
Puyallup Mazda
Puyallup, WA
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Very pleasantly surprised by the help I received at Puyallop Mazda. From initial contact with Aubrey and follow-up from Anthony, everyone was professional and not pushy. Drove away with a truck that I Puyallop Mazda. From initial contact with Aubrey and follow-up from Anthony, everyone was professional and not pushy. Drove away with a truck that I liked at a reasonable price. Thanks to everyone that I worked with! More
We wanted to check out a car and it was near the end of the day because we had already been on test drives at other dealerships. We called first to see if we could ask questions about the car, recognizing the day because we had already been on test drives at other dealerships. We called first to see if we could ask questions about the car, recognizing they they closed in an hour, and they said it was no problem to do a test drive. The salesperson and loan officer gave us friendly service without pressure. I felt bad that we kept them there well past closing because we decided to purchase the car, but they were so kind. Excellent experience! More
I enjoy looking at cars but hate the bother of car sales people. Not so at this dealership. I had excellent customer service via emails, texts and phone calls. I worked with Sean and Chris, the GM and bough people. Not so at this dealership. I had excellent customer service via emails, texts and phone calls. I worked with Sean and Chris, the GM and bought a car after my 2nd test drive. When I buy my next vehicle, I intend to start right here w/Puyallup Truck Country/Mazda. Thank you for the best car trying and buying I've ever had! SL More
Buying a used heavy hauler truck is a roll of the dice. My purchase experience was facilitated quite well by Jason and everyone else. The terms and conditions were easily agreed on with no pressure. We dro My purchase experience was facilitated quite well by Jason and everyone else. The terms and conditions were easily agreed on with no pressure. We drove the truck 2.5 hours from Puyallup to our home and we like it a lot so far. More
Women beware! I had a horrible experience here. I am 72 years old and just made a 6 hour trip to look at a truck that I discovered had no air conditioning. Prior t I had a horrible experience here. I am 72 years old and just made a 6 hour trip to look at a truck that I discovered had no air conditioning. Prior to leaving, I asked Jason at the truck center if the truck had anything wrong with it so I wouldn't waste my time. He said except for some general wear and tear and needing new front seats for about $600 it was fine. We agreed on a price. Imagine my surprise when I started the truck and had no AC. HIs manager then told me they had intended to fix it but had none of the chemicals. Then he told me if I wanted AC it would be another $1,000. I have had some weird experiences in 50 years of auto purchasing but nothing as egregious as this team's performance. More
I had an outstanding experience at the Puyallup Mazda dealership thanks to Angello, my salesman. He was knowledgeable, attentive, and made the entire buying process smooth and hassle-free. Angello’s prof dealership thanks to Angello, my salesman. He was knowledgeable, attentive, and made the entire buying process smooth and hassle-free. Angello’s professionalism and friendly demeanor were top-notch, and he went above and beyond to ensure my satisfaction. I highly recommend Angello and the Mazda dealership for their exceptional service. Five stars all the way! More
Our buying experience was a pleasure. We could tell that Jason was new at the game and we were both patient with him as was with us. I would send a future customer to him without hesita We could tell that Jason was new at the game and we were both patient with him as was with us. I would send a future customer to him without hesitation. Thanks again Jason. More
I want to say that I had a really great experience at this dealership. Jason and Joe were awesome and did everything they could to make me a great deal without any pressure. I really appreciate that. I e this dealership. Jason and Joe were awesome and did everything they could to make me a great deal without any pressure. I really appreciate that. I ended up buying somewhere else, but only because I wanted more features on the used vehicle that I was looking at. Thanks you guys! I highly recommend this dealership. More
Purchased a used car and was told by Chris Wodjenski that it was in great shape. I drove it all the way back to Spokane WA and it is a great car. The following week I had a lift installed and the shop inform it was in great shape. I drove it all the way back to Spokane WA and it is a great car. The following week I had a lift installed and the shop informed me that the upper ball bearings and control arms needed to be replaced on both sides, despite they dealer report saying there were no alignment problems. That cost me a few hundred dollars. Then I discovered the back seat belt was broken (safety issue) and had to fix that. There was a broken tire sensor as well that I need to have replaced. I understand that I bought the car as is, but to pay a bit of a premium at a dealership and then have hundreds of dollars of repairs after purchase is always a punch to the gut. It wouldn't stop me from going here again, but I wouldn't trust the sales people. I would take the car to a third party mechanic for inspection before purchase. Never done that at any other dealership, but be a little careful at this place. More