Putnam GMC

Simply the Best!!! Have had three GM vehicles serviced at Putnam Service for the last ten years; Leo Yi, and now his sidekick DM, have superb integrity, assistance, advi Have had three GM vehicles serviced at Putnam Service for the last ten years; Leo Yi, and now his sidekick DM, have superb integrity, assistance, advice, and, they're nice and fun to work with. I would not have my vehicles serviced by anyone other than Leo Yi. More

Never again All I’m gonna say is $50.00 windshield wipers, 👎 (mind you there probably are $50.00 wipers on the market but these ain’t them) On the bright side I All I’m gonna say is $50.00 windshield wipers, 👎 (mind you there probably are $50.00 wipers on the market but these ain’t them) On the bright side I called their parts department and the tech said he can let me have them for $15.00 More

Always great service I have been getting my work van serviced there since i bought it there. The service dept. has always accommodated me and my needs, knowing my van is m I have been getting my work van serviced there since i bought it there. The service dept. has always accommodated me and my needs, knowing my van is my work they always try to get me in and out asap. I appreciate all they do. Jorge, my service advisor, keeps me informed every step of the way. More

Sevice 4/2/19 Charlie S. was so helpful and knowledgeable and most of all courteous and went the extra mile to make sure I am satisfied. Thank you Charlie S. was so helpful and knowledgeable and most of all courteous and went the extra mile to make sure I am satisfied. Thank you More

Awful The again, an awful experience. Showed up on time, but was passed over for my check-in. At the end of the day, was told they couldn’t replicate the sa The again, an awful experience. Showed up on time, but was passed over for my check-in. At the end of the day, was told they couldn’t replicate the same issue. Was told to come next day. The guy was just rude. Would disappear and not show up More

Service Always great service and professionalism and courteous staff. I would highly recommend Putnam to friends and family. I have never had a bad experie Always great service and professionalism and courteous staff. I would highly recommend Putnam to friends and family. I have never had a bad experience at Putnam. More

Over the top help I brought my truck in for service and my sales rep Charlie noticed my door damaged. He explained that he could get it fixed and did so. Very pleased w I brought my truck in for service and my sales rep Charlie noticed my door damaged. He explained that he could get it fixed and did so. Very pleased with his customer service. More

Slow; Poor Update Communications; But Good Results Took 2+ weeks I had to instigate nearly all update communications. Last Fri, after two weeks in the shop, I reached out 4+ times and nobody took the Took 2+ weeks I had to instigate nearly all update communications. Last Fri, after two weeks in the shop, I reached out 4+ times and nobody took the time to give me an update. On the positives: * The water problem was tricky and I'm glad the technicians were able to solve it * The car is running very nicely after all the 60k servicing More

Finance department was very quick. Didn't like the fact that they where not willing to negotiate. Sales person refused to go to management to see if they were willing to take another o Didn't like the fact that they where not willing to negotiate. Sales person refused to go to management to see if they were willing to take another offer. He said NO... and NO it was. Unfortunately, my son wanted the car, and I think they new this so they weren't willing to budge. More

Totally a great experience! Noe was so patient and helpful. He truly helped me figure out what was right...for me! Jeries helped to make the deal sweet! Definitely would recomme Noe was so patient and helpful. He truly helped me figure out what was right...for me! Jeries helped to make the deal sweet! Definitely would recommend Putnam Cadillac!!!! More