Pugmire Ford of Carrollton
Carrollton, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I purchased a blue F-250 from the Pugmire dealership. The process was quick and painless. My sales rep was courteous and straight forward, and I had requested that the paperwork be prepared before I arr The process was quick and painless. My sales rep was courteous and straight forward, and I had requested that the paperwork be prepared before I arrived to finalize the sale. This was all done as promised and as a positive side note the truck has been great! They were able to get me the exact truck that I told them I wanted. More
I was in the market for an F150 and since I had used the service dept before with good results plus the fact that I wanted to shop local I stopped by this dealer first. I had been told before that if they d service dept before with good results plus the fact that I wanted to shop local I stopped by this dealer first. I had been told before that if they did not have the vehicle I wanted, they could get it from any other Ford dealer. I brought an internet ad from Courtesy Ford in Conyers for a new F150 STX to see if they could match the price or obtain the truck for me. I spent 2 hours trying to be convinced to buy an XL instead for $3,000 more. The salesman Sammy Davis was very nice and courteous but the truck I requested was never mentioned unless I brought it up. Finally the sales manager, whose name I cannot remember, came out and began telling me there was no way Courtesy Ford could sell that truck at that price. He was extremely rude and disrespectful. I'm 60 years old and have bought numerous new vehicles and have never been talked to this way. I left and went to Courtesy Ford the next day and bought the truck at the exact price advertised with no problems. I emailed the general manager who is the owner's son the next day and told him of my experience. It has been a week with no response so I decided to write this review. I am extremely disappointed in this dealership and would caution anyone considering purchasing there to beware. More
I was strongly encouraged to visit this dealership by a friend who recently purchased a F-150. As a business guy, I usually dislike purchasing vehicles due to some of the dealers sales tactics. But not at friend who recently purchased a F-150. As a business guy, I usually dislike purchasing vehicles due to some of the dealers sales tactics. But not at Pugmire Ford. This was by far the best buying experience I have ever had. They were clear and articulate through all the pricing and financing negotiations. No funny business or backdoor add-ins. After we settled the business end, the sales people even sat in the vehicle with me and reviewed the key points of the owner’s manual and answered all of my questions. My friends recommendation certainly paid off. More