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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
Service Dept was very helpful, service manager, Tom was very professional and informative. We were extremely pleased with our experience at Purvis and we shall be using Purvis again. very professional and informative. We were extremely pleased with our experience at Purvis and we shall be using Purvis again. More
Excellent Service....Always I just had my last service at Purvis Ford in Fredericksburg VA. It's the last because I'm moving out of the area. They are the best! From Mr. Eli P I just had my last service at Purvis Ford in Fredericksburg VA. It's the last because I'm moving out of the area. They are the best! From Mr. Eli Patrick, the owner, to the Service Department rep Tony Simms, all are customer focused always! It's a comfortable friendly environment. They provide a great place to wait when it's necessary. There is a clean comfortable friendly waiting area with wifi and a business center (water and coffee provided too!). I may come back to the state of VA just to buy my next car from Purvis Ford. The next Ford dealer I walk into better be on their game because Purvis Ford has set the bar very high!! More
Excellent service Appointment to have radiator flushed and new antifreeze added. Completed service as requested. Same friendly, efficient dealings with Tony Sims, Ser Appointment to have radiator flushed and new antifreeze added. Completed service as requested. Same friendly, efficient dealings with Tony Sims, Service Advisor. Always helpful in any way possible. More
Not their fault. I have in the past walked into the service area and wondered if I was invisible; but this time, Tony, was right there and willing to help. He was cou I have in the past walked into the service area and wondered if I was invisible; but this time, Tony, was right there and willing to help. He was courteous, friendly, and likable even after I told him I wasn't going to go through with the maintenance. It was not cost effective to me and I had hoped that the very expensive warranty I had would cover it. Tony explained why it wouldn't be covered, but if I forget to keep filling the car with tranny fluid due to holes in the cooler lines, the tranny will eventually be destroyed and the warranty will then cover it. Whatever happened to the "ounce of prevention" thing? I am very disappointed in EasyCare Warranty; but Tony's attempt to provide care for me and my car was outstanding. More
No problems getting work done in a timely fashion. Wish there were coupons to offer a discount on repairs. Shuttle service was great. Thank you there were coupons to offer a discount on repairs. Shuttle service was great. Thank you More
Frank Mackove as very polite and helpfull in buying my car Everybody there is friendly and knowable . They help you get into the car of you dreams . I have bought 4 cars from Purvis and continue to be totally Everybody there is friendly and knowable . They help you get into the car of you dreams . I have bought 4 cars from Purvis and continue to be totally satisfied from sales to financing to Service . Gary Spielberg More
Total satisfaction I continue to be totally satisfied and pleased with my experiences with Purvis Ford. From sale to closing to service the people are top notch and ded I continue to be totally satisfied and pleased with my experiences with Purvis Ford. From sale to closing to service the people are top notch and dedicated to my complete satisfaction. Pair that with the top quality of the products and you know why I continue to return to Purvis and continue to recommend a Purvis to family and friends. More
Perfect Fast and reasonable always on time clean employees very nice and polite. Explains all issues you may have. Customer service is always a ten and call/t Fast and reasonable always on time clean employees very nice and polite. Explains all issues you may have. Customer service is always a ten and call/text up to date info. More
Great service as usual. Taken on time, 15,000 mile maintenance check, no problems found. I’ve trusted Purvis since we moved here 5 years ago. 2 new cars and 2 used vehicles l Taken on time, 15,000 mile maintenance check, no problems found. I’ve trusted Purvis since we moved here 5 years ago. 2 new cars and 2 used vehicles later still take me cars there for service. More
State Inspection I've had my vehicles serviced at Purvis for the last 15+ years. The service is always accurate, timely and courteous. I have always been able to cou I've had my vehicles serviced at Purvis for the last 15+ years. The service is always accurate, timely and courteous. I have always been able to count on the Purvis service technicians to complete requested service on time and within the expected price range. I won't take my vehicles anywhere else. More