Quality Auto Center of Springfield

I got to test drive a 2018 Genesis G80 and I absolutely loved this car. The staff helped me finalize the transaction and it was a flawless experience. Can recommend. loved this car. The staff helped me finalize the transaction and it was a flawless experience. Can recommend. More

It was nice to have helpful people to assist in finding a new vehicle.Voytek was very helpful and made it easy, and got me approved for the Honda CR-V instantly. Love my new ride. Kudos to the team! new vehicle.Voytek was very helpful and made it easy, and got me approved for the Honda CR-V instantly. Love my new ride. Kudos to the team! More

We had a great experience with them. Everyone was pleasant and professional. We are very happy with our Honda CR-V as well as the trade in process. We would highly recommend them to our Everyone was pleasant and professional. We are very happy with our Honda CR-V as well as the trade in process. We would highly recommend them to our friends and family! More

The place is very clean and the staff is very friendly and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying franchise prices. When you purchase a used car, no matter if they do a 100 or 1000 point inspection on the vehicle, something may pop up after the sale. For me it’s how the dealership handles those issues “after the fact or sale” is the reason I gave Quality Auto center a five star review. Even though the dealership installed new ceramic brakes during inspection prior to sale, the brakes were squeaking. I reached out to our salesperson Kimo, who was very personable and helpful when my son made the purchase and he referred me to the service manager Bobby. Bobby listened to what my issue was and said…”When can you bring the car up? He made sure by the time I left the car was perfect. To also add I sat in waiting room area which is within earshot of Bobby’s desk and I can tell you all I heard on every call was “I am going to do my best to help you and correct the situation and get you up and going! Now again, you’re buying a used car so they may not be able to fix or repair everything on the spot, but the fact that from minute one he never said "that’s not our fault, NOT our problem, that’s what you get when you purchase a used car, etc."" is beyond refreshing when your spending your hard earned dollars and shows they really care about your purchase and professionalism! finally, I never met Bobby. I only spoke to him on the phone, but while I was sitting there waiting on the car, it was around lunchtime, and he actually offered me his personal vehicle to go pick up lunch… I have been working with new and used car dealers for over 13 years and I can assure you you don’t always find that! If I could give them 10* I would! More

I was very happy with this dealership! I wasn't hassled or pushed into buying my KIA, everyone was very helpful instead! Service is great! They treated me with great respect. I tell everyo I wasn't hassled or pushed into buying my KIA, everyone was very helpful instead! Service is great! They treated me with great respect. I tell everyone about this business and will definitely buy from them again. More

From the minute we entered the building we were greeted by super nice staff and they were very helpful. My husband and I were very relaxed with everyone and they didn't make it feel like "the dreaded car d by super nice staff and they were very helpful. My husband and I were very relaxed with everyone and they didn't make it feel like "the dreaded car deal". Will be going to them again for sure, we are thrilled with the condition of our Jeep and the price we paid. Recommend to everyone… More

Great price, great service. Traveled from Pennsylvania to their spot because I trust them. Bought a used car from them several years ago and after a year go into an accident, so Traveled from Pennsylvania to their spot because I trust them. Bought a used car from them several years ago and after a year go into an accident, so needed a new ride. Rupert found me an amazing 2020 Hyundai Sonata and secured t a great price. Always friendly and courteous. Definitely recommend them. More

Voytek is amazing! He helped me choose the perfect car for me and found me the best deal! If you are looking for an honest car and someone to work with you within your He helped me choose the perfect car for me and found me the best deal! If you are looking for an honest car and someone to work with you within your budget, I highly recommend this place and him! We had a great experience and enjoyed working with him. Thank you so much for my new 2018 Audi Q3 Sport and a good first experience! :) More

I stumbled upon the exact Volkswagen Passat I was looking for in their inventory. The no pressure sales approach was refreshing. I felt comfortable asking questions and taking my time. I never felt rushed, a for in their inventory. The no pressure sales approach was refreshing. I felt comfortable asking questions and taking my time. I never felt rushed, and I couldn't be happier with my purchase. More

The buying experience was great! The staff inside the dealership were very professional and quick. I would recommend this dealership for anyone that's looking to buy a vehicle that' The staff inside the dealership were very professional and quick. I would recommend this dealership for anyone that's looking to buy a vehicle that's affordable and reliable. More