Pugmire Ford of Cartersville

Excellent service! Friendly staff in the service department. My vehicle was serviced and returned to me in a timely manner while I waited in customer lounge. department. My vehicle was serviced and returned to me in a timely manner while I waited in customer lounge. More

I love how the service department works Pam is the best 100% the best. Pam get your vehicle serviced in and out not have to wait all day for my vehicle 100% the best. Pam get your vehicle serviced in and out not have to wait all day for my vehicle More

Pugmire Ford knocked it out of the park with the level of service they gave me on my new truck purchase! This was by far the easiest experience I have ever had when buying a new vehicle. There was no run- service they gave me on my new truck purchase! This was by far the easiest experience I have ever had when buying a new vehicle. There was no run-around, it was fast and easy to get a great price, great trade-in value, and great Financing! And to top it all off they even delivered the truck to my home, had me sign all the paperwork in the comfort of my home, and picked up and took the trade-in with them! I never even had to step a foot inside the dealership. I mean this is how buying vehicles should be, so easy, so fast, and such a pleasurable experience. Now that I have been spoiled by them I will certainly be buying from them again and letting anyone know to go there. Thank you again, Pugmire - you really are doing this the right way! A special thank you to Scott Patterson, the manager there - he took care of me and made this such a great experience! He really does a great job. More

Our company has bought several vehicles from Scott Patterson @ Pugmire Ford. We have always had 5 star service!! We recommend Scott on a weekly basis! Patterson @ Pugmire Ford. We have always had 5 star service!! We recommend Scott on a weekly basis! More

I have depended on City Motors , now Pugmire , for purchase and service. Good Products and super service. Depending on good people to make sure I have no automotive problems. purchase and service. Good Products and super service. Depending on good people to make sure I have no automotive problems. More

Had a minor warranty repair needed on 2020 Ranger. Easily made appointment via their website. Received email and text reminders on the day before. Drop off was easy and the Service Advisor (Pam) confirmed th made appointment via their website. Received email and text reminders on the day before. Drop off was easy and the Service Advisor (Pam) confirmed the problem description I had entered when appt was made. I received a call later that day letting me know that work was complete. This was very nice as I have typically been trying to chase down SA’s at other dealerships to find out if they were finished or not. Checkout was quick and she reviewed the findings and repair. Truck was no worse for wear than when I dropped off. It was warranty work, so cost is N/A. I had read horror stories of other dealership’s service departments in my area, so first time using this one and won’t hesitate to use again if service is needed. More

We have always purchased from CITY MOTORSFIRST time We have always purchased from CITY MOTORS FIRST time buying from PUGMIRE FORD TIM was patient, kind and found EXACTLY WHAT WE WANTED IN OUR PRICE RA We have always purchased from CITY MOTORS FIRST time buying from PUGMIRE FORD TIM was patient, kind and found EXACTLY WHAT WE WANTED IN OUR PRICE RANGE. THANK YOU TIM! Vickie and Rodney Garfield More

Easy, pleasant experience. Steve Smith and Mike Schaeffer were awesome. We made the mistake of buying a car from Shottenkirk the week before, won't do that again, Pugmire is miles ahead of them! Schaeffer were awesome. We made the mistake of buying a car from Shottenkirk the week before, won't do that again, Pugmire is miles ahead of them! More

Honestly, had the BEST experience there with Tim Whitehead! He was helpful, attentive, and I got a GREAT vehicle, that I get tons of compliments on! I couldn't be happier with my purchase and the SU Whitehead! He was helpful, attentive, and I got a GREAT vehicle, that I get tons of compliments on! I couldn't be happier with my purchase and the SUPERIOR customer service. 5 out of 5 stars, would give more if I could. Every vehicle I buy will come from Tim & Pugmire! More

Took my F150 in for service. Just a very good overall experience. They keep you informed of what is going on and if something new comes up they tell you and give pricing up front. Lacey and Pam are just experience. They keep you informed of what is going on and if something new comes up they tell you and give pricing up front. Lacey and Pam are just good to work with. More