Puyallup Mazda

Milam Service team takes the worry out of car care. I have trust and confidence in Milam's team. They have all my records and go over all that was done and what may be coming up. They really do care i I have trust and confidence in Milam's team. They have all my records and go over all that was done and what may be coming up. They really do care if I both understand and agree with action plan and price before proceeding with repairs. More

Oil Change Professional, high quality service. Always a great experience at Milam Mazda. We leased our car through this dealership and continue to trust them wit Professional, high quality service. Always a great experience at Milam Mazda. We leased our car through this dealership and continue to trust them with maintenance. More

Amazing! I can't believe how awesome these guys are. My T-Case was busted and caused my car to be stuck on the side of the road. After towing it here (1st time I can't believe how awesome these guys are. My T-Case was busted and caused my car to be stuck on the side of the road. After towing it here (1st time to this dealer), they recognized the busted T-case was under warranty, and were able to get me not only a new T-case, but a whole new TRANSMISSION! Thank you Jeff and John, you guys rock! More

Excellent service experience for 12+ years with Jeff Layton Jeff Layton is the best service adviser I've ever worked with at a dealership! My vehicle has been cared for so much better over this time, that my ca Jeff Layton is the best service adviser I've ever worked with at a dealership! My vehicle has been cared for so much better over this time, that my car's life has been extended so much further, just because of Jeff's attention to details and sound/wise advice regarding its well-being :) More

Always a good experience Service always great Jeff and John know what they are doing and how to explain it to the customer. The problems get solved on the first visit. Service always great Jeff and John know what they are doing and how to explain it to the customer. The problems get solved on the first visit. More

Milam service earned my trust I bought my Mazda from Milam 6 years ago. Although it's 60 miles roundtrip to me; I've been servicing my Mazda at Milam for all those 6 years. Why? : I bought my Mazda from Milam 6 years ago. Although it's 60 miles roundtrip to me; I've been servicing my Mazda at Milam for all those 6 years. Why? : Trust, Fairness, Dignity and Professionalism. Very hard to find virtues in today's world. More

Recalls My CX7 had 2 recall notices. I tried to contact the service department by phone for 2 days and never got through. So I was near the dealership one d My CX7 had 2 recall notices. I tried to contact the service department by phone for 2 days and never got through. So I was near the dealership one day and decided to walk in to talk about being scheduled for the work. Jeff helped me that day. He apologized for the phone problems and was able to get me scheduled on a day and time that worked for me. On my appointment day, the service department was pretty busy but Jeff was there and took care of me. I got a loaner car since the work was going to take 4-5 hours. A couple hours later, Jeff called me and said that my car had not yet been started on. He asked if I could leave it overnight, which was fine with me as long as I had something to drive. The next morning Jeff called and told me my car was ready. I really appreciated that Jeff was the contact person for me through the whole process. I think he went above expectations and did a great job of keeping me informed of what was happening. I previously took my car to the Mazda dealer in Tacoma because it was close to where I lived at the time. Changing to Milam was a little uncomfortable for me but they are proving to be a great place to have my car serviced. Thanks again to Jeff! More

Service Dept is great because of Jeff I continue to take my car to Milam even though I've moved and there's a Mazda dealer closer to me because of Jeff Layton. If it wasn't for him, I'd go I continue to take my car to Milam even though I've moved and there's a Mazda dealer closer to me because of Jeff Layton. If it wasn't for him, I'd go elsewhere. He's wonderful, always asks how my family is, and cuts to the chase when it comes to the news. My car is 10 years old, so i'm running into "old car" issues, so I've seen Jeff a lot lately. He always tells it to me straight even when I don't want to hear it. He's offered to help in any way he can even recommending replacement vehicles or options to keep the car going without dumping a ton of money into it. I HEART JEFF! More

Awesome service department I have always received the best service at this dealership. The service reps are courteous,knowledgeable and friendly. I have not had the same luck wi I have always received the best service at this dealership. The service reps are courteous,knowledgeable and friendly. I have not had the same luck with the sales area as they seemed uninteres in answerring questions when I was looking at vehicles while waiting. More

I love my car! We have now bought 2 cars from Milam. Bilori, Daniel, & Matt made sure we were taken care of and comfortable with the purchase. Austin in finance was We have now bought 2 cars from Milam. Bilori, Daniel, & Matt made sure we were taken care of and comfortable with the purchase. Austin in finance was super friendly and helpful too. They have a warm and comfortable environment and they make sure to help however possible. Thank you! More