Back

Pumpkin Fine Cars and Exotics

Egg Harbor Township, NJ

4.9
435 Reviews

3084 English Creek Avenue

Egg Harbor Township, NJ

08234

Directions

By Type

Showing 435 reviews

October 11, 2023

Amazing service! Isabella and Frank were so nice and exceeded our expectations! Will definitely return . More

by wynntamarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert, Yenise Del Toro, Derrick Lepard, Khristian Orellana, Isabella Freon, Isabella Freon, Emily Herbert
Oct 24, 2023 -

Pumpkin Fine Cars and Exotics responded

Tamarra, thank you so much for your kind words!

October 11, 2023

Great People especially Franck and Gina, I started with Gina, and then Franck called and told me all about the vehicle, even the imperfections. Than we discussed my trade over text. We did the deal over ph More

by Daytona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert, Yenise Del Toro, Derrick Lepard, Khristian Orellana, Isabella Freon
Oct 24, 2023 -

Pumpkin Fine Cars and Exotics responded

Thank you so much for this kind review Daytona, we definitely pride ourselves on having a full team of really attentive customer service.

October 10, 2023

This was my first ever purchase of a vehicle site unseen and out of state. Franck and the team made the experience very easy. I’m very impatient and it’s a process; Pumpkin kept me informed and assured the More

by kspivey68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
Oct 24, 2023 -

Pumpkin Fine Cars and Exotics responded

Thank you Kevin. We are glad the experience (which was new to you) was not overwhelming or difficult for you. We definitely pride ourselves on our professionalism and honesty, but mostly we are just super glad you love your Pontiac G8! Thank you so much for your kind words!

October 07, 2023

My experience at Pumpkin car dealership was by far the best experience I have ever had when purchasing a vehicle. Franck and Gina were both so friendly, honest and down to earth. Franck was extremely know More

by jillianedwards99
Recommend Dealer
Yes
Employees Worked With
Franck Freon
Oct 24, 2023 -

Pumpkin Fine Cars and Exotics responded

Jillian, We are so glad we could help you have a pleasant car purchasing experience, and that you felt that we spent enough time going through every feature on the vehicle and that you didn’t feel rushed. Thank you so much for your business !

September 28, 2023

I purchased my Honda S2000 from Franck, I live over 5 hours away in MA, and I never saw the car in person for myself. Franck was great and provided many videos and images to capture the condition and qua More

by jstn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
Oct 24, 2023 -

Pumpkin Fine Cars and Exotics responded

Thank you so much for these kind words ! We always want to make the process as easy for out of state customers and pride ourselves on that, so we are really glad you were able to have a great car buying experience (even from Massachusetts!)

August 18, 2023

Five Star rating is not enough to convey our satisfaction at Pumpkin Fine Cars and Exotics. 100 out of 100! Honest, knowledgeable, courteous and trustworthy. The immaculate and stunning facility is a repre More

by Mariathesurfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Casey, Khristian Orellana, Emily Herbert
Aug 18, 2023 -

Pumpkin Fine Cars and Exotics responded

Maria, We can’t thank you and Apostolos enough! What makes it all worthwhile to to be there for people like you - good people being there for good people helps make all that we go through manageable ! We love what we do and we love doing it with and for amazing customers and friends like you! Thank you for the kind words - we are truly grateful. All the best, Gina, Franck and the entire Pumpkin team

August 09, 2023

Franck Freon at Pumpkin Fine Cars and Exotics IS incredible. Franck is so knowledgeable and only sells cars that “ he” knows are a value to customers. We have purchased over 10 cars- and have More

by debra.schlesinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Casey, Yenise Del Toro, Elly Weinstein, Derrick Lepard, Khristian Orellana, Isabella Freon, Isabella Freon
Aug 09, 2023 -

Pumpkin Fine Cars and Exotics responded

Debra, This is such a thoughtful and KIND review 🖤 We are so glad you are loving your stylish lipstick red new wheels 🚗💯💋 (that were picked out with care by my dad 😊) #PumpkinFam

August 05, 2023

My wife and I just bought our 4th car from Pumpkin, won’t go anywhere else. Always a pleasant, honest experience! More

by Jorja85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
Aug 08, 2023 -

Pumpkin Fine Cars and Exotics responded

So kind and such an amazing feeling to know we can count on our Pumpkin family like you! Enjoy the newest Pumpkin addition to your family and thank you so much for your support! Gina, Franck and the entire Pumpkin team

August 03, 2023

Pumpkin is by far one of the best dealerships to buy a car from if you're in the South Jersey area! From getting my first car here from my parents, to buying my own first car here just 2 days ago, the pro More

by Madisonleslyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Madison, It was truly our pleasure! We are so happy when we can have fun throughout an entire process of a customer choosing and finalizing purchase of one of our vehicles! But, it's extra fun to see hard working young people like yourself setting goals and we get to be part of that experience. We appreciate your family and we are so excited to see you enjoy your new Pumpkin Benz! Thank you for the kind words! It always helps make our day a little easier to know we have made someone happy with this very important purchase! Thank you again! Enjoy the ride, Gina, Franck and the entire Pumpkin team

July 22, 2023

The other day I reached out to get information on a vehicle. I asked 5 simple questions regarding a Tesla. Questions ranged from any damage on vehicle since there was few pictures online that showed an More

by Kalin Quigley
Recommend Dealer
No
Employees Worked With
Gina Freon
Jul 22, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, I've sent the entire exchange to dealerrater and they will determine whether or not your review is valid/fraudulent. I, of course, know it is a personal attack and has nothing to do with business nor with how I responded to you at 9:33 PM - Your description above of what was only two short emails exchanged late evening is extremely far from factual and I would be more than happy to share them publically. We have yet to receive any calls. We had a 9 am appointment the morning after our late evening email "exchange" to discuss the sale of the Tesla with a customer who has since purchased the vehicle. My husband, and children and the entire team that work with me at Pumpkin Cars wish you all the best. Thank you, Gina

Jul 22, 2023 -

Kalin Quigley responded

I gladly support the showing of all emails. I would have posted them myself with no issues but I don’t need to to be able to validate my review. I stand 100% behind my review. It’s not a personal attack, that’s laughable. I have no idea who you are “personally” so that’s a bit of a stretch. I am from Arizona on work assignment in Northern NY. So there is no personal ties or vendettas here because I don’t know you from Adam. But nice try playing that card. Don’t be upset about the review, be upset with the way you handled your businesses customer service. Once DealerRater reaches out to me I will share each and every response with them. If 9:25 at night was the reason your service was “lacking” then maybe you shouldn’t have been responding at that time of night. And weird how you didn’t mention said 9am appointment during our interaction. I also love how you try to minimize this saying it was “two short” email responses. Absolutely was not just that but you said you would love to show the responses so go ahead. Everyone can see that it was absolutely much more than that. I have screen shots of the CarGurus email thread so I haven’t doctored or changed anything. I will not take down my review or rescind anything. This is not a fraudulent review, this is not a personal attack, this is an honest reviewer trying to show a dealerships downfalls. Have a nice day. Oh and for everyone’s knowledge, if vehicle was sold that morning, why at 4:21 PM almost 48 hours later, Tesla referenced in this conversation is still on Pumpkin Fine Cars Inventory website as available. Sound like you are the one making things up. I screen shot that as well with time and date at top of page.

Jul 25, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, The internet and my current and future customers can see/hear/read your tone and that should suffice. Your review is not at all factual. Above, you have put in direct quotes things I never wrote. The combative tone with which you proceeded that evening and since is something we have a right to walk away from. How, when and in what detail I respond to leads is my right as a small business owner. Being threatened to do so in any other manner is not something we are compelled to engage with. We wish you all the best in your car search and otherwise. Gina Freon

...
10
...