Puyallup Mazda

Vehicle purchase We stopped by to check out their inventory with no intention on buying a new vehicle but then realized the quality of the CX-5. At that point, sales r We stopped by to check out their inventory with no intention on buying a new vehicle but then realized the quality of the CX-5. At that point, sales rep. Chris W., suggested we try to see if it could work out financially for us and presented an offer. At first it was too high, which then he asked what we're willing to pay. After we told him our monthly max limit, he was able to negotiate with his managers our asking price and returned with an offer that was acceptable. The staffing and service at Milam Mazda was phenomenal, especially the service provided by Chris W. which was first-class professionalism. We couldn't be more satisfied driving off the lot with our new CX-5. More

Great Customer Services! From the moment I stepped in I felt very welcome by the staff, especially Chris W. who took the time to help me find the car that was right for me. Th From the moment I stepped in I felt very welcome by the staff, especially Chris W. who took the time to help me find the car that was right for me. The entire time I felt like my needs and wants were put first. Even after the purchase, he is willing to answer any of my questions and help me in any way he can. 5 stars, A+, highly recommended! Thank you! More

Talk to Chris! We had a pleasant experience dealing with Chris Wodjenski. Even after the sale was complete he was very willing to help with all the questions I had f We had a pleasant experience dealing with Chris Wodjenski. Even after the sale was complete he was very willing to help with all the questions I had for him. Ive been in there several times since and he still makes sure to come talk to me and ask if I need anything or have questions. We got a fair price on a very nice truck and so far I couldn't be happier with the vehicle of the service. Way better experience than I had had at trucks truck and more trucks. More

My family has now purchased 5 cars here. We've purchased 2 new mazda's and 3 used vehicles in the past 10 years. Ken Dinsmore and the Managment staff is always fair and they take care of all We've purchased 2 new mazda's and 3 used vehicles in the past 10 years. Ken Dinsmore and the Managment staff is always fair and they take care of all of our needs when we come by for service. I highly recommend this dealership. More

Excellent Service When I started my search for a new car, I found myself at Milam Mazda by recommendation. I dealt with Ernie and Ben, who knew I was looking for a Jeep When I started my search for a new car, I found myself at Milam Mazda by recommendation. I dealt with Ernie and Ben, who knew I was looking for a Jeep Cherokee. Initially, they did not have one, however, within days they called and had my dream car. They were not pushy, and they gave time to look over the car on my own and test drive it on my own as well. That same day I left in a maroon Jeep Cherokee (Go Cougs), spotless and in perfect condition. It was the easiest and most enjoyable experience I have had at a car dealership (not short of laughs, either). I would recommend Milam Mazda to everyone! Great job Ben and Ernie!! More

Excelent Truck Good Sales Staff we started dealing with Monica online . Good communications and emails phone calls . The deal was mostly worked out and we made the trip from Spokane we started dealing with Monica online . Good communications and emails phone calls . The deal was mostly worked out and we made the trip from Spokane to see and drive the 2010 Ford Sport Trac. we arrived late , close to closing time , but ,Donny still took me on a test drive and we were able to finalize the deal..John stayed after closing to finish the paper work .and we were on our way. An excellent place to buy a car good staff friendly and helpful. If I ever need another car and find it on carguru at their lot I would have no problem dealing with them again. More

Great dealership awesome sales department Came into Milam 3 weeks ago worked with Regan Elhard. Had to leave town for 3 weeks (I'm in the milarary) when I got back I called Regan the truck I w Came into Milam 3 weeks ago worked with Regan Elhard. Had to leave town for 3 weeks (I'm in the milarary) when I got back I called Regan the truck I was going to buy was sold. He went above and beyond and found me an even better truck 2007 ford f-150. I would send any of my friends or family to Milam More

Got what I wanted! After visiting several car dealers looking for a GREEN Jeep Wrangler we stopped at Milam. Where Chris listen to what I wanted and actually managed to After visiting several car dealers looking for a GREEN Jeep Wrangler we stopped at Milam. Where Chris listen to what I wanted and actually managed to find me the one. After a little bit of haggeling I am now the proud owner of a green Jeep Wrangler. Chris made me feel like I was " THE COSTUMER ",he went all the way for me and I got what I wanted and then some.Next time I need a new car I will check in with Chris before going anywhere else. More

Wasting my time **UPDATE 7/22/2015** I wanted to update this review to show that the dealership was finally able to attempt to make right the terms of the sale, but **UPDATE 7/22/2015** I wanted to update this review to show that the dealership was finally able to attempt to make right the terms of the sale, but it took posting negative reviews at multiple locations in order to achieve this. Jeremy Balzarini (General Sales Manager) took personal interest into rectifying this situation. The soft top was ordered, picked up, and then shipped to me. The dealership then paid to have it installed for me. While this did finally rectified the situation, it was a situation that should have never happened, and required negative reviews in order to achieve the results. I would be careful when purchasing a vehicle from them, verifying everything that is advertised is actually in the vehicle and not agreeing until it is complete. Don't rely on the "Will Do" sheet to get it done for you. I purchased a Jeep from you on June 18th that was advertised as including a soft top. For whatever reason, there was no soft top with the Jeep, and even though you had advertised it as such, I had to negotiate this into the price of the Jeep when purchasing it with a promise that I will be notified when it comes in, and I can come in and they will put it on. Fast forward until July 1st, and I receive an email from Susana that my plates are in, and asking if I wanted to come in or have them mailed to me. After letting her know that I was still waiting on the soft top and I would have to be in for this, she had Lorenzo contact me. Lorenzo called me and wouldn't you know it, the soft top was never ordered. He told me he would order it, it would be in after the July 4th weekend, and then he would send it to me, along with the plates. Now, we sit on the 18th of July, with no soft top, and no plates, and nobody returning phone calls when I leave messages. Left two today, with nothing in return. At this point, I've had enough. Either get the soft top, and have somebody drive to me and install it in the vehicle, or have somebody deliver me a check for $1000, the negotiated price of the soft top. Either way, I am through waiting on your dealership to come through on their promises. More

amazing experience. sales professional. Chris Wodjenski was a very easy person to deal with and very patient in reviewing the operation of all systems in the car that I was unfamiliar with. Chris Wodjenski was a very easy person to deal with and very patient in reviewing the operation of all systems in the car that I was unfamiliar with. He made the experience pleasant. I would recommend him to my son or daughter any time, knowing that they would be treated honestly. More