Putnam GMC
Burlingame, CA
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Scheduled Maintenance Charlie was very nice. My car was ready in less time then expected. Putnam is not the closest Cadillac dealer to my home, but I go there for the excel Charlie was very nice. My car was ready in less time then expected. Putnam is not the closest Cadillac dealer to my home, but I go there for the excellent customer service. More
The whole process was very smooth. The process was very smooth. I arrived on time and Wesley Hew was there to greet me and bring me into his office. He was very efficient in the way The process was very smooth. I arrived on time and Wesley Hew was there to greet me and bring me into his office. He was very efficient in the way he conducted himself. I explained to him the problems I wanted to get fixed. He explained the service and the estimated cost to fix my problem. I worked with him in the pass and will continue to work with him in the future. More
good service. Good service despite your service department was extremely busy and tried to get it fixed when my car was stalled. Especially thank you for Charlie. Good service despite your service department was extremely busy and tried to get it fixed when my car was stalled. Especially thank you for Charlie. More
Very Helpful Had a great experience working with Michael. He should us multiple models and price ranges including the option of getting a vehicle from another deal Had a great experience working with Michael. He should us multiple models and price ranges including the option of getting a vehicle from another dealer. More
Excellent Service Putnam has amazing professionals working for their organization. It is always a good experience being there. The Customer service is impeccable. The Putnam has amazing professionals working for their organization. It is always a good experience being there. The Customer service is impeccable. They are informative, attentive, never pushy and easy to deal with. More
Fast and Pleasant I had a 9:00A.M. appointment on Saturday. Charlie was very warm and friendly. Very fast service- 2 hours only. Thank you for a fast and friendly exper I had a 9:00A.M. appointment on Saturday. Charlie was very warm and friendly. Very fast service- 2 hours only. Thank you for a fast and friendly experience. More
Very helpful, patient.and efficient. I had questions and Wesley addressed all of my concerns. I care for a routine oil change and got additional assistance. My wait time was less than ant I had questions and Wesley addressed all of my concerns. I care for a routine oil change and got additional assistance. My wait time was less than anticipated. Thank you. More
He was friendly and helpful Service was timely and reasonablely priced. Good amenities. I came twice...once for oil change, next for new tires. It was quite long wait for the ti Service was timely and reasonablely priced. Good amenities. I came twice...once for oil change, next for new tires. It was quite long wait for the tires. More
Putnam GMC YES! I’ve been a customer of Putnam GMC for 18 years and bought 5 cars from them along with service packages. They’ve always been fast, friendly and fair. I’ve been a customer of Putnam GMC for 18 years and bought 5 cars from them along with service packages. They’ve always been fast, friendly and fair. 5 stars all around! More
Great Service I service my truck here and the service is great. Charlie has always accommodated my schedule and he always has the customer's interest and safety as I service my truck here and the service is great. Charlie has always accommodated my schedule and he always has the customer's interest and safety as his top priority. I've never had a service advisor like him before. More