Quakertown Mitsubishi

Scam! !! Please stay away from this place!! They are just waiting there to scam and steal from the next person that walks in the door. !! Please stay away from this place!! They are just waiting there to scam and steal from the next person that walks in the door. More

They have mandatory hidden fees that aren't included in the listed price of cars. the listed price of cars. More

I had an appointment to see a vehicle and drove over an hour to view. They sold the vehicle before I got there with no courtesy call. Definitely don’t recommend I should have checked reviews. Reviews speak hour to view. They sold the vehicle before I got there with no courtesy call. Definitely don’t recommend I should have checked reviews. Reviews speak the truth. We’ll definitely with this dealership. More

Horrible Terrible Shady Lies After texting and having proof of our conversation, we drove over an hour to purchase the car. Upon arrival, noone greeted us. Weird. The person we had communicated with was proof of our conversation, we drove over an hour to purchase the car. Upon arrival, noone greeted us. Weird. The person we had communicated with was nowhere to be found. (he's an internet salesperson or something) He seemed super friendly, helpful, and honest in text. I doubt he exists. The car had 3 tires the same, one different "that would all be new when we buy it." Texts- "What is the inclusive pricing? We are not interested in wasting anyone's time with hidden fees." "Car price plus all tax, tags, and doc fee. The doc fee will cost $425." Love how he says, "have a blessed day" too. When we sat down to talk about actually purchasing the car, there was a $2,500 fee added! I wish I could remember exactly what it was for?? Detailing any time and coating? I don't know. I didn't really pay attention because it was poo poo. We said we have texts indicating there would be no poo poo fees. We were absolutely not paying that. Of course they tried to bring the price down a minimal amount but couldn't really because those cars go fast. Finally they said they had a full cash offer for the next morning trying to get us to take the offer. Are you kidding me?! You would sell a car you promised to someone else to us?! These people are SHADY! It did NOT feel like a Mitsubishi dealership, but a weird used car place. A big one. It was busy the whole time. How is this place in business?! We aren't even sure the car and car fax were legit. Something felt very off. The car was not detailed thoroughly either but surely would be if we bought it. RUN AWAY! There has to be far more to the story of this place, and it's not a good story! More

Worst experience I ever had buying a car. Salesman had very little knowledge about the vehicle I was looking at. They had all sort of added charges like Lo Jack, paint protection, interior pr Salesman had very little knowledge about the vehicle I was looking at. They had all sort of added charges like Lo Jack, paint protection, interior protection. Told them I didn't want any of them. Said they couldn't remove the charges because they were already finished. Also Told me they couldn't give me the exact cost of an extended warranty. Finance person acted as though he was doing me a favor. If I could give them a lower rating I would. Come to find later I don't have Lo Jack. Beware of this dealership!! More

Was considering purchasing a vehicle from out of state and having it delivered. The price seemed great until I scrolled down on the cars com Ad and saw the advertised price was after a $1995 down payment and having it delivered. The price seemed great until I scrolled down on the cars com Ad and saw the advertised price was after a $1995 down payment and before a $4,995 xx “protection plan”, lol. So a vehicle that’s listed for $55k is really $62k. This is total xx, shady and unethical!!!! Beware!!!! More

RUN! !!! BAIT AND SWITCH!!! Visited dealership about 2018 HIghlander advertised on Car Gurus for $28990, This is the posted price in the add. Upon as !!! BAIT AND SWITCH!!! Visited dealership about 2018 HIghlander advertised on Car Gurus for $28990, This is the posted price in the add. Upon asking about price I was immediately told there is a non negotiable up charge of $3500. This dealership is crooked and dishonest. More

The price they showed on a website was around 35,000. After I sat down with the sales person he immediately raised the price about 5,000, he stated it was for things like lowjack and other features they After I sat down with the sales person he immediately raised the price about 5,000, he stated it was for things like lowjack and other features they put into the vehicle. This was excluding tax and tags. More

If I could give this dealership a zero I would. I exchanged a bunch of emails back and forth with this dealership and ultimately wound up scheduling an appointment to come test drive a car. I even I exchanged a bunch of emails back and forth with this dealership and ultimately wound up scheduling an appointment to come test drive a car. I even got a call to confirm the appointment a few hours prior. I made sure to let them know that my husband had to leave work early to make this appointment time work. We drove 40 minutes to go test drive this car. We walked into the dealership where the music was blaring, nobody got up to greet us, they had to go find somebody who was available to work with us. When we told them what car we were interested in, they checked the computer and came back to us and said "I hope you didn't drive far to come here." We told them we did and the salesman said "we don't have the car yet, we just bought it at auction and it's not here yet." He said the person that I was emailing with is probably in Nicaragua and just gets paid to get people in the door. He was then kind enough to walk us out of the building and told us that all the prices online are actually almost four grand lower than what the prices actually are because they have a mandatory wrap around service that is not included in the price. We wound up buying a car at a different dealership on the way home. More

BUYER BEWARE! !!.........this is going to be a long read! This is a dealership that only wants your money and not provide customer service. We purchased a Ram Reb !!.........this is going to be a long read! This is a dealership that only wants your money and not provide customer service. We purchased a Ram Rebel on June 17, 2023. Although our salesman "Tristan" seemed nice our underlying gut felt different. We spent 6 hours at the dealership. 1. He quoted us a price for extended warranty and at the time of purchase he told us a higher price. Seeing I had written down the original quote he had to honor it. 2. Gave us carfax but turned out it was for a different vehicle. He never offered us the correct one. 3. He and the manager just kept coming back to us with different prices than they would originally tell us. Always trying to increase our costs. 4. There were floor mats in it but when it was time to leave they weren't in the truck. He had to pull out mats from another vehicle to give us. 5. We did a spot delivery and drove home with the vehicle. He told us we can come back any time to have the vehicle "Detailed" So we brought it back on a Saturday 2 weeks later. We decided to make some modifications to the truck which we found out would cancel out our extended warranty. In addition to our mechanic and a friend who's a financial manager at a real and respectable Dodge dealership told us to cancel it. Saturday came and mind you we live 2 hours away, one way. When we got there I asked Tristan if they were going to vacuum the inside? He said "they broke the vacuum today and since May they've broken 5 vacuums, so they can't vacuum". I thought it strange too when he said it would be ready in less than 45 minutes. I've never cleaned a car in my life in under 45 minutes. After they were done they never: wiped down the entire truck-water stains on the doors and windows, no tire shine, never cleaned or wiped inside. I could have done better going thru the car wash. Yes they filled our tank of gas for driving so far, but really??? we drove 4 hours round trip for this. 6. Ok so I'm just getting started here. After the truck wash we told Tristan we wanted to Cancel our extended warranty. He said we needed to talk to the financial manager who wasn't there that day (hmmm a financial manager is who usually closes up the deals. I guess they don't want to sell anything that day?) Tristan told us he'd have him call us Monday at 12:00. Monday came and no call....I called Tristan twice that day and left messages with no call back.Tuesday, I called again twice and left messages, no call back Wednesday left a message and also finally spoke to a manager names Ilia who told me the financial manager Alex will call me Thursday morning at 10:00am. Of course Thursday, no call. I called left a message. Oh did I tell you that there is NO direct phone number to this dealership directly. All calls go thru a phone service located outside the US. Friday comes along I call again and again have to leave a message and said Alex will call me within an hour. At that time out of curiosity I asked her what country she's in and she refused to tell me. To my surprise a half hour later Alex calls me. I explained what we wanted to do and he was not aware of the company ALLY that the warranty is from. He told me I couldn't cancel it until at least 6 months of payments. I told him I have the contract right in my hands and it states "Cancel anytime, for any reason no penalties". He said he needed to talk to Tristan (for what reason I have no idea when this guy is the financial manager). So needless to say it's now 3 days later and no call back. After giving the dealership the benefit of the doubt and cancel through them I am now going directly to Ally and cancelling. I spoke to Ally a couple of weeks they just needed to push a button and cancel it without any issues or problem. 7. This dealership is a "BAIT & SWITCH" place. They bait you with one thing or price they switch it to a higher price. I'm still waiting on my license plates! More