 5 thousand dollars when you try and purchase the car. More

My recent purchase of an Audi Q3 from this dealership was nothing short of amazing! From start to finish, the staff was incredibly helpful and accommodating, making sure that I found the perfect vehicle for nothing short of amazing! From start to finish, the staff was incredibly helpful and accommodating, making sure that I found the perfect vehicle for my needs. They were also very upfront about pricing and financing options, which made it much easier to make an informed decision about my purchase. Overall, if you're looking for a great car buying experience, I would definitely recommend checking out this dealership! More

Terrible experience. I had two visits to this dealership about the same vehicle. The first time, I was promised pictures and never received them. Upon arrival for the sec I had two visits to this dealership about the same vehicle. The first time, I was promised pictures and never received them. Upon arrival for the second time, the salesman told me that someone put a deposit on the car and apologized for forgetting to send me the pictures. Since the deal wasn’t finalized, the salesman once again made a promise to call me asap if the deal fell through. Needless to say, I waited several days and called again to inquire about this vehicle and was told that the vehicle was available. This time I wanted to be sure while making it very clear that I was interested in purchasing the vehicle and requested confirmation from the manager that this vehicle was still available before I would go back to the dealership. I was asked to wait for a call back and several minutes later received a call from the manager stating that this vehicle had just been sold earlier this morning although it had been available for some time since the first person that had placed a deposit and was unable to secure a loan had to release the vehicle for sale that same morning. This dealership needs to do a better job at improving customer service and communication amongst dealership employees. It’s unfortunate for them that I was left as an unhappy customer and therefore the reason for this negative review. More

I recently purchased my second car from this dealership and I couldn't be happier with my experience. They are hands down the best dealership in New Jersey, if not America! The staff is honest and hard and I couldn't be happier with my experience. They are hands down the best dealership in New Jersey, if not America! The staff is honest and hardworking, and they go above and beyond to ensure that you leave happy. I bought a BMW 4 Series from them previously and just purchased a Honda Civic yesterday. I left with my new car within an hour of being at the dealership, with no hassle whatsoever. If you're looking for a stress-free car buying experience, definitely check out this dealership! More

My experience here was exceptional from start to finish. I had my eye on a BMW 3 Series, and Rupert, my salesperson, made the entire process smooth and enjoyable. He provided detailed information about the I had my eye on a BMW 3 Series, and Rupert, my salesperson, made the entire process smooth and enjoyable. He provided detailed information about the car's features and history and ensured that the car was in perfect condition before I took delivery. I am thrilled with my purchase and grateful for the outstanding service I received. More

Stay away! Cadillac was advertised for $23750. Drove 3 hours from Albany NY . They then tacked on a $5000 reconditioning fee. Evidently this is a common practic Cadillac was advertised for $23750. Drove 3 hours from Albany NY . They then tacked on a $5000 reconditioning fee. Evidently this is a common practice for this dealership. I’d would stay away from them. If you do go, plan on spending 5-7K more than advertised. Cars were dirty and poorly prepared. Salesman was annoyed because he claimed it was his day off. Clearly should’ve done my homework. BBB has given them an F rating! Stay Away!! More