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Puyallup Mazda
Puyallup, WA
240 Reviews
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Showing 240 reviews
June 26, 2023
Buying a used heavy hauler truck is a roll of the dice. My purchase experience was facilitated quite well by Jason and everyone else. The terms and conditions were easily agreed on with no pressure. We dro My purchase experience was facilitated quite well by Jason and everyone else. The terms and conditions were easily agreed on with no pressure. We drove the truck 2.5 hours from Puyallup to our home and we like it a lot so far. More
by Chuck
Employees Worked With
Jason
June 03, 2023
Women beware! I had a horrible experience here. I am 72 years old and just made a 6 hour trip to look at a truck that I discovered had no air conditioning. Prior t I had a horrible experience here. I am 72 years old and just made a 6 hour trip to look at a truck that I discovered had no air conditioning. Prior to leaving, I asked Jason at the truck center if the truck had anything wrong with it so I wouldn't waste my time. He said except for some general wear and tear and needing new front seats for about $600 it was fine. We agreed on a price. Imagine my surprise when I started the truck and had no AC. HIs manager then told me they had intended to fix it but had none of the chemicals. Then he told me if I wanted AC it would be another $1,000. I have had some weird experiences in 50 years of auto purchasing but nothing as egregious as this team's performance. More
by tallyho2009
Employees Worked With
Jason
May 22, 2023
I had an outstanding experience at the Puyallup Mazda dealership thanks to Angello, my salesman. He was knowledgeable, attentive, and made the entire buying process smooth and hassle-free. Angello’s prof dealership thanks to Angello, my salesman. He was knowledgeable, attentive, and made the entire buying process smooth and hassle-free. Angello’s professionalism and friendly demeanor were top-notch, and he went above and beyond to ensure my satisfaction. I highly recommend Angello and the Mazda dealership for their exceptional service. Five stars all the way! More
by Pbrewer00
Employees Worked With
Angello Portocarrero
November 14, 2022
Our buying experience was a pleasure. We could tell that Jason was new at the game and we were both patient with him as was with us. I would send a future customer to him without hesita We could tell that Jason was new at the game and we were both patient with him as was with us. I would send a future customer to him without hesitation. Thanks again Jason. More
by Bob
Employees Worked With
Jason
October 23, 2022
I want to say that I had a really great experience at this dealership. Jason and Joe were awesome and did everything they could to make me a great deal without any pressure. I really appreciate that. I e this dealership. Jason and Joe were awesome and did everything they could to make me a great deal without any pressure. I really appreciate that. I ended up buying somewhere else, but only because I wanted more features on the used vehicle that I was looking at. Thanks you guys! I highly recommend this dealership. More
by Lisa Lopez
Employees Worked With
Jason and Joe
October 04, 2022
Purchased a used car and was told by Chris Wodjenski that it was in great shape. I drove it all the way back to Spokane WA and it is a great car. The following week I had a lift installed and the shop inform it was in great shape. I drove it all the way back to Spokane WA and it is a great car. The following week I had a lift installed and the shop informed me that the upper ball bearings and control arms needed to be replaced on both sides, despite they dealer report saying there were no alignment problems. That cost me a few hundred dollars. Then I discovered the back seat belt was broken (safety issue) and had to fix that. There was a broken tire sensor as well that I need to have replaced. I understand that I bought the car as is, but to pay a bit of a premium at a dealership and then have hundreds of dollars of repairs after purchase is always a punch to the gut. It wouldn't stop me from going here again, but I wouldn't trust the sales people. I would take the car to a third party mechanic for inspection before purchase. Never done that at any other dealership, but be a little careful at this place. More
by dallon.andrus
Employees Worked With
Wodjenski, Chris
May 17, 2022
Had a great experience from the first text, got a video of the car immediately from Josh. Never felt push (super important) had a value limit they had the car I was interested in up front ready for me to of the car immediately from Josh. Never felt push (super important) had a value limit they had the car I was interested in up front ready for me to look at and test ride. Josh followed me to take back my rental and then went over some of the cars tech features, set up my phone set correct time showed me the radio satellite opt. Car was cleaned when I came to pick it up, I am very grateful! I appreciate Josh and how easy my transaction was they worked with me. More
by Joletacutler
Employees Worked With
Josh and the two finance people both were so helpful and great customer service, no waiting
May 02, 2022
Milam Mazda of Puyallup is completely unprofessional and only looking out for their interests over the interests of their customers. A few years ago, I purchased a Mazda3 brand new and put $15,000 down on a only looking out for their interests over the interests of their customers. A few years ago, I purchased a Mazda3 brand new and put $15,000 down on a $22,000-$24,000 vehicle. I went to trade it in for an SUV 9 months later and they offered me $11,500. I, of course, went to another another dealership who offered me $6,000 more (what it should have been valued at). Mazda of Puyallup then backtracked and said they would offer me the $17,000 plus an additional $500. I declined as they should have offered what it was worth initially. Why should I have had to go to another dealership to obtain a fair value. I spoke to several employees in extreme frustration and escalated to the General Manager, Jeremy Balzarini, who was the worst of them all. Incredibly disrespectful and had no managerial skills whatsoever. He even insinuated I didn't disclose an incident that occurred to my vehicle which obviously was not the truth. Walkers Renton Mazda was well aware of it but nevertheless I was called a liar. I am heavily involved in community groups and at Rotary and Chamber events, I never hesitate to share my experience. I have, and continue, to recommend to friends and colleagues to buy outside of Milam. I had no problem with the sales or service employees there but Jeremy Balzarini is the most unprofessional and rudest leader of a company I've ever experienced. If you don't want to be taken advantage of or just looking to be respected, I advise steering clear of Puyallup Mazda More
by Raechelle T
Employees Worked With
Jeremy Balzarini
March 25, 2022
I was pleasantly surprised at how informative and easy going the staff was a Puyallup Mazda. Jacob was looking out for my best interest, not just trying to sell a car. And Colemann took his time to explai going the staff was a Puyallup Mazda. Jacob was looking out for my best interest, not just trying to sell a car. And Colemann took his time to explain and make sure I understood what I was getting for my warranty and package deals. I was very lucky to deal with these two gentleman and will definitely be returning for my next car. They made car buying easy, not stressful. Thanks guys!! More
by Skurbanec4
Employees Worked With
Jacob
