Puyallup Mazda

Friendly and knowledgeable service department Everyone in the service department is knowledgeable and friendly. They go the extra mile to get your vehicle done in a timely manner. They always make Everyone in the service department is knowledgeable and friendly. They go the extra mile to get your vehicle done in a timely manner. They always make sure every visit exceeds your expectations. They don’t oversell on repairs and only recommend what needs to be done. More

Jeff Layton We come here beause we know we will get awesome and truth worthy service. Customer service was excellent. Jeff Layton was very professional with a s We come here beause we know we will get awesome and truth worthy service. Customer service was excellent. Jeff Layton was very professional with a smile. All Employees were great also. We will be back. Thank you Milam Mazda More

Great Service The service representative went over my billing statement and advised me on work that could wait until my next service. Instead of having me do it rig The service representative went over my billing statement and advised me on work that could wait until my next service. Instead of having me do it right then. More

Awesome! Milam has the best dealership & service department ever. They are always prompt, courteous, and know their stuff. Kudos to John & Mike (sales), John & Milam has the best dealership & service department ever. They are always prompt, courteous, and know their stuff. Kudos to John & Mike (sales), John & Jeff (service). More

45,000 mile check I love working with Jeff Layton in Service. Great service,polite and genuine. Love Bilori too who sold me my beautiful Mazda3 Grand Touring. Thanks! I love working with Jeff Layton in Service. Great service,polite and genuine. Love Bilori too who sold me my beautiful Mazda3 Grand Touring. Thanks! More

Quick and easy This was our second purchase from Milam/Puyallup. Really just came in to look, wife wanted a bigger car than the CX5 we purchased two years ago. After This was our second purchase from Milam/Puyallup. Really just came in to look, wife wanted a bigger car than the CX5 we purchased two years ago. After talking with Allen Zoutes for 15 minutes his no pressure sales made us realize we might as well get what we wanted now instead of waiting and making more trips to the dealership. My beautiful wife needed something bigger since grandkids are starting to show up, they are not our grandkids just random kids showing up at our house, at any rate we needed a way to get them around. Nice and easy buying atmosphere at Milam. More

Diagnosis of an on-going, nagging problem On a previous visit for service the service team didn’t seem to take my description of a recurring problem seriously (frequent low tire pressure indic On a previous visit for service the service team didn’t seem to take my description of a recurring problem seriously (frequent low tire pressure indicator with no ‘low tire). The problem has gotten worse, but it has also occurring with a Traction Control warning light and difficulty getting the green light for push button starting. Codes showed repeated failure of a brake lockout switch. That has been fixed at considerable expense, but the low pressure warning is still coming on when tire pressures are normal. It’s a 120 mile round trip to the closest Mazda dealer. I would like to have issues resolved on bringing the car in for service. With these issues developing at about the time that the car went off warranty is giving me cause to wonder if I want to purchase another new Mazda car. More

Easiest purchasing experience ever! I worked with Chris Wodjenski. It was a super hot and busy day at the dealership, but he made us a priority and was able to attend to our needs in a s I worked with Chris Wodjenski. It was a super hot and busy day at the dealership, but he made us a priority and was able to attend to our needs in a short amount of time. What I liked most is he didn't try to up sell us on a car we didn't need or want. He actually started us at a lower price point and recommended we drive it which solidified my choice of getting the CX9. He listened to my wants and gave me several trim choices to fit my budget and bham, the car was on the lot and ready for pick up the next day (only because it was still wrapped up in plastic). The only thing I didn't like about the experience is the dealership itself is run down, shabby and not a good vibe for spending a LOT OF MONEY. They seriously need to update that dealership. More

Customer Service It seems only small business remembers I've been a loyal Milam customer for 10 years. I serviced my first car there and then bought my next car from them. I stay because they treat you lik I've been a loyal Milam customer for 10 years. I serviced my first car there and then bought my next car from them. I stay because they treat you like family! Thanks to everyone at Milam for exceptional customer service & always welcoming me with a smile & helping me leave with a smile, even if my pocketbook doesn't always agree! Looking forward to the next 10 years. More

Wonderful customer service. Eric Gordon was super friendly. Purchased two vehicles here so far. Plan to buy another soon for our teenage daughter. The staff is super friendly and wonderful to work with. Purchased two vehicles here so far. Plan to buy another soon for our teenage daughter. The staff is super friendly and wonderful to work with. More