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Pumpkin Fine Cars and Exotics

Egg Harbor Township, NJ

4.9
418 Reviews

3084 English Creek Avenue

Egg Harbor Township, NJ

08234

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Showing 418 reviews

August 05, 2023

My wife and I just bought our 4th car from Pumpkin, won’t go anywhere else. Always a pleasant, honest experience! More

by Jorja85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
Aug 08, 2023 -

Pumpkin Fine Cars and Exotics responded

So kind and such an amazing feeling to know we can count on our Pumpkin family like you! Enjoy the newest Pumpkin addition to your family and thank you so much for your support! Gina, Franck and the entire Pumpkin team

August 03, 2023

Pumpkin is by far one of the best dealerships to buy a car from if you're in the South Jersey area! From getting my first car here from my parents, to buying my own first car here just 2 days ago, the pro More

by Madisonleslyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Madison, It was truly our pleasure! We are so happy when we can have fun throughout an entire process of a customer choosing and finalizing purchase of one of our vehicles! But, it's extra fun to see hard working young people like yourself setting goals and we get to be part of that experience. We appreciate your family and we are so excited to see you enjoy your new Pumpkin Benz! Thank you for the kind words! It always helps make our day a little easier to know we have made someone happy with this very important purchase! Thank you again! Enjoy the ride, Gina, Franck and the entire Pumpkin team

July 22, 2023

The other day I reached out to get information on a vehicle. I asked 5 simple questions regarding a Tesla. Questions ranged from any damage on vehicle since there was few pictures online that showed an More

by Kalin Quigley
Recommend Dealer
No
Employees Worked With
Gina Freon
Jul 22, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, I've sent the entire exchange to dealerrater and they will determine whether or not your review is valid/fraudulent. I, of course, know it is a personal attack and has nothing to do with business nor with how I responded to you at 9:33 PM - Your description above of what was only two short emails exchanged late evening is extremely far from factual and I would be more than happy to share them publically. We have yet to receive any calls. We had a 9 am appointment the morning after our late evening email "exchange" to discuss the sale of the Tesla with a customer who has since purchased the vehicle. My husband, and children and the entire team that work with me at Pumpkin Cars wish you all the best. Thank you, Gina

Jul 22, 2023 -

Kalin Quigley responded

I gladly support the showing of all emails. I would have posted them myself with no issues but I don’t need to to be able to validate my review. I stand 100% behind my review. It’s not a personal attack, that’s laughable. I have no idea who you are “personally” so that’s a bit of a stretch. I am from Arizona on work assignment in Northern NY. So there is no personal ties or vendettas here because I don’t know you from Adam. But nice try playing that card. Don’t be upset about the review, be upset with the way you handled your businesses customer service. Once DealerRater reaches out to me I will share each and every response with them. If 9:25 at night was the reason your service was “lacking” then maybe you shouldn’t have been responding at that time of night. And weird how you didn’t mention said 9am appointment during our interaction. I also love how you try to minimize this saying it was “two short” email responses. Absolutely was not just that but you said you would love to show the responses so go ahead. Everyone can see that it was absolutely much more than that. I have screen shots of the CarGurus email thread so I haven’t doctored or changed anything. I will not take down my review or rescind anything. This is not a fraudulent review, this is not a personal attack, this is an honest reviewer trying to show a dealerships downfalls. Have a nice day. Oh and for everyone’s knowledge, if vehicle was sold that morning, why at 4:21 PM almost 48 hours later, Tesla referenced in this conversation is still on Pumpkin Fine Cars Inventory website as available. Sound like you are the one making things up. I screen shot that as well with time and date at top of page.

Jul 25, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, The internet and my current and future customers can see/hear/read your tone and that should suffice. Your review is not at all factual. Above, you have put in direct quotes things I never wrote. The combative tone with which you proceeded that evening and since is something we have a right to walk away from. How, when and in what detail I respond to leads is my right as a small business owner. Being threatened to do so in any other manner is not something we are compelled to engage with. We wish you all the best in your car search and otherwise. Gina Freon

July 15, 2023

From the moment I stepped onto the Pumpkin property, until the moment I signed on the dotted line, my experience was by far the best car shopping/buying experiences I’ve had. Chuck (salesman) was profes More

by tallie1127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franck Freon, Emily Herbert
Aug 09, 2023 -

Pumpkin Fine Cars and Exotics responded

Tallie, It was truly our pleasure! We are so glad that you had a great experience with the Pumpkin team and the whole car buying process felt easy and pleasant. We hope you are loving your new car 😊

July 07, 2023

I had a relaxing experience at this dealership. I saw what I wanted and they made it happen. Thank you Frank, Gina and your team for your professionalism! More

by Mnews81469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Marva, we can't tell you how much this means to us! We had a great time and enjoyed working with you! Thanks so much for taking the time to write these kind words. Enjoy the ride! Thank you again! Gina, Franck and the entire Pumpkin team

July 04, 2023

Bought many cars from pumpkin for a long time Thanks our good friends such as Frank,Gina,Chuck & Derrick…… More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert, Derrick Lepard, Isabella Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Mike, Thanks so much for your continued repeat business! We are so very grateful for your loyalty! It is our pleasure to work with you and can't wait for the next one!;) We truly appreciate your kind words! All the best, Gina, Franck, and the entire Pumpkin team

June 29, 2023

I had an excellent experience with Franck, Gina and the whole team at Pumpkin Cars. Upon my initial visit I was warmly greeted by Franck, who provided a comprehensive overview of the car I was considering More

by tim.lavery
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Jul 14, 2023 -

Pumpkin Fine Cars and Exotics responded

Tim, You may never know how much these heartfeld and strong words mean to us! We have had a challengeing few months and to work with customers over and over like yourself and all our amzing Pumpkin customers is what makes it all worthwhile. Thank you for your trust, your business and your kind words. All the best, Gina, Franck and the entire Pumpkin team!

June 27, 2023

Awesome experience, Frank and his whole team were a pleasure to work with. I highly recommend Pumpkin Cars. More

by makeithappen277
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franck Freon, Isabella Freon
Jul 14, 2023 -

Pumpkin Fine Cars and Exotics responded

Thanks so much for these kind words and your terrrific email - makes our day! Thank you for the business and we are so happy you had a great experience at Pumpkin Cars! All the best, Gina, Franck and the entire Pumpkin team

June 23, 2023

Very professional and friendly. The car choices were all great looking. Everyone there really knows their business. More

by craigthornton
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Casey, Yenise Del Toro, Elly Weinstein, Isabella Freon, Isabella Freon
Jul 14, 2023 -

Pumpkin Fine Cars and Exotics responded

Thanks so much Craig! It was a true pleasure! We've been working toward perfecting our skills for 25 years now and probably could still learn lots but our customers mean everything to us and we strive to make it professional and friendly as you said!! Thank you again, all the best, Gina, Franck and the entire Pumpkin team!

June 18, 2023

Thank you to the Pumpkin family. It was the best experience of buying a vehicle that we ever had. Frank, Gina and Chuck could not have been any nicer. They were thorough and explaine More

by mnak1159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert, Isabella Freon
Jul 14, 2023 -

Pumpkin Fine Cars and Exotics responded

Thank you so much for these kind words. We are super excited that you had a tremendous experience at Pumpkin Cars and we are grateful for you business and thes kinds words!! Thank you again and all the best, Gina, Franck and the entire Pumpkin team!

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