Putnam GMC

Great customer service! My experience with Putnam Cadillac was very good. I was helped almost immediately. The process did not take too long. Thus communication was good. My experience with Putnam Cadillac was very good. I was helped almost immediately. The process did not take too long. Thus communication was good. My car was finished in a timely manner. More

Great work i was Wesley was very friendly very helpful plus he went above and beyond when he found out that my car would take longer than expected thanks work i was Wesley was very friendly very helpful plus he went above and beyond when he found out that my car would take longer than expected thanks More

30000 Maintenance It was first time there to get my 30,000 maintenance on my GMC. There isn't a point of contact, meaning no office or window when you first arrive. I It was first time there to get my 30,000 maintenance on my GMC. There isn't a point of contact, meaning no office or window when you first arrive. I wasn't standing around very long, when I was asked if I needed help. From that moment on the customer service was good. This is the same for when I picked up my car. More

Paul Patton, my salesman Paul made this buy very enjoyable and I did not get headache. Thanks Paul for the good experience. This is the 3rd car that I bought at PUTMAN Cad Paul made this buy very enjoyable and I did not get headache. Thanks Paul for the good experience. This is the 3rd car that I bought at PUTMAN Cadillac. More

very poor service personnel they just don't care whether they are providing any kind of good service or not and they have no idea what has or has not been done to your vehicle a they just don't care whether they are providing any kind of good service or not and they have no idea what has or has not been done to your vehicle and have no-way of double checking with who ever performed the service. More

Friendly staff, convenient location, short waiting I have been to other Chevrolet dealerships in my past, and unlike them, Putnam Chevrolet makes everything easy and convenient, with a speedy performan I have been to other Chevrolet dealerships in my past, and unlike them, Putnam Chevrolet makes everything easy and convenient, with a speedy performance. I'm glad I discovered this place (wish I should have known earlier!) More

Overpriced Service-labor cost is robbery I took my Tahoe there to change the oil and Charlie Puthe recxomended I do a 50k Mile 4x4 maintenance. I questioned it and after Charlie’s explanation I took my Tahoe there to change the oil and Charlie Puthe recxomended I do a 50k Mile 4x4 maintenance. I questioned it and after Charlie’s explanation, I agreed! He told be the total service would cost $300. When I picked my car up, I noticed the bill said “customer recommended service” and the bill was almost $800. Of that $800, $521 was for labor and the parts cost - little under $300. Lesson learned... I will never take my car to Putnam for service again. They are certified crooks. Be aware of their scams More

Very bad day at Putnam. I showed up the morning of an employee walk out. Nobody wanted to help me. I typically take the shuttle to Bart, but in this case I was told to get my I showed up the morning of an employee walk out. Nobody wanted to help me. I typically take the shuttle to Bart, but in this case I was told to get my own uber. I was also told that it may take several days to get the routine service done. Turned out it was ready same day, but I left under a cloud of uncertainty. More

My car was there forever . I paid 3300.00 to have my car fixed and after 3 days of having it, the check engine light was on and back it went. I was then charged another 245.00 I paid 3300.00 to have my car fixed and after 3 days of having it, the check engine light was on and back it went. I was then charged another 245.00 for parts and the manufacture covered the bigger problem. More

My experience at Putnam was and always has been easy & good. My dealings with Bill Benesi are always positive, no matter the situation with my vehicle. He makes me comfortable and also makes me feel that he is My dealings with Bill Benesi are always positive, no matter the situation with my vehicle. He makes me comfortable and also makes me feel that he is trustworthy and looking out for my best interests. He is down-to-earth and a good guy. More