Puyallup Mazda

Great experience as always at Milam! Segi and Tugs both have provided me with excellent service and always make sure I feel valued and taken care of! I originally started business with Ma Segi and Tugs both have provided me with excellent service and always make sure I feel valued and taken care of! I originally started business with Mazda in Auburn at Giant of the Valley. They went out of business after I purchased my second Mazda six from them. I began going to Milam for oil changes after that and eventually traded in my 2010 Mazda 6 for a 2015 Mazda 6 in the summer of 2014. A year or two later I traded for my second Mazda 6 from the Milam dealership. The other night I am happy to say I traded up for the all new 2018 Mazda Signature series and it is my fifth and best Mazda yet!! I have only had 1 bad experience with a young salesman at Milam many years ago. I wrote the manager a letter about it and not only received an apology from him, but the employee later called and apologized as well. Every other experience whether it be coming in for maintenance or interest in a new Mazda has always been a positive experience. I would even go as far as to say I consider Segi and Tugs friends! They are both great individuals and have helped me with any and every concern when it comes to my Zoom Zoom. I may have bugged them a little too much with questions as I impatiently waited for Mazda to release the Signature six lol. Obviously I am a big Mazda fan and a Milam fan and I believe in loyalty especially when Segi and Tugs have been loyal to me. Hence the reason I didn't go with Tacoma Mazda when they were trying to get my business. All in all Mazda is my brand and Milam is always going to get my business as long as there are people like Segi and Tugs around and the continued great service I have always received there. I definitely have and will continue to encourage people to do business there. Thank you Milam and a very special thank you to Segi and Tugs you guys are the Best!!! More

Completed on time! The service adviser told me, at check in, that the car would be done within an hour. It was slightly less than one hour. The waiting is comfortable, The service adviser told me, at check in, that the car would be done within an hour. It was slightly less than one hour. The waiting is comfortable, guest WiFi access, snacks, chocolate chip cookies and beverages. Definitely would recommend Milam. This service experienced matched the new car purchase experience in April 2017. More

Best vehicle purchase experience I have ever had. Purchasing a vehicle out of town is a difficult experience. I drove 4.5 hours to view and test drive my truck, because the price was great and a lot Purchasing a vehicle out of town is a difficult experience. I drove 4.5 hours to view and test drive my truck, because the price was great and a lot lower than the area I reside in. Upon arrival, the staff were all very friendly and accommodating. Not once did I ever feel pressured into a sale. The whole experience was great! More

Courteous staff, prompt service Very friendly staff, easy scheduling, provided drop off and pick up from work, washed my car, very happy with entire experience. Had recall work and Very friendly staff, easy scheduling, provided drop off and pick up from work, washed my car, very happy with entire experience. Had recall work and regular servicing done. Love my Mazda 6, very fun to drive and looks great! More

Under promise, over deliver My first visit to a Mazda dealership. The staff was very professional and helpful. In their busy schedule they got me in. It was some recall work and My first visit to a Mazda dealership. The staff was very professional and helpful. In their busy schedule they got me in. It was some recall work and they got it done early that morning among the two dozen or so other appointments. “I’ll be back” Sincerely, J. Weber More

customer service Milam has been great to work with prompt attention to my new truck installation of running boards courteous reception upon arriving recommend highl Milam has been great to work with prompt attention to my new truck installation of running boards courteous reception upon arriving recommend highly for your buying experience More

Looking for a Truck We were looking for a truck and they didn't have exactly what we wanted, but they answered all our questions let us test drive a truck to help us get We were looking for a truck and they didn't have exactly what we wanted, but they answered all our questions let us test drive a truck to help us get a better idea of what the newer trucks are like. Dan told us he would let us know if anything came in and a week later called us with the perfect truck. Got a quality truck at a good price. Good group of people to work with. More

Service Department I have had my 2014 Mada 6 serviced here during and after warranty expiration; overall positive experience, though can be slow on busy Saturdays. Ser I have had my 2014 Mada 6 serviced here during and after warranty expiration; overall positive experience, though can be slow on busy Saturdays. Service advisors are friendly and keep you informed as to what is being recommended. More

Very helpful people and great waiting room. I bought this cx3Mazda and I love it.At first the car kept going dead.You folks replaced the battery.Then my first oil change was free.I just now ha I bought this cx3Mazda and I love it.At first the car kept going dead.You folks replaced the battery.Then my first oil change was free.I just now had another oil change and you also checked everything out and rotated the tires and washed the car.Wonderful people there and great service. More

Body Shop Repairs Attentive service. Highly motivated to meet customer expectations. Personable ,courteous and friendly staff. Go above and beyond to do a good job. H Attentive service. Highly motivated to meet customer expectations. Personable ,courteous and friendly staff. Go above and beyond to do a good job. Highly recommend their service department. More