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Pundmann Ford
St Charles, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 142 reviews
Dealing with you all in the service dept. has been a absolute nightmare. Worst experience I have ever had with a auto repair. Everyone BEWARE...... absolute nightmare. Worst experience I have ever had with a auto repair. Everyone BEWARE...... More
Once again I had a refreshing day,got to deal with Steve Pundmann & Lauren what a break of fresh air,makes me think about all the sad frustrating days I had in last few years with other dealers!Fun day buyi Pundmann & Lauren what a break of fresh air,makes me think about all the sad frustrating days I had in last few years with other dealers!Fun day buying at Pundmann Ford,thank you Pundmann awesome service!Got to talk few minutes with Mike Steve’s son seems like another excellent person! More
Had a great experience. Jeff Lenz is the best. Friendly, Had a great experience. Jeff Lenz is the best. Friendly, mannerly, went out of his way for us. No pressure either. The whole process only took 3 hou Had a great experience. Jeff Lenz is the best. Friendly, mannerly, went out of his way for us. No pressure either. The whole process only took 3 hours. More
We highly recommend Pundmann. Eliot in Sales and Mike in Finance are incredible. Very classy dealership. I wouldn’t hesitate to return for another car. Many thanks to all of you. Finance are incredible. Very classy dealership. I wouldn’t hesitate to return for another car. Many thanks to all of you. More
Would not recommend them to my worse enemy. Purchased a new 2018 Escape from them. Had problems since purchasing the vehicle and still have problems now. Need to get service on my vehicles which is having new 2018 Escape from them. Had problems since purchasing the vehicle and still have problems now. Need to get service on my vehicles which is having problems. Went to another dealership in the area and was taken much better. It feels like the only care about selling cars. I would not recommend and will not go back there again for anything in the future. More
Buyer beware! When you walk into a dealership and see add-ons on all the vehicles... Run the other direction! Of the dealers I have visited lately, this one was the least pleasant to deal with. add-ons on all the vehicles... Run the other direction! Of the dealers I have visited lately, this one was the least pleasant to deal with. More
Work not done I purchased a used 2015 f350 platinum in which I asked all the fluids to be changed (front and rear differentials, oil, transmission). I was told that I purchased a used 2015 f350 platinum in which I asked all the fluids to be changed (front and rear differentials, oil, transmission). I was told that they would be changed before picking up the truck. I brought the truck home and decided to look things over only to find out that NONE of them were changed. After notifying pundmann ford the next day that they were not changed, the service manager offered me a $5 coupon...yes, a $5 coupon...what a slap in the face. Needless to say it cost me more than $500 to have them all changed. More
Excellent Sales Experience,Honest and Caring Dealership I am rating Pundmann Ford with 5 stars because of the flawless service in the Sales Department by Eliot Starr assisted by Tim Pundmann. Never had a I am rating Pundmann Ford with 5 stars because of the flawless service in the Sales Department by Eliot Starr assisted by Tim Pundmann. Never had a better buying experience in approximately 40 years of individual car purchases from any other dealer. Appreciate the honesty and transparency given along with extra effort and professionalism shown. My neighbor had referred me. I am now planning on servicing new vehicle at Pundmann Ford as well. Thanks very much ! More
The old bait-and-switch the first time I went there I talked to one guy he shows me this truck I was interested we negotiated I said let me think about it over the weekend I' the first time I went there I talked to one guy he shows me this truck I was interested we negotiated I said let me think about it over the weekend I'll buy it on Monday thought about it called up there salesman wasn't there talk to a different one put a deposit on the truck came to see the truck and test drive it one last time and they totally lie to my face and tell me the truck on the website is not to talk the guy show me it's like do you think that I don't have eyeballs the truck on the website was listed for 17 they were trying to sell me the same truck for 20 that I had already negotiated to buy for 15 they just lost a sale I went in there after work dress like a bum and that's how I was treated little did they know I make a lot of money I work very hard and I pay all of my bills More