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Purvis Ford Lincoln, Inc. - Service Center
Fredericksburg, VA
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Purvis Ford Lincoln, Inc. - Service Center
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April 29, 2020
Awesome service and friendly staff during this pandemic period- All requested services completed in record time and to great satisfaction! I will be back again! period- All requested services completed in record time and to great satisfaction! I will be back again! More
by danester
Employees Worked With
Daniel Mullins
April 29, 2020
Service Scheduling service for my vehicle was easy. Drop off was quick and easy. The vehicle was ready on time. I recommend Purvis Ford for everyone. Scheduling service for my vehicle was easy. Drop off was quick and easy. The vehicle was ready on time. I recommend Purvis Ford for everyone. More
by Al
Employees Worked With
I do not remember the name, sorry.
April 26, 2020
Excellent service, very friendly staff. Kept me informed of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. More
by faddy9966
Employees Worked With
April 20, 2020
I have two vehicles that Purvis services and I'm very satisfied with work performed consistently. The service writers are very well trained and knowledgeable. When something isn't quite right they go out satisfied with work performed consistently. The service writers are very well trained and knowledgeable. When something isn't quite right they go out of their way to ensure the issue is resolved. I HIGHLY RECOMMEND PURVIS FORD and Tony Simms as your service writer. More
by Raven10024
Employees Worked With
Tony Simms
April 15, 2020
Fantastic Service and very friendly staff! I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply directed me to their customer lounge. They performed all the required maintenance while I drank their coffee and read my e-mails, In a very short time they came out and said I was ready go! Very enjoyable experience! More
by jswanson118
April 14, 2020
Courteous & Efficient Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed, the vehicle was returned to me after only a short wait. More
by Abajuba
Employees Worked With
March 24, 2020
Helpfull In the few times that I have taken my car in for service they have been very helpfull and have provided prompt and efficient service. In the few times that I have taken my car in for service they have been very helpfull and have provided prompt and efficient service. More
by tfrasketi
Employees Worked With
Daniel Mullins, Matt Brinson
March 22, 2020
I like Purvis. It was only an oil change. So far everything was as expected. I shall bring my MKX back to Purvis for future services. Thank you for being there. It was only an oil change. So far everything was as expected. I shall bring my MKX back to Purvis for future services. Thank you for being there. More
by mhyokley
Employees Worked With
Tony Simms and Devon E Oeters
March 20, 2020
Purvis Quality I had dropped my Ford F-150 off for a warranty issue and a oil change. I also needed to have one of the tires looked at for a slow leak. The work wa I had dropped my Ford F-150 off for a warranty issue and a oil change. I also needed to have one of the tires looked at for a slow leak. The work was done very quickly and to my surprise they wen the extra mile by taking the entire tire off the truck and put it in a water sink to check for a leaks. They didn't find one, but they did reseat the value stem. I was very impressed by the extra attention to detail that Purvis did to reduce the possibility of a slow leak in the tire. The warranty issue and the oil change was preformed with great care and attention to detail. A great place to have one's vehicle repaired or worked on. Thanks to the professional group of workers at Purvis. More
by mark.allen8560
Employees Worked With
Daniel Mullins
March 18, 2020
My car is running better than it has in years. Very careful re the virus. They wore gloves to drive my car. Recommended that we not stay on site. I was comfortable with their attention to detail. Very careful re the virus. They wore gloves to drive my car. Recommended that we not stay on site. I was comfortable with their attention to detail. More
by Joyful5
