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Putnam Lexus

Redwood City, CA

5.0
288 Reviews

390 Convention Way

Redwood City, CA

94063

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288 Reviews of Putnam Lexus

January 18, 2020

Great service Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. More

by Hiro123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
January 18, 2020

Great experience with Putnam Lexus Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
January 17, 2020

Very pleasant My service rep, Gregory Dong, was outstanding! He was very attentive, met my needs, listened to my concerns,and guided me in the right direction to m More

by gusgus46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name, but the girl at the service desk that gave me my loaner car and who I paid for my service. She was very peasant, accomodating, and a delight towork with.
January 17, 2020

Treated like a KING! Putnam Lexus is a great dealership. The company is full of people who care about making sure your vehicle is working properly letting you know they c More

by strategy50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi
January 16, 2020

I am very happy I am using the Lexus service for my needs. And I will continue to be there. i appreciate everyone there. June More

by fcjandj
Recommend Dealer
Yes
Employees Worked With
Benjamin, Kim Winkler
January 14, 2020

Great Service! Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing More

by lissamail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred in Service; Greg in Service; Desk gals super helpful, too
January 12, 2020

Excellent Service Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
What the heck!
January 11, 2020

Excellent Advisor Service I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initia More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben (Benjamin)
January 11, 2020

Seamless experience Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. More

by fred
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
January 11, 2020

Great service Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is prof More

by Dave E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Nguyen
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