Pugmire Ford of Cartersville

Buying a Ford Escape w Don at Pugmire was a pleasure. No one wasted my time. They came in w a low an reasonable price w no extra mark ups. Don was so very helpful and programmed our phones into car. He spe one wasted my time. They came in w a low an reasonable price w no extra mark ups. Don was so very helpful and programmed our phones into car. He spent alot of time after the sale educating us on our new vehicle. They also achieved a 2.1% interest rate! Yeah! More

I don’t have a issue with this dealership. I went there because the dealership I purchased from has been bought. Pugmire are nice people. My problem is with Ford and the way a issue was handled I have a 2 because the dealership I purchased from has been bought. Pugmire are nice people. My problem is with Ford and the way a issue was handled I have a 2019 F250 king ranch. It had about 6-7 recall items. While it was there I want a couple of issues addressed... one being a steering wheel heater that quit working. I was told because my truck has 50k miles they would not fix the problem because it was out of warranty. I have a purchased extended that was sold to me as bumper to bumper and no coverage there either. Here’s the problem. It cost It cost 4000.00 to fix it! Have to buy a new steering wheel! To make a long story short I left a 20 year relationship with Carl Black because I live the king ranch. Carl Black would have fixed it and never looked back. This is very disappointing. You pay 70-80k for a truck and you expect components to last more than 50k miles. It went out a while back while it was under 36k miles just didn’t think it would be a issue. Shame on me.Teuck is going up for sale and going back to GM even though I love the truck. No respect for the brand. Buddy Harris By the way i’m a builder and repaired a home yesterday for a first time buyer that was out of warranty by 3 months. It’s the right thing to do. This is not a service issue The service was fine just no help With the problem More

Great trade-in and buying experience! Mike did a great job with the sale and helping get everything set up with the new vehicle. Would recommend to anyone! job with the sale and helping get everything set up with the new vehicle. Would recommend to anyone! More

Great experience! Will definitely recommend to our friends. Mike was our salesman and did a fantastic job answering our questions and the gentleman that did our paperwork was super nice. friends. Mike was our salesman and did a fantastic job answering our questions and the gentleman that did our paperwork was super nice. More

Great service today at Pugmires! Especially from the administrative staff who went out of their way to help me! My car was still under warranty and my oil change was at no charge! administrative staff who went out of their way to help me! My car was still under warranty and my oil change was at no charge! More

The team at Pugmire cares about the customer. There is no pressure to buy a car that I have gotten from other dealerships. The team wants to help and answer all questions. pressure to buy a car that I have gotten from other dealerships. The team wants to help and answer all questions. More

The service department fixed the main issue on my truck, but I walked away with a few more issues that didn’t exist until it was in their shop. My AC only works on defrost now. There was a piece of trim but I walked away with a few more issues that didn’t exist until it was in their shop. My AC only works on defrost now. There was a piece of trim that was ripped off the roof of the cab, and another issue was not resolved at all. More

Everyone was very nice. Buck was great and he got us the best deal possible. They made buying a truck easy! The only thing better would be if they served Wine and Cheese! best deal possible. They made buying a truck easy! The only thing better would be if they served Wine and Cheese! More

These guys are top notch! Daniel is amazing. Will continue to buy here. From the time I walked into the time I left everything was nothing short of perfect continue to buy here. From the time I walked into the time I left everything was nothing short of perfect More

Great place!!! Fast, friendly and fantastic communication. They called me when the part arrived, go me in and out quickly, no hassles! I will take all my business here. communication. They called me when the part arrived, go me in and out quickly, no hassles! I will take all my business here. More