Putnam GMC
Burlingame, CA
Filter Reviews by Keyword
By Type
Showing 301 reviews
Excellent! Each time I bring in my car for service, Mark Gebhardt is consistently professional and very helpful in explaining what services will be performed and Each time I bring in my car for service, Mark Gebhardt is consistently professional and very helpful in explaining what services will be performed and keeping me posted on the status. Overall, excellent service! Robin H. More
excellent service by knowledgeable sales satff excellent service by the sales and support staff from beginning to end. the entire transaction was handled in a friendly and courteous manner. Charles excellent service by the sales and support staff from beginning to end. the entire transaction was handled in a friendly and courteous manner. Charles Vella was thorough and patient explaining the complexities of the new Yukon and spent approx. 2-2 1/2 hours explaining the systems to my wife and i. Norm Kauble was great in handling the sales end of the vehicle.we would enthusiastically recommend Putnam motors to our friends and family. Sheila Gardella was easy and knowledgeable to work with. More
Incomplete service visit We asked the service dept to check the lights because a bulb was out; they said they checked the lights and we got the car back and the same daytime r We asked the service dept to check the lights because a bulb was out; they said they checked the lights and we got the car back and the same daytime running light on the right side of the car was still burned out. Do I have to pay more money to take it back in just so they can change the bulb that I asked them to during the service appointment????? I noticed gooey white gunk on my door handled inside the car on the drivers side that had not been cleaned up after this service appt. Then saw the same gooey residue in the form of fingerprints across the outside of my suburban on the drivers side. Clearly the service tech had some gooey substance on his/her hands or gloves and was leaving the residue around my car. There was obviously no final checkoff of the car after this service appointment! More
5 stars to Charlie I have been working with Charlie for several years. He's very personable and communicates very well. He goes above and beyond/works his xxx off and I have been working with Charlie for several years. He's very personable and communicates very well. He goes above and beyond/works his xxx off and has my back. More
great care & follow-through. Excellent service your sales person was friendly, knowledgable, and caring. Noe followed through and is ensuring that I understand all the electronics and advantages of your sales person was friendly, knowledgable, and caring. Noe followed through and is ensuring that I understand all the electronics and advantages of owning this Cadillac More
excellent service This dealership is on it!!! Five Star Service. Explained all work needed and performed. Busy dealership but treat their customers with total respec This dealership is on it!!! Five Star Service. Explained all work needed and performed. Busy dealership but treat their customers with total respect. I will bring my Cadillac to Putnam for all service and repair. More
The experience that I had hoped for. Charles Vella was knowledgeable and will to work with me. No high pressure to buy but still worked with me to try and get me what I asked for. Putnam Charles Vella was knowledgeable and will to work with me. No high pressure to buy but still worked with me to try and get me what I asked for. Putnam in Burlingame came through for me. More
Best purchase ever at Putnam! Noe Sanchez is the best sales person I have ever worked with with.. I would recommend all my friends and family to Putnam in burlingame for their nex Noe Sanchez is the best sales person I have ever worked with with.. I would recommend all my friends and family to Putnam in burlingame for their next vehicle purchase. More
Service Jorge Dubuk handled all needs in a very timely manner. I was in and out before time allotted. I have 2 vehicles that you service. Jorge Dubuk handled all needs in a very timely manner. I was in and out before time allotted. I have 2 vehicles that you service. More
Deal of the century Noe Sanchez Just gave me the deal of the century on a brand new 2018 xt5. Noe is a kind person and a super professional sell consultant. If you shop a Noe Sanchez Just gave me the deal of the century on a brand new 2018 xt5. Noe is a kind person and a super professional sell consultant. If you shop at Putnam Cadillac I recommend you to see Noe Sanchez. Once again thank you Noe. Filippo More