Putnam GMC

Charlie Z provides excellent services. Charlie S is very professional and takes the time to explains what needs to be done and what are options. The Detail job was X! Charlie S is very professional and takes the time to explains what needs to be done and what are options. The Detail job was X! More

great customer service! couldn't have asked for a better experience david helped me out a ton as this was my first purchase of a brand new car. I appreciate the effort he put couldn't have asked for a better experience david helped me out a ton as this was my first purchase of a brand new car. I appreciate the effort he put into getting me the right vehicle. More

Attentive service advisor Diem, the service advisor, and Leo,the manager, were very professional , accommodating and attentive to my needs. Even though 2 of the 3 issues co Diem, the service advisor, and Leo,the manager, were very professional , accommodating and attentive to my needs. Even though 2 of the 3 issues could not be resolved, I was still satisfied with their efforts. FREE pastries, hot beverages, car wash and shuttle were all great. Thanks. More

Happily Satisfied Drove into the dealership and was greeted immediately by smiling people. Service was arranged quickly and was performed as planned. Waiting area was Drove into the dealership and was greeted immediately by smiling people. Service was arranged quickly and was performed as planned. Waiting area was fully stocked with danish pastries and bagels! More

Great service Noe and Jose were great to work with. Top-level service and professionalism. We're long time Putnam customers, and appreciate the consistent great ser Noe and Jose were great to work with. Top-level service and professionalism. We're long time Putnam customers, and appreciate the consistent great service. More

Unscheduled repairs Discovered mice had set up residence under the hood of my ATS. Took it to Putnam for unscheduled repairs. My advisor, Mark Gebhardt completed the wo Discovered mice had set up residence under the hood of my ATS. Took it to Putnam for unscheduled repairs. My advisor, Mark Gebhardt completed the work in one day. I thank him and his technicians for the fast & efficient work. More

Awesome Customer Service Peter and his crew at Putnam in Burlingame are up front, efficient and true gentlemen. I had a great experience. The are highly customer service focu Peter and his crew at Putnam in Burlingame are up front, efficient and true gentlemen. I had a great experience. The are highly customer service focused and it shows. More

Always very friendly service and you give me in and out quic Mark Gebhardt was very friendly and professional and kept me updated as to the status of my vehicle. It is always nice to pop into the show room an Mark Gebhardt was very friendly and professional and kept me updated as to the status of my vehicle. It is always nice to pop into the show room and see Noe Sanchez. He always wants to be sure I am completely satisfied with my car which we are. More

Too long of wait time It took me over 2 week to get a service appointment for a recall repair on my air conditioner and software. I left my car Wednesday for a Thursday 7am It took me over 2 week to get a service appointment for a recall repair on my air conditioner and software. I left my car Wednesday for a Thursday 7am appointment. I was told I would have to pay 300+ dollars for diagnosis of my car's problem if it turned out to be a different part that what was covered under the recall. Seems pretty expensive to me to get an estimate. It is just enough money to make you apply it toward the repair vs taking the vehicle to an independent shop. They did not even look at my car that day. I received a call Friday morning telling me that my car repair would be covered. Service advisor was nice. They did allow me to pick up my truck on Saturday since I would not make the 2:30 to 5pm window when then car was ready vs when they close. More

Service starting 9 April. My car had 3 leaks starting in my trunk. It took three days to get the work done. As always it was done very professionally and my service tech Cha My car had 3 leaks starting in my trunk. It took three days to get the work done. As always it was done very professionally and my service tech Charlie gave me a discount because the bill was rather high due to the amount of labor that was involved. More