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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

April 30, 2021

My service advisor, Matt Brinson, was very helpful and courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! More

by Jphud54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brinson
April 26, 2021

Great service as usual!! Andrew always takes good care of us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership More

by Retgoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Steve Pavey
Apr 27, 2021 -

Purvis Ford Lincoln, Inc. responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2021

I always get friendly, reliable service at Purvis. I have purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simms
March 16, 2021

Took my 2020 Navigator here for work that was done by Ted Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and rei More

by stankoshawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Linnehan, Daniel Mullins, Matt Brinson
March 06, 2021

Andrew is awesome great customer service. made my appointment very easy. I always take my Ford Escape to Purvis Ford which always provide a good service. Highly recommended. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
March 05, 2021

The only bad thing I can say is we dident receive a recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in More

by Annettegrymace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mullins, Daniel Mullins
March 04, 2021

Purvis Ford service department is great. My appointments are set and they honor them. Everything is done right and in a timely manner. They always treat me like they appreciate my business. More

by tommyhamil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Linnehan, Andrew Smith, Daniel Mullins, Brooke Rodgers, Matt Brinson
Mar 06, 2021 -

Purvis Ford Lincoln, Inc. responded

Hello, thank you for your kind words and this wonderful review! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2021

Great service. Courtesy was extended by all who I came in contact with. Have used service department here many times over the years with satisfaction.Particular thanks to Andrew Smith. More

by kehnja
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
February 28, 2021

Repair to my taurus looks great. Everyone was so pleasant to deal with. They kept me updated. Very professional group of people. Thank you very much. More

by mrsbubba88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Linnehan, Andrew Smith, Brooke Rodgers
Mar 01, 2021 -

Purvis Ford Lincoln, Inc. responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2021

Great dealership, just out side of Richmond. Glad I ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150. More

by m1llerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pavey
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