Putnam GMC
Burlingame, CA
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Very satisfied with my purchase I would definitely recommend this dealership to any of my friends and or family members. They were really reasonable on finalizing a good deal with my I would definitely recommend this dealership to any of my friends and or family members. They were really reasonable on finalizing a good deal with my purchase and with my trade in. I am very happy with my new 2019 Chevrolet Silverado RST Crew cab. More
Not just the tip of the iceberg They found and fixed an additional $2,700 of problems which insurance had to pay, but I would have missed had I gone elsewhere - 2 other shops failed They found and fixed an additional $2,700 of problems which insurance had to pay, but I would have missed had I gone elsewhere - 2 other shops failed to diagnose drivetrain issues. The work was drawn out & lengthy because: a) problems were found that the GEICO rep did not find/disclose, hence more repair time b) parts had to be ordered which Bolt sales volumes do not yet justify being held in local inventory c) work had to be split between mechanical and separate body shop, requiring transportation and coordination. More
Set service Charlie szetu was the best. We went broadway dealership three times and they cannot hear the noise from the brake of Volt. Charlie paid full attentio Charlie szetu was the best. We went broadway dealership three times and they cannot hear the noise from the brake of Volt. Charlie paid full attention to the problem and heard it when he pulled the car into garage. He then followed with me about the problem and when it would be ready. When I picked it up, he explained what had been done and the choice of extended warranty. My husband and I are very happy with Putnam. It is definitely our choice of next shopping and service destination More
Car in for a recall and they still treated me very well! Quick efficient intake, courtesy ride to my work place - super nice driver, and let me know when the car was rea and they still treated me very well! Quick efficient intake, courtesy ride to my work place - super nice driver, and let me know when the car was ready. They also washed my car! I will take my car there the next time I need service. More
Friendly and easy to deal with Willie in Sales was very easy to deal with. I phoned in, got a price and he honored it when I came into the store to lease the vehicle. When in Financ Willie in Sales was very easy to deal with. I phoned in, got a price and he honored it when I came into the store to lease the vehicle. When in Finance with Dean, no surprise fees were added that were quoted from Willie; welcomed surprise! Dean in Finance was very friendly and knew all the finance answers to my questions. Dean made the finance paperwork smooth. More
Bob , Pierre were great. Dealership opens early, which is great for early birds. All the employees I worked with were excellent. I got a great deal on a brand new 2018 GMC tru Dealership opens early, which is great for early birds. All the employees I worked with were excellent. I got a great deal on a brand new 2018 GMC truck. More
NOT HAPPY WITH THE CAR SOLD TO ME. car was over priced car had moter and electical ptoblems . car was in the shop weeks being repaired. Had i not bought a warranty on the car for $5, car was over priced car had moter and electical ptoblems . car was in the shop weeks being repaired. Had i not bought a warranty on the car for $5,000.oo, it would have cost me $15,000.oo. to repair the car. I wanted to trade the car in but behold they only offer me a fraction of the price at $22,000.00. I paid $45,000.00 5 months ago. I FELL LIKE I HAVE BE RIPOFF. SENSE I BOUGHT THE CAR . IVE PUT 1.500 ON THE CAR IN 5 MONTHS. THEY TOLD ME IF I DIDNT BY THE WARRANTY. I WOULD HAVE BE SCREWED. TELL ME WHAT YOU WOUD SAY. AND WOULD YOU BUY ANOTHER FROM PUTNAM CADILLAC. ? More
Great positive experience Our experience at Putnam GMC /Chevrolet and Shoram , their salesman was a very positive one. We turned in our leased vehicle, and bought an SUV. The Our experience at Putnam GMC /Chevrolet and Shoram , their salesman was a very positive one. We turned in our leased vehicle, and bought an SUV. The salesman, Shoram, as well as the manager and Dean in the office handling all the paperwork , made the total experience easy and enjoyable. I’ve dealt with Putnam dealerships for the past 12 years and have always had a positive experience including their well organized service department. More
Worst experience ever. I went to buy my leased vehicle at the end of the lease and had a preapproved credit union loan. Putnam stated on the phone that they had a much fast I went to buy my leased vehicle at the end of the lease and had a preapproved credit union loan. Putnam stated on the phone that they had a much faster process to complete the transaction compared to the 30 to 50 minute process at the credit union. No exaggeration, it took 3 hours and 25 minutes! This was the third time I had to spend over 3 hours waiting for Putnam to finish a vehicle purchase/lease transaction. Over a six year span I leased two vehicles and purchased one with absolutely no improvements to their service, it actually got worse. The Maintenance department isn't equally bad. I suggest never visiting Putnam in person. More
Putnam service is simply the best. Great service...friendly, efficient, and helpful staff...nobody does it better. Easy to schedule an appointment, comfortable waiting area, and the co Great service...friendly, efficient, and helpful staff...nobody does it better. Easy to schedule an appointment, comfortable waiting area, and the complimentary coffee and pastries are a nice touch. More