
Putnam Lexus
Redwood City, CA
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288 Reviews of Putnam Lexus
Great service Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. More
Great experience with Putnam Lexus Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try to sell us unnecessary services). The labor is not cheap, so we were very cautious about the expense; however, there was clear and frequent communication, and I felt like he (and others) went above and beyond to provide excellent service for our vehicle. More
Very pleasant My service rep, Gregory Dong, was outstanding! He was very attentive, met my needs, listened to my concerns,and guided me in the right direction to m My service rep, Gregory Dong, was outstanding! He was very attentive, met my needs, listened to my concerns,and guided me in the right direction to make decisions about the care of my car. Gregory is the reason I keep coming back to Putnam Lexus. You are very lucky to have such a dedicated person representing your company. ` More
Treated like a KING! Putnam Lexus is a great dealership. The company is full of people who care about making sure your vehicle is working properly letting you know they c Putnam Lexus is a great dealership. The company is full of people who care about making sure your vehicle is working properly letting you know they care about YOU. More
Great Service! Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing and you will lose those that really want to give credit, but don't want to fill out this box More
Excellent Service Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get an appointment. More
Excellent Advisor Service I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initia I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initial greeting to processing payment. Especially noteworthy was his timely follow-up with feedback on technician progress and pickup time. More
Seamless experience Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. I would recommend Putnam Lexus. More
Great service Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is prof Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is professional. I would definitely recommend to anyone else. More