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Pugmire Ford of Cartersville

Cartersville, GA

4.2
151 Reviews

352 N Tennessee St

Cartersville, GA

30120

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Showing 151 reviews

September 15, 2020

Went in to ask a question, walked out with a new car. Brian Sheldon is the man to see. Excellent service, amazing personality, kind and caring. I will Always remember how honest and compassionate he w More

by Eve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon
Sep 17, 2020 -

Pugmire Ford of Cartersville responded

Hello Eve, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Steve Smith - GSM

August 29, 2020

Great experience with purchase of my new F-150. Michael Schaefer was very helpful prior to and when arrived on site. Local dealership did not have what I was looking for so while checking on line for deale More

by rodenfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Schafer
Sep 02, 2020 -

Pugmire Ford of Cartersville responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Steve Smith - GSM

August 20, 2020

Experience prior to coming in was positive. Daniel was incredibly helpful, as others have shared. However when we arrived I was shocked to see no employees wearing masks in the office and our sales rep (n More

by addison.se
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don, Daniel
Aug 24, 2020 -

Pugmire Ford of Cartersville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Steve Smith - GSM

July 02, 2020

No pressure straight forward. Made it so easy and enjoyable. We knew all our options up front! Would send everyone I know to them! We had the best experience More

by agluker
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Jul 08, 2020 -

Pugmire Ford of Cartersville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager

May 12, 2020

Excellent service department at this dealership. This is the only service department I have used for several years. I trust Pam to take care of my car! More

by gatarob
Recommend Dealer
Yes
Employees Worked With
Pam Alverson
May 15, 2020 -

Pugmire Ford of Cartersville responded

Thank you for the feedback! We are happy to hear about your positive experience at Pugmire Ford of Cartersville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager

May 03, 2020

Pam A Just had my expedition serviced and was in and out in no time. Great dealership! Wouldn’t think of going any where else. Sales and service are great More

by pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
May 06, 2020 -

Pugmire Ford of Cartersville responded

Thank you for the feedback, Pam! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager

February 29, 2020

Painless experience The staff was very professional and helpful. Very smooth transaction. They didn't have the exact truck I was looking for but went out of their way to More

by bayoubear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 09, 2020 -

Pugmire Ford of Cartersville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Steve Smith - GSM

February 15, 2020

Steve Smith is awesome to work with, I send all of my friends and family to him. Love this dealership. Everyone is always very friendly. More

by Terlynnq
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Feb 26, 2020 -

Pugmire Ford of Cartersville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Steve Smith - GSM

January 30, 2020

Pugmire Ford of Cartersville is great! Go ask for Daniel he is the absolute BEST! My husband and I love my new Explorer. Very pleased. Daniel made us feel very comfortable that day ( we had two small childr More

by Wjmoody20
Recommend Dealer
Yes
Employees Worked With
Daniel and Richard
Jan 31, 2020 -

Pugmire Ford of Cartersville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager

January 11, 2020

Great Deal! Very professional, great deal! It was worth the drive from Aiken, South Carolina. The team provided a great test drive and provide info on all the ne More

by Neup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Bozich and Sales Rep.
Jan 14, 2020 -

Pugmire Ford of Cartersville responded

Thank you so much for this wonderful feedback! We're so glad you came to see us for your next car. It's fantastic to know that our team helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager

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