Puyallup Mazda

Part replacement It took three times to get the correct analysis and installation of a seat latch that had broken. If a thorough review had been done the first time, It took three times to get the correct analysis and installation of a seat latch that had broken. If a thorough review had been done the first time, the third visit would not have been needed. I am happy with the manner in which service worked with me to mitigate the impacts to me (I drove a long distance each time for the service). They were always polite and kept me advised of the status. The trips and having to wait 2-3 hours on the second and third visits were not what I expect from Milam Mazda based on past experience (which has always been outstanding). Price was fair. More

New Purchase Very polite. Regan was our primary salesman. If you want a decent price, you'll need to do your homework and be able to show them why. Bids from ot Very polite. Regan was our primary salesman. If you want a decent price, you'll need to do your homework and be able to show them why. Bids from other dealerships will help start the bidding processing at a reasonable price. More

Thank you Gabe Maldonado Had an amazing experience working with Gabe Maldonado. Went above a beyond to help us find a car that really worked great for us. He put our family's Had an amazing experience working with Gabe Maldonado. Went above a beyond to help us find a car that really worked great for us. He put our family's need first, instead of just selling us any car. I highly recommend working with Gabe. Was the best experience we have had buying a car. More

Friendly and knowledgeable service department Everyone in the service department is knowledgeable and friendly. They go the extra mile to get your vehicle done in a timely manner. They always make Everyone in the service department is knowledgeable and friendly. They go the extra mile to get your vehicle done in a timely manner. They always make sure every visit exceeds your expectations. They don’t oversell on repairs and only recommend what needs to be done. More

Jeff Layton We come here beause we know we will get awesome and truth worthy service. Customer service was excellent. Jeff Layton was very professional with a s We come here beause we know we will get awesome and truth worthy service. Customer service was excellent. Jeff Layton was very professional with a smile. All Employees were great also. We will be back. Thank you Milam Mazda More

Great Service The service representative went over my billing statement and advised me on work that could wait until my next service. Instead of having me do it rig The service representative went over my billing statement and advised me on work that could wait until my next service. Instead of having me do it right then. More

Awesome! Milam has the best dealership & service department ever. They are always prompt, courteous, and know their stuff. Kudos to John & Mike (sales), John & Milam has the best dealership & service department ever. They are always prompt, courteous, and know their stuff. Kudos to John & Mike (sales), John & Jeff (service). More

Quick and easy This was our second purchase from Milam/Puyallup. Really just came in to look, wife wanted a bigger car than the CX5 we purchased two years ago. After This was our second purchase from Milam/Puyallup. Really just came in to look, wife wanted a bigger car than the CX5 we purchased two years ago. After talking with Allen Zoutes for 15 minutes his no pressure sales made us realize we might as well get what we wanted now instead of waiting and making more trips to the dealership. My beautiful wife needed something bigger since grandkids are starting to show up, they are not our grandkids just random kids showing up at our house, at any rate we needed a way to get them around. Nice and easy buying atmosphere at Milam. More

45,000 mile check I love working with Jeff Layton in Service. Great service,polite and genuine. Love Bilori too who sold me my beautiful Mazda3 Grand Touring. Thanks! I love working with Jeff Layton in Service. Great service,polite and genuine. Love Bilori too who sold me my beautiful Mazda3 Grand Touring. Thanks! More

Diagnosis of an on-going, nagging problem On a previous visit for service the service team didn’t seem to take my description of a recurring problem seriously (frequent low tire pressure indic On a previous visit for service the service team didn’t seem to take my description of a recurring problem seriously (frequent low tire pressure indicator with no ‘low tire). The problem has gotten worse, but it has also occurring with a Traction Control warning light and difficulty getting the green light for push button starting. Codes showed repeated failure of a brake lockout switch. That has been fixed at considerable expense, but the low pressure warning is still coming on when tire pressures are normal. It’s a 120 mile round trip to the closest Mazda dealer. I would like to have issues resolved on bringing the car in for service. With these issues developing at about the time that the car went off warranty is giving me cause to wonder if I want to purchase another new Mazda car. More