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Quakertown Mitsubishi

Quakertown, PA

3.8
254 Reviews

840 S West End Blvd

Quakertown, PA

18951

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Showing 254 reviews

October 27, 2022

I have purchased over 8 vehicles and have never had a worse experience with a dealership. I had an appointment to see two Ram 1500 trucks, both listing for $35.500. Upon arrival I was told the one had ju More

by rjkraynick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Muniz, Yan Chertok
Dec 23, 2022 -

Quakertown Mitsubishi responded

Hi Rjkraynick, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (215) 536-1009 to speak to our manager directly.

October 21, 2022

If I could give them 0 stars I would. We called about a vehicle on their website to see if it was still available for a test drive and they indicated it was so off we went only to ge More

by burkej57
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay
Oct 25, 2022 -

Quakertown Mitsubishi responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (215) 536-1009. We look forward to hearing from you.

October 01, 2022

The required add-ons are real, it shows as 'other' on the paperwork. It covers lojack and interior/exterior coating or some BS. Unsure if it's for all cars or those of a certain age, but add $3500 to whate More

by sdubs3452
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Oct 04, 2022 -

Quakertown Mitsubishi responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Quakertown Mitsubishi. We'd like the opportunity to discuss this with you. Please reach out to us at (215) 536-1009 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 20, 2022

I spoke with multiple sales and managerial associates at Quakertown Mitsubishi about purchasing a Ram truck on their lot, fully indicating to them I was wanting to purchase the vehicle. After the 4th phone More

by JJJ808
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily, Karen, Tom
Aug 24, 2022 -

Quakertown Mitsubishi responded

Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (215) 536-1009 so we can work towards a resolution.

July 08, 2022

Drove an hour to see a car they had for sale , had checkbook with me ready to buy put money down. False advertisement on the amount of what they wanted for the car. Internet said 36900 when I got ther More

by Cadideville1970
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager , salesman
Jul 09, 2022 -

Quakertown Mitsubishi responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (215) 536-1009 so we can work towards a resolution.

June 16, 2022

Every one at Quakertown Mitsubishi is super friendly and attentive. Mike is the best especially! More

by Sergio Merden
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2022 -

Quakertown Mitsubishi responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you, The Team at Quakertown Mitsubishi

June 16, 2022

Best Toyota car buying experience ever! ! Mike made everything so easy for me and explained my buying options. Every time yo go to a car dealer the salesman always makes you feel like he is More

by Marcos Holder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2022 -

Quakertown Mitsubishi responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Thank you, The Team at Quakertown Mitsubishi

June 16, 2022

Buying our jeep here was fast and easy and was not much of a hassle. I was able to call up my salesman Mike and he got my vehicle ready and waiting for when I came in to see it. More

by Maggie Herring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2022 -

Quakertown Mitsubishi responded

Thank you for this amazing review! We really appreciate your business. Thank you, The Team at Quakertown Mitsubishi

June 16, 2022

Mike was so good that I will likely buy a new Toyota just to keep the relationship. More

by Anthony Francis
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2022 -

Quakertown Mitsubishi responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Thank you, The Team at Quakertown Mitsubishi

June 16, 2022

Awesome customer service, awesome deal, no mark up. This was the best Jeep car buying experience I ever had. More

by Charles Mitchell
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2022 -

Quakertown Mitsubishi responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you, The Team at Quakertown Mitsubishi

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