Putnam GMC

Smooth purchase, fair price Noe Sanchez and Ramin Asbaghi were friendly and informative throughout the purchase of our new Chevy Bolt EV. Delivery was smooth and we received a f Noe Sanchez and Ramin Asbaghi were friendly and informative throughout the purchase of our new Chevy Bolt EV. Delivery was smooth and we received a fair price. Well done! More

Awesome service amazing experience I visited Putnam Chevrolet and was referred by a friend to see Mario. When I arrived I was promptly greeted by a gentleman named Matt who kindly walke I visited Putnam Chevrolet and was referred by a friend to see Mario. When I arrived I was promptly greeted by a gentleman named Matt who kindly walked me to another building where Mario was located. When I started inquiring about the vehicle I was interested in Mario let me know that Pierre was more knowledgeable on the cars. So Pierre walked me out to the car I was interested in, answered all my questions (and I did my homework so I had a lot of questions lol), addresses all my concerns, and walked me through all the logistics of the car. We took a test drive and Pierre patiently and calmly held tight while I opened it up on the freeway lol. After we returned to the lot he showed me how EVERYTHING worked inside the car. Lots of bells n whistles to go through. We walked inside and he sat w me while I called my insurance and crunched all my numbers. He made sure that the things I wanted to see happen with the car (ie little imperfections and adding leather interior) were addressed and obtained then I returned to Mario to negotiate a deal. Between the two of them I got a great deal and I really felt they went out of their way to get me the best deal possible as opposed to the common misconception that car dealers are trying to get the best deal for themselves rather than the customer. It never felt like they were trying to make money off me at all. It was very refreshing to feel like they were more on my side than anything else. I don’t know if that makes sense, but I hope it does. Felt like they were making sure I wasn’t getting taken advantage of on any level, from the pice of the car to the financing, right down to the costs of my add ons. After all was settled the car was swooped off to get detailed again (as per my request) and they were more than happy to do it for me. They even shampooed the already super clean interior. I returned to the first building where Matt (the guy who walked me over to begin with) completed my paperwork. He thoroughly explained everything to me even down to the fine print. I can’t say enough about how great these three men were. This is my first car buying experience and it couldn’t have been better. I went in full guard up loaded with information ready for a battle lol but there was no battle on that lot. Just helpful, kind and genuine people. Nothing like what I was expecting. We all think car sales men are supposed to be shady money hungry sharks. Not at putnam chevolete. If your in the market for a car I highly recommend you go see Pierre, Mario and Matt. They are truly knowledgeable, experienced and professional. I know that when I buy my next car it will be from them. They definitely have a customer for life with me. I’ll be seeing them again next week to get my leather seats and was told I’ll be provided a car for the days of installation. I was also informed that they would be detailing my car AGAIN because they felt it was necessary lol that’s good service. Thank you Matt, Mario and Pierre for making this such a great experience for me. I got my dream car and apparently three new friends :) More

Wesley Hew was snotty and rude to me and the elderly woman Wesley Hew needs an attitude adjustment or at the least kept away from the public. He is rude and snotty to your customers. If it weren’t for Michael Wesley Hew needs an attitude adjustment or at the least kept away from the public. He is rude and snotty to your customers. If it weren’t for Michael Quigley I would not have used your service department More

The most pleasurable vehicle purchase we have ever had. The knowledge and professionalism of Charles Vella our sales associate ranked higher then we have ever experienced. We left feeling very confident ab The knowledge and professionalism of Charles Vella our sales associate ranked higher then we have ever experienced. We left feeling very confident about the workings of all the new technology our 2018 GMC Sierra Denali offers. More

The intake was good with Charlie Szetu and Jose in service However: The pick up was *********very disorganized and not at all personal like it used to be******** Did not even recognize me- when I retu However: The pick up was *********very disorganized and not at all personal like it used to be******** Did not even recognize me- when I returned to get my car as*** I was told it was ready- then they left me waiting -standing there!!!!! and left my car when they brought it to me******** but never told me where it was. This was a warranty matter: Putnam phone service is not good More

Overall ok but servce has slipped Communications about status was irregular. Call backs delayed. Never called as said would when vehicle ready. Said very busy. Voicemails left and not Communications about status was irregular. Call backs delayed. Never called as said would when vehicle ready. Said very busy. Voicemails left and not returned. Finally called main number and they took foreever to get through to service. When car done after 10 days it was not even washed as you had always done before. Service has slipped More

premier schedule service Diem was very curtious and thorough in his explanations of the service. He also answered all my questions simply so that I could understand. I appreci Diem was very curtious and thorough in his explanations of the service. He also answered all my questions simply so that I could understand. I appreciated his friendliness. More

Tahoe Repair, Awesome Service Scheduled appt for fri, discussed the situation with service manager, needed to order parts. The parts came in a few days, the car was fixed on time Scheduled appt for fri, discussed the situation with service manager, needed to order parts. The parts came in a few days, the car was fixed on time and under budget. The service manager was awesome, he explained the options with diagnostics, repair, and recommendations. He was spot on and saved us a lot of $$$. With experience like that and looking out for the customer, I would go back to him again over and over. Customer service was fantastic and the repair was on time and budget. On the constructive side, the only suggestion is to open the service center promptly at 7. There was a line looking to drop their cars/trucks off. As the door is opened, there were a lot of customers waiting. I would suggest that 2 people (instead of 1) check in the initial flow. Get them on their repair quickly, and then revert back to 1 person once the crowd dies down. It's a small change, but one that would help. More

Charlie Szetu is the Best !! Service Consultant Charlie Szetu is the Best ! He is always very courteous, helpful and ALWAYS very Professional when I bring my Escalade Vehicles int Service Consultant Charlie Szetu is the Best ! He is always very courteous, helpful and ALWAYS very Professional when I bring my Escalade Vehicles into Putnam Cadillac for Service ! I would definitely rate Mr. Szetu performance as: "Exceeds Superior Service !!" All the Best! -- Frank Tealdi 3/28/19 More

Extended Car Warranty—One Year Old I purchased my 2018 Chevrolet Volt early last year and really love it. The dealership showed me the car and gave me a thorough orientation to its prim I purchased my 2018 Chevrolet Volt early last year and really love it. The dealership showed me the car and gave me a thorough orientation to its primary features. Charles Villa was so great to make the whole purchasing process at Putnam fast and simple. Now that my Volt was one year old, I set up an appt for service and Diem Nguyen received excellent service at Putnam. More