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Pundmann Ford

St Charles, MO

4.8
142 Reviews
undmann Ford opened it's doors on April 25, 1925, in St. Charles on the corner of Jefferson and Second streets as one of the first automobile dealerships in the area. Pundmann endured the Great Depression, World War II and in 1951 moved to their second location at 1001 North Second Street. In 1968 Pundmann Motor Co made its final move to 2727 West Clay to where it now sits today. Additionally, the dealership is still owned and operated by the Pundmann Family. Pundmann Motor Company's approach to business has always stayed the same, Pundmann People Care. It is because of this approach that our store has received national recognition for our excellence in customer service. Pundmann Ford makes every effort to embody the true meaning of full service. Over the years, Pundmann Ford has made many strides to put itself in a position to offer customers the best service in town and that is why Pundmann is an area leader! Pundmann Ford would not have achieved such success if it were not for our amazing employees and loyal customers, THANK YOU.
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2727 West Clay Street

St Charles, MO

63301

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Showing 142 reviews

March 30, 2021

Dealing with you all in the service dept. has been a absolute nightmare. Worst experience I have ever had with a auto repair. Everyone BEWARE...... More

by todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Brown
March 17, 2021

Once again I had a refreshing day,got to deal with Steve Pundmann & Lauren what a break of fresh air,makes me think about all the sad frustrating days I had in last few years with other dealers!Fun day buyi More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pundmann Lauren
February 24, 2021

Had a great experience. Jeff Lenz is the best. Friendly, Had a great experience. Jeff Lenz is the best. Friendly, mannerly, went out of his way for us. No pressure either. The whole process only took 3 hou More

by Foxtrot JFK @yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lenz
February 07, 2021

We highly recommend Pundmann. Eliot in Sales and Mike in Finance are incredible. Very classy dealership. I wouldn’t hesitate to return for another car. Many thanks to all of you. More

by vickimckiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot in Sales and Mike in Finance.
February 04, 2021

I can't explain in 25 words how happy I am with this service department, bought my truck here late 2016, these guys are amazing More

by Gunsmoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone thanks
October 28, 2020

Would not recommend them to my worse enemy. Purchased a new 2018 Escape from them. Had problems since purchasing the vehicle and still have problems now. Need to get service on my vehicles which is having More

by ROSHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
December 15, 2019

Buyer beware! When you walk into a dealership and see add-ons on all the vehicles... Run the other direction! Of the dealers I have visited lately, this one was the least pleasant to deal with. More

by Centralmoguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
August 12, 2019

Work not done I purchased a used 2015 f350 platinum in which I asked all the fluids to be changed (front and rear differentials, oil, transmission). I was told that More

by Hunterman 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
June 30, 2019

Excellent Sales Experience,Honest and Caring Dealership I am rating Pundmann Ford with 5 stars because of the flawless service in the Sales Department by Eliot Starr assisted by Tim Pundmann. Never had a More

by Gladnews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Starr , Tim Pundmann
June 04, 2019

The old bait-and-switch the first time I went there I talked to one guy he shows me this truck I was interested we negotiated I said let me think about it over the weekend I' More

by Elqaupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Jun 07, 2019 -

Pundmann Ford responded

I am sorry that we had issues with the truck you looked at. Unfortunately it was a issue with the photos that got uploaded to the web site for two 2011 F-150's that were both black. One was an FX2 that was $15,000 and One was a FX4 that was $20,000. This is where the issues came in. It was not our intent just a simple error by the company that uploads our xxxxxxand someone made a simple mistake. At Pundmann Ford, we strive on customer satisfaction. We know its the key to our success. There is not much we can do when a mistake like this happens. Again we are sorry that the error took place. Sincerely, Matt Muraski GM Pundmann Ford

Jun 07, 2019 -

Elqaupo responded

I kept trying to explain to you I wanted the FX2 that was the truck I wanted but bommarito sold me one for less so thanks anyways buddy

Jun 07, 2019 -

Elqaupo responded

I kept trying to explain to you I wanted the FX2 that was the truck I wanted but bommarito sold me one for less so thanks anyways buddy

Jun 07, 2019 -

Elqaupo responded

You can just keep lying and I'll just keep telling the truth you guys did the bait-and-switch you got ignorant with me because I didn't look like I could afford anything and I did that on purpose just so I could see how you treat people before I bought a product from you and since you guys like the lie I'm just going to keep on putting it out there liars

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