Purvis Ford Lincoln, Inc.

Professional service A Smith wwas very courteous in handling my recall notice. There was a software glitch in the auto appt system which he addressed as well,as explaining A Smith wwas very courteous in handling my recall notice. There was a software glitch in the auto appt system which he addressed as well,as explaining my service. Thanks to Andrew. More

Quick, efficient service From the time I rolled in with no appointment, Mike was there to help me get the service I needed much faster than expected. I had some unexpected, b From the time I rolled in with no appointment, Mike was there to help me get the service I needed much faster than expected. I had some unexpected, but needed repairs. He explained everything in detail and answered any questions I had. He has a very pleasant, friendly, professional manner. I really felt I could trust him. Although I thought my wait time for the repairs was very short, he explained how I can receive even faster service in the future. The re-modelling is very nice. I especially like the new Customer Business Center! Overall, I had a very pleasant experience at Purvis Ford today. Everyone was friendly and helpful. I felt as if I was their only customer. Mike is an excellent example of the way Purvis Ford takes care of their customers. I look forward to working with him in the future More

Excellent Service by Frank Stewart Frank Stewart has been my Service Advisor for the last three times and he has been absolutely awesome. He has explained everything to me about what t Frank Stewart has been my Service Advisor for the last three times and he has been absolutely awesome. He has explained everything to me about what they are doing to my car. As far as I'm concerned, Frank has gone above and beyond. More

Always do a good Job I have been going to Purvis Ford for over 10 years now and have never had any issues. Both Sales and Services has been great. I have been going to Purvis Ford for over 10 years now and have never had any issues. Both Sales and Services has been great. More

Trip to Myrtle Beach I was on vacation and rented a condo in Myrtle Beach sc. On the way down my car started to make a noise getting louder. It was around 6 pm. so we st I was on vacation and rented a condo in Myrtle Beach sc. On the way down my car started to make a noise getting louder. It was around 6 pm. so we stay to Fredericksburg. The next morning we show up to Purvis. They repair the car in the same day. Thank you Russ Wuethrich to take care of us. Thank you to all Purvis employees for their kindness. Johanne & Mario More

Very pleased Two weeks ago my 2005 Ford Excursion broke down on Route 17 near Fredericksburg. I live in Springfield. AAA had my vehicle towed to the Purvis Ford Two weeks ago my 2005 Ford Excursion broke down on Route 17 near Fredericksburg. I live in Springfield. AAA had my vehicle towed to the Purvis Ford dealer. While my Excursion was being repaired, Adam Zandi was excellent about keeping me informed of the progress and cost of the repairs. His kindness and understanding was a comfort. The Excursion is now running very well and I would like to thank Adam and all at the dealership that helped to get me back on the road. More

Best customer service I've ever had! Wow. The dealership where we bought our new car Purvis Ford Lincoln has been nothing but awesome! We had an easy time when we were there finding the c Wow. The dealership where we bought our new car Purvis Ford Lincoln has been nothing but awesome! We had an easy time when we were there finding the car we wanted at the price we wanted. Of course we happened to be there at a busy time and waited a while, which we were prepared for and had no problem with it, but they kept apologizing for the wait and even gave us a 25.00 visa gift card for the long wait! We were there too late for them to clean the new car properly so our salesman, Ross, told us to bring the car back for a cleaning. After telling him we were going away for the weekend to celebrate our anniversary he told us to have a great time and when we bring the car back for the cleaning he would gas it up for us too!!! It gets better! My husband got a package in the mail, and as usual he is gone for the week for work, so I asked him about it. He wasn't expecting anything so he told me to open it. It was a tin of cookies from Fresh Beginnings from Purvis thanking us for our business. I mean talk about customer service. I would HIGHLY recommend working with Purvis Ford for anyone looking for a car. I know Mike and I will only go to them from now on. They really care about their customers and I have never had such a great experience with a company!! More

Outstanding Service All I can say is I have delt with this dealer for over 30 yrs. You know they have to be good at what they do for their customers... EXCELLENT... All I can say is I have delt with this dealer for over 30 yrs. You know they have to be good at what they do for their customers... EXCELLENT... More

Excellent Customer Service I have previously always been leary of using dealership services. I purchased a new car from Purvis and, being new to the community, did have have kn I have previously always been leary of using dealership services. I purchased a new car from Purvis and, being new to the community, did have have knowledge of any other local service businesses. Consequently, I starting taking my car to Purvis but with misgivings. These were totally unfounded. I feel I have always been treated with respect, and having some knowledge of cars and services, do not feel that I have been encouraged to purchase any other than necessary services. I have recommended them to friends and will certainly purchase my next car from Purvis and will also have it serviced there. My contact, Mike Iden, has been exemplary. More

Russell Wuethrich, Service Adviser When I brought my Vehicle ( DAV Van) in for a routine Oil change, I didn't notice it was time for a State Inspectioh. The Service Adviser Russell Wuet When I brought my Vehicle ( DAV Van) in for a routine Oil change, I didn't notice it was time for a State Inspectioh. The Service Adviser Russell Wuethrich did and had the Inspection done which prevented a likely Ticket. Thank you Mr. Wuethrich. More