Putnam GMC
Burlingame, CA
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Annual service and safety inspection - GMC Sierra 1500 ELT My service manager Mark Gebhardt was excellent! My truck was scheduled for an oil change, safety inspection and tire rotation. My service manager to My service manager Mark Gebhardt was excellent! My truck was scheduled for an oil change, safety inspection and tire rotation. My service manager took the time to explain how to make best use of my first two free warranty service visits plus he explained how my truck's on-car oil service-life monitoring system worked. Mark was very informative, very helpful and very personable! A great ambassador for GM products. More
Customer friendly Very nice people very courteous very professional and good people I felt like I was dealing with old friendsCustomer friendly!! Would do business wit Very nice people very courteous very professional and good people I felt like I was dealing with old friendsCustomer friendly!! Would do business with them anytime in the future More
Car maintenance service I have had very good service at Putnam with Bill Bensei. He always takes care of us and the car's service is kept up. The car is always ready the sa I have had very good service at Putnam with Bill Bensei. He always takes care of us and the car's service is kept up. The car is always ready the same day and I feel like we are maintaining the car in a way that will keep us on the road. More
Fixed parking brake I was very happy with the service that I received from Bill Benezi at Putnam Chevrolet. I brought my brand new Traverse in after I had brought it to R I was very happy with the service that I received from Bill Benezi at Putnam Chevrolet. I brought my brand new Traverse in after I had brought it to Redwood City twice for the issues with the parking brake with no luck. Bill listened to my issues and got my car fixed in a timely matter. I highly recommend Putnam and the service they provided. More
Service was good Dealership did their job above what was expected. They actually checked and topped off all 6 tires, something Florida says they will do and never does Dealership did their job above what was expected. They actually checked and topped off all 6 tires, something Florida says they will do and never does. Chevy has a lot to learn from Toyota still. Toyota knows why you are there when you made an appointment and Chevy always has to ask. Toyota doesn’t move your seet and leave your window down without putting it back for you. Overall this dealership is a better Chevy dealer than what I have used in the past. I chose it based on other reviews and am not disappointed overall for a Chevy dealer. More
Routine service Wesley was friendly and pleasant to deal with. He called when my car was ready and very helpful. It was a quick and efficient process Wesley was friendly and pleasant to deal with. He called when my car was ready and very helpful. It was a quick and efficient process More
Flawless For the past 25 years, each of the 20 plus times I purchased a GM product, it was from Putnam GM- I called Peter Spencer, told him what I was looking For the past 25 years, each of the 20 plus times I purchased a GM product, it was from Putnam GM- I called Peter Spencer, told him what I was looking for- showed up, the beautiful vehicle was ready and an hour later drove away in it!’ More
Service rep is rude Getting paid is the only priority Service department was not on customers side in dealing with warranty work Service department was disingenuous ab Getting paid is the only priority Service department was not on customers side in dealing with warranty work Service department was disingenuous about issues with my truck And service management did not care More
Always great service! Bill Benesi has always been thorough in making sure my Volt is current on all service needs and recalls.Everything is clearly explained. Love the comp Bill Benesi has always been thorough in making sure my Volt is current on all service needs and recalls.Everything is clearly explained. Love the complimentary car wash too! Wouldn't take my Volt anywhere else. More
Excellent service Great customer service, Charlie is the person to go to, he helped me out when 2 other Chevrolet dealerships weren't helping with my situation. Great customer service, Charlie is the person to go to, he helped me out when 2 other Chevrolet dealerships weren't helping with my situation. More