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Purvis Ford Lincoln, Inc. - Service Center
Fredericksburg, VA
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Purvis Ford Lincoln, Inc. - Service Center
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July 13, 2020
FANTASTIC SERVICE ONCE AGAIN!!! Tony Simms ALWAYS keeps me updated with details on my vehicle every time I drop it off and ensures that I get it back in a timely manner. Thanks Tony Tony Simms ALWAYS keeps me updated with details on my vehicle every time I drop it off and ensures that I get it back in a timely manner. Thanks Tony. More
by perqlater
Employees Worked With
Tony Simms
July 11, 2020
Recent Service Service was quick and professional. Have always had a great experience using Purvis Ford to service my vehicle. No matter who I've worked with, they Service was quick and professional. Have always had a great experience using Purvis Ford to service my vehicle. No matter who I've worked with, they always take the time to listen to mine concerns and act on them as necessary. Will be using again. More
by EK
Employees Worked With
July 09, 2020
Professional service by personable people. This organization knows the importance of customer service and went out of their way to provide it. Purvis Ford and Andrew Smith took good care of me and organization knows the importance of customer service and went out of their way to provide it. Purvis Ford and Andrew Smith took good care of me and my truck. Thank you! More
by manchioneel
Employees Worked With
June 30, 2020
Good experience. Timely service. They were all so nice. I had an after market warranty and they accepted it no problem. They were awesome . Great work had an after market warranty and they accepted it no problem. They were awesome . Great work More
by Beckyj63
Employees Worked With
Andrew
June 23, 2020
Body Shop Work The body shop Assistant Manager (Barry Johnson) was outstanding in coordinating a repair for our 1996 Ford Explorer. He was professional, responsive, The body shop Assistant Manager (Barry Johnson) was outstanding in coordinating a repair for our 1996 Ford Explorer. He was professional, responsive, knowledgeable and friendly. Our thanks to Barry for a job very well done! More
by Happy Camper
Employees Worked With
Barry Johnson
June 23, 2020
The best Ford dealership I have ever dealt with they saved me thousands of dollars on a blown motor in a “As is” used vehicle. The service department is second to none they will work with you to make su saved me thousands of dollars on a blown motor in a “As is” used vehicle. The service department is second to none they will work with you to make sure you’re satisfied and your vehicle is right when you drive away. More
by banksde191
Employees Worked With
Tom Linnehan, Matt Brinson
June 10, 2020
Great service. Best in town. Employees were professional, helpful and polite. Check-in and check-out were easy. Results of work completed were explained fully. professional, helpful and polite. Check-in and check-out were easy. Results of work completed were explained fully. More
by Chanstew
May 13, 2020
Clock and Temp display not working. They scheduled, sent reminders, got me in and out in a timely fashion. Friendly and relaxed atmosphere AND under what we originally thought the costs They scheduled, sent reminders, got me in and out in a timely fashion. Friendly and relaxed atmosphere AND under what we originally thought the costs would be! Great experience all around. More
by joan
Employees Worked With
Tony Simms & Check out person (Brooke?)
May 07, 2020
Shedule service for my vehicle and without any hesitation they listened and acknowledged my concerns. And got me squared away without hassle tony Simms and tom leninham showed excellent customer service. Gre they listened and acknowledged my concerns. And got me squared away without hassle tony Simms and tom leninham showed excellent customer service. Great job team ford. More
by jessevp2
Employees Worked With
Tony Simms , Tom Linnehan
