Putnam GMC
Burlingame, CA
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Pleasant experience We chose to buy from this dealership because during our first visit there, staff person, Adolfo Rivera met with us and was very personable. We could h We chose to buy from this dealership because during our first visit there, staff person, Adolfo Rivera met with us and was very personable. We could have gone elsewhere but we decided to buy it from him because he wasn't pushy, was quite honest in his responses, felt comfortable saying he didn't know the answer to a question or two; but he would come back after investigating or researching to give us the answer to our questions. He was overall very friendly and helpful. He patiently clarified a lot of our concerns and questions. He took the time to work with us, and didn't rush us or dismiss us. All the staff at this dealership were very friendly and easy to interact with. I would easily recommend this dealership to anyone looking for a friendly, easy car purchasing experience! More
Price wasn't great, but the car was in excellent condition! The vehicle (per CarGurus) was about $800. over high KellyBlue Book, but the car is in flawless condition with pretty low miles for the year. We h The vehicle (per CarGurus) was about $800. over high KellyBlue Book, but the car is in flawless condition with pretty low miles for the year. We had to wait quite awhile for the finance woman to arrive, but it was Black Friday, after all! And both Shahram and Mario were very pleasant and respectful, and did their utmost to keep us comfortable while we waited for the her to arrive. They did, however, take care of all the paperwork in a very timely manner once they had it all. To review: fair price, excellent customer service and car also seems to be in "like new" condition, the only suggestion I would make is that the salesmen be more realistic about the time they tell a customer they have to wait. In all fairness to them, however, they could have simply been passing on what the finance woman told them about her ETA! Yes, we would recommend this dealership! More
Best auto buying experience thanks to John Pier Had the best experience at Putnam thanks to John Pier. He was not only courteous but very knowledgeable. From the few details I gave him of what I was Had the best experience at Putnam thanks to John Pier. He was not only courteous but very knowledgeable. From the few details I gave him of what I was looking for he found me the best auto to fit my growing family. I bought a car a year ago at a different dealership (which I traded in during this purchase) and it was the worst auto buying experience I've ever had. I was hesitant to go through a dealership again but John made the transaction painless, got me a great deal and was also great with my kids, who I brought along with me. I never thought I'd be a van mom but I love the Dodge Caravan helped me find! More
Always a good experience. My Family & I have bought many cars with the assistance from Mario Valenzuela. I always recommend Him to My Friends & My other Family. My Daughter & My Family & I have bought many cars with the assistance from Mario Valenzuela. I always recommend Him to My Friends & My other Family. My Daughter & I are both driving cars We bought from Mario. Thank You More
Great experience The staff were so helpful and got me an excellent deal!! They have a great selection of trucks and I found exactly what I was looking for. The staff were so helpful and got me an excellent deal!! They have a great selection of trucks and I found exactly what I was looking for. More
Great customer service Excellent customer service! Our family has been loyal customers since 2006 and we keep coming back to see Mario Valenzuela! We always leave satisfied Excellent customer service! Our family has been loyal customers since 2006 and we keep coming back to see Mario Valenzuela! We always leave satisfied and happy! More
Great buying experience Purchased my ATS from Mario at Putnam. He made it so easy for me to get the car I wanted. I told him what I was looking for and he had one in stock. O Purchased my ATS from Mario at Putnam. He made it so easy for me to get the car I wanted. I told him what I was looking for and he had one in stock. Once I drove the. At I immediately fell in love. Mario got me financed quick and had the car detailed within an hour. The process was faster than I expected. More
Exellent service We would like to give thanks to Mario Valenzuela for our new car, we are so happy! he provides us an excellent service very professional and helpful w We would like to give thanks to Mario Valenzuela for our new car, we are so happy! he provides us an excellent service very professional and helpful with all our question. We highly recommended him! More
Great experience Mario was great. He made us feel very comfortable and with no pressure. He was also very informative and got the exact car that I was looking for. Mario was great. He made us feel very comfortable and with no pressure. He was also very informative and got the exact car that I was looking for. I would recommend him to anyone looking to purchase a new vehicle. More
Great customer service Just wanted to take a minute to think Mario and the staff over at Putnam great customer service no hassle shopping Great selection of cars and truck Just wanted to take a minute to think Mario and the staff over at Putnam great customer service no hassle shopping Great selection of cars and trucks it made it very easy for my wife and I to get our new car thank you Mario Valenzuela and staff More