Puyallup Mazda

New Car Just bought my very first new CX-5 from Milam Mazda. Chris W. was awesome. Make sure you go see Chris for all your cars needs. Just bought my very first new CX-5 from Milam Mazda. Chris W. was awesome. Make sure you go see Chris for all your cars needs. More

Generally speaking, most people aren’t super fond of Generally speaking, most people aren’t super fond of the whole car/truck buying process. There is a frustrating “dance” that you have to go throu Generally speaking, most people aren’t super fond of the whole car/truck buying process. There is a frustrating “dance” that you have to go through and there is a lot of them pretending like they’re jumping through hoops to give you a great deal. The day I bought my truck I had gone to another dealership, told the salesman what I wanted and he went back to his manager several times. Each time he came back with a marginally better deal. I get what he was trying to do but that process absolutely drives me crazy. I told him what I wanted, if he couldn’t make it happen to begin with then just tell me and we can part ways. No hard feelings. When he came back with his “best deal” I told him that it wasn’t the deal I needed so I got up and walked out. He chased me outside and told me “I just spoke to my manager and he said he’d do your deal.” Too late bud. Deal is dead. About an hour later I stopped at Truck Country and met with Rickey Doyle (trust me, you are going to want to deal with him) and was immediately put at ease. He has a very calm vibe and isn’t pushy at all. In fact, there was a truck there that was less expensive than the 3 I was looking at and he told me that the best bang for the buck was the cheaper, 2011 Toyota Tundra. After driving a few of the trucks I finally decided on one and we went inside to talk numbers. We sat down at his desk and he just asked “What are you looking to spend and what are you looking to get on your trade?” I told him about here I’d like to have my payment (which I knew from the truck I wanted wasn’t going to be doable but you need a starting point) and what I wanted the trade to get me. He went to talk to his manager, ran some numbers and came back. It was a little higher than what I wanted but I expected that based on the value of the truck. The whole negotiation didn’t seem combative one bit. In fact the most difficult one in the party was probably me because I was texting back and forth with my wife to get her input. Sometimes it took a while for her to get back to me because she was working. Not once did Rickey seem irritated or annoyed by this. He was always friendly and never made me feel rushed. After making sure the wife was on board with the truck I needed to go get her so she could be on the title. Rickey gave me the keys and suggested I take the truck to go pick her up. The truck drives like a dream and she was as impressed as I was. When we got back to Truck Country it was time to do what everyone loves to do...sign the paperwork. My last vehicle I purchased, the finance portion of the deal was undoubtedly the worst experience I’ve ever had with a car dealership. I’m not going to name the dealership but you can go to my profile and figure it out pretty easily. The process at Truck Country is done the way it should be. You go in and sign papers, warranty policies are offered and explained and if you don’t want them then there isn’t any hard feelings. Although this time we did get the warranty because it’s a used 4x4 truck. Don’t expect anything to go wrong but if it does it isn’t cheap to get something repaired. Overall from beginning to end it was one of the best experiences I’ve had buying a vehicle. If you’re in the market to purchase something you would be doing yourself a disservice if you didn’t a least stop in and at least give them a chance to earn your business. I promise you will not regret it. Class act all the way. More

Smoothest auto purchasing transaction we have ever experienced. Professional, courteous, and honest staff. Will definitely recommend to friends and family. Love my new car...Zoom Zoom!! experienced. Professional, courteous, and honest staff. Will definitely recommend to friends and family. Love my new car...Zoom Zoom!! More

I purchased a used vehicle from this dealership, the salesman Jason was there to meet and greet us and had the vehicle ready for us to test drive, once the test drive was completed, we were able to sit salesman Jason was there to meet and greet us and had the vehicle ready for us to test drive, once the test drive was completed, we were able to sit down and quickly reach an agreement on the price of the vehicle as well as I was given the price I wanted for my trade in. Jason was very knowledgeable and professional and ensured the vehicle was right for us. I would recommend to family and friends to buy from this dealership. More

Would buy from again and recommend...even to people I like!! Recently purchased a 2017 F350 from Milam Truck Country. The transaction wasn't the smoothest as we did suffer a delay in getting the vehicle. Howeve Recently purchased a 2017 F350 from Milam Truck Country. The transaction wasn't the smoothest as we did suffer a delay in getting the vehicle. However, it needs to be mentioned the issue was found by the service team as the were prepping the truck for delivery. I was frustrated to learn about the delay and my salesman @Rickey Doyle got to hear all about that. That said, I was pleased to know my truck was being thoroughly reviewed before letting it hit the street. Through it all, Rickey and the guys kept me updated on a daily basis and when I was able to take receipt of my truck; it was in tip top shape. More

Horrible organization! Stay far away from these folks. They don't disclose issues with their cars and are not to be trusted in any capacity. You will definitely be treated poorly by these people! They don't disclose issues with their cars and are not to be trusted in any capacity. You will definitely be treated poorly by these people! More

They were easy to work with, they understood what was important to me and they valued my time. I 100% recommend them! Thank you so much to team that helped my family and I, I’m sure we will be back! important to me and they valued my time. I 100% recommend them! Thank you so much to team that helped my family and I, I’m sure we will be back! Kayce Earp More

I returned to Milam for a reason. When I was in the market for a new car in 2016, I was reffered to Milam and Chris Wodjenski by a friend & co-worker. I knew what I wanted & I didn't w When I was in the market for a new car in 2016, I was reffered to Milam and Chris Wodjenski by a friend & co-worker. I knew what I wanted & I didn't want to play ball. I was a hard customer to please. However, Chris made this experience better than expected & helped get me into the best car. He was patient & worked with me on pricing. Moving forward to July of 2019. My 2016 Mazda was totaled by a texting driver. I called Chris right away hoping he could help me. That he did. He pulled up every car and some even out of State to work with me. We did a lot of dealings by e-mail. Again, He knew what I wanted and I could not be more please at how gracious & helpful he was. Milam had just got in 15 days prior to my inquiry the SAME EXACT car but upgraded & less mileage than mine had. Milam & Chris gave me the price my previous car was worth & didn't haggle with me. They just wanted to make sure I was happy given my recent serious car accident. I trusted Chris for a second time and he came threw for me. I even hugged him. (I never hug people) My son turned 16. I am in the market for a car for him, I will definitely consider going back to Milam for a great car & great service. Thank you Milam Mazda & Chris Wodjenski More

Best Customer Service Going to a car dealership is very stressful for me, but Chris helped me out so much and went above and beyond with his crew to meet my needs. He was h Going to a car dealership is very stressful for me, but Chris helped me out so much and went above and beyond with his crew to meet my needs. He was honest, realistic, and kind. I’m very happy with my new (used) Subaru!!! He spent time making me feel like I was a very valued and respected customer. Thank you for all your help, Chris!! More

USAA Used Car Buying I went through USAA to buy my first car - I was looking for a newer Subaru Outback with all of the safety features. I just missed the sale on another I went through USAA to buy my first car - I was looking for a newer Subaru Outback with all of the safety features. I just missed the sale on another lot and contacted Milam about one they had. They got back to me right away and went out to take a test drive. Mike Alemayehu was my rep - he let my mom and I go out on a drive by ourselves so we could be comfortable and really look into the car. Thanks to USAA, there was no haggling with the price - Mike got all of the details squared away, we sat down and went through financing, which was simple and straightforward. He answered all of my questions. They even wrote in my contract that they would take care of a scratch on one of the passenger doors. Very pleasant experience overall, so thank you! More