Putnam GMC

Great sales folks Pierre was fantastic. He was helpful, honest and made sure I wasn’t wasting my time. He quickly learned what my needs were and what my price pint was Pierre was fantastic. He was helpful, honest and made sure I wasn’t wasting my time. He quickly learned what my needs were and what my price pint was and made it happen. Great guy to work with. More

Warranty work I do not like that your service department have there only little rooms . There is no way of knowing that you our to go to them and they all ways just I do not like that your service department have there only little rooms . There is no way of knowing that you our to go to them and they all ways just walk by me. Telling that someone will be with me in a moment. Then they walk into there office with there heads all ways down. When I came back to get my vehicle I had to wait for the service person who took my vehicle in. Where he was no one knew. Just saying he is around. But there were other service persons around that could have released my vehicle. More

Routine Service Lube service and tire rotation was performed on my ATS in a short amount of time. I was satisfied with the work, and the courteous and knowledgeable Lube service and tire rotation was performed on my ATS in a short amount of time. I was satisfied with the work, and the courteous and knowledgeable staff. More

Good customer service. The customer service was good. The person that helped me was very professional, and advised me to get a mini service instead of just an oil/oil filter The customer service was good. The person that helped me was very professional, and advised me to get a mini service instead of just an oil/oil filter change. He explained clearly what the mini service entailed. More

Good service - knowledgable staff, and took some extra steps and time to assess my car and thoughtfully explain the situation to me. It was much appreciated. - knowledgable staff, and took some extra steps and time to assess my car and thoughtfully explain the situation to me. It was much appreciated. More

Never figured out what was wrong with the car. ,I had to leave my car for 5 days...there was controversy regarding my extended warranty, which did not pay for the initial repairs. Although my Serv ,I had to leave my car for 5 days...there was controversy regarding my extended warranty, which did not pay for the initial repairs. Although my Service Rep (Wesley) was helpful, the engine light issue, in my view, was not resolved in a timely manner. Also, the waiting room was freezing...the interior heating unit never functioned. More

Professional services Everything was handled professionally. Accommodations were made to keep the car when service was not able to be completed by the time I needed to leav Everything was handled professionally. Accommodations were made to keep the car when service was not able to be completed by the time I needed to leave on vacation. More

First Class Service It feels good to know when you have made a great decision when you buy from a dealship that cares! It is having service advisors like Charlie who car It feels good to know when you have made a great decision when you buy from a dealship that cares! It is having service advisors like Charlie who cares about providing the best service to you and your vehicle. This type of service is what brings me back! Thank you Charlie and Putnam! More

Service Took my car for some service and they always welcome me. Very friendly and helpful. Mark, my service advisor, is always helpful and is always on top o Took my car for some service and they always welcome me. Very friendly and helpful. Mark, my service advisor, is always helpful and is always on top of things. He gives me calls to keep me updated. People there are always asking if I need help, if I need anything else. More

Regular Service My service advisor Charlie is great to work with. Addresses, remedies, and follows up with any issues my vehicle may have in a timely manner. My service advisor Charlie is great to work with. Addresses, remedies, and follows up with any issues my vehicle may have in a timely manner. More