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Pugmire Ford of Cartersville

Cartersville, GA

4.2
151 Reviews

352 N Tennessee St

Cartersville, GA

30120

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Showing 151 reviews

February 26, 2021

I always get my 2013 Explorer serviced at this dealership. (I purchased the car here, too.) The service is excellent! Pam is knowledgable, friendly, and efficient! I trust her advice and this deal More

by DixieAnn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pam (Service)
Mar 03, 2021 -

Pugmire Ford of Cartersville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Pat McConville, (770) 382-5780

February 22, 2021

Brought my explorer in today for servicing and was greeted by Pam Alverson at the service department. We discussed the servicing needed and Pam was able to make the scheduling and expedite the servic More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Alverson
Feb 25, 2021 -

Pugmire Ford of Cartersville responded

Thank you for this amazing review of your experience with Pam here at Pugmire Ford of Cartersville! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Pat McConville, (770) 382-5780

February 20, 2021

Mike Buck was very transparent, easy to deal with and got us the best deal. He was very helpful with buying what was in budget, getting us exactly what we wanted and didn’t drag out the negotiation process. More

by elizwasil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Buck, Ron Sitz
Feb 24, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Steve Smith, (770) 382-5780

February 15, 2021

Had my F250 in for repairs and preventive maintenance. They went through every item and now I am good for another 100k miles. Thanks for the great work. More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Feb 18, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Steve Smith, (770) 382-5780

February 11, 2021

Tim was awesome. Very knowledgeable and offered great customer service. He took great care with my daughter. I would send all my folks to him. More

by Ladycbyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Whitehead
Feb 17, 2021 -

Pugmire Ford of Cartersville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Steve Smith, (770) 382-5780

February 10, 2021

My experience with Pugmire Ford was a great one. I ended up getting the truck I wanted with Mikes help and got a little extra put on it before I picked it up. There was always someone trying to help me whil More

by donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 16, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mike and the rest of the Pugmire Ford of Cartersville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Steve Smith, (770) 382-5780

February 10, 2021

I can’t say enough about how great Pam is! She always takes care of my vehicle and is very helpful when it comes to making recommendations for my service needs! More

by Cbenne15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Alverson
Feb 16, 2021 -

Pugmire Ford of Cartersville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Pat McConville, (770) 382-5780

February 09, 2021

I always have a great experience with the service department. We take all of our cars here and know we can truly trust them! Pam is always willing to help get us in when needed. More

by Paigeh17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Alverson
Feb 12, 2021 -

Pugmire Ford of Cartersville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Pat McConville, (770) 382-5780

February 09, 2021

Excellent service at Pugmire! Pam did a great job at answering our questions and taking great care of us. Will recommend pugmire to others! -PB More

by cvilleresident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Feb 12, 2021 -

Pugmire Ford of Cartersville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Steve Smith, (770) 382-5780

February 08, 2021

The experience at the dealership was fantastic! My salesperson Daniel Driver was amazing and very helpful! I recommend Pugmire and Daniel to anybody in the market! More

by bkrainey1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Driver
Feb 11, 2021 -

Pugmire Ford of Cartersville responded

Thank you for this amazing review! We really appreciate your business. Steve Smith, (770) 382-5780

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