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Pugmire Ford of Carrollton
Carrollton, GA
73 Reviews
We here at Pugmire Ford Of Carrollton in Carrollton have been happily serving car buyers from Georgia with the highest quality new and used vehicles for many years. We have a vast selection of Ford models that you’re looking for in the style you want to match your budget. Stop in today, and we will help you secure the vehicle you desire.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 73 reviews
November 04, 2017
Excellent customer service! Top notch customer service! Friendly and knowledgeable staff. I would definitely return to Pugmire Ford. It’s totally worth the visit. Ask for Patrick Top notch customer service! Friendly and knowledgeable staff. I would definitely return to Pugmire Ford. It’s totally worth the visit. Ask for Patrick Robinson! More
by amy76
Employees Worked With
Patrick Robinson
November 04, 2017
Outstanding customer service!!! Best dealership all around! Great and friendly staff that went above and beyond to help me and my boyfriend get the car we wanted. Wouldn't do busines Best dealership all around! Great and friendly staff that went above and beyond to help me and my boyfriend get the car we wanted. Wouldn't do business anywhere else. More
by Paige Langley
Employees Worked With
Patrick,Shane,Jackie
November 03, 2017
Great Customer Service, Very personable & fast service! Everyone at Pugmire Ford is GREAT ! The service department is a smaller center than some of the larger ford dealerships but that doesn't stop them fro Everyone at Pugmire Ford is GREAT ! The service department is a smaller center than some of the larger ford dealerships but that doesn't stop them from being fast, friendly and they make sure they take care of the problem. Shane & Jackie are great to work with in getting a vehicle and making sure you walk away with what you want and a affordable price as well as anyone you make contact with at this dealership. Very Clean. Stop by and check them out I will only being going to this dealership from now on. More
by Happy Pugmire Ford Customer
Employees Worked With
Shane & Jackie
May 13, 2017
Excellent and honest place! 2 years ago I purchased a car from Thorton Road Kia. It was an all day process where I walked away feeling screwed. They wore me down until I paid t 2 years ago I purchased a car from Thorton Road Kia. It was an all day process where I walked away feeling screwed. They wore me down until I paid their price..after agreeing to my price, they increased the price by $20 here and $20 there until I just gave up. I will not be going back there. A week ago, we had the opposite experience at Pugmire. We set our price and they did not accept at first. We left and had lunch. During lunch my wife received a few phone calls to negotiate. We walked away feeling successful. We love our new 2017 Ford Explorer and the new relationship we have with this great business. More
by Sean P Trantham
Employees Worked With
Chris and Steve Smith
September 23, 2016
Totally Ignored I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make sure. I had already left a voice mail the day before and no one returned the call. I go into the lobby and was ignored. I did not have on pricey clothing but I was decent and clean. Let me mention that I am 60 and have gray hair. The manager was speaking to a young lady and they were both playing with their cell phones. One employee was on his and looked straight at me but went out the exit (I guess he did not want anyone to listen in oh his phone call). Another employee was walking around with his clip board. A young couple told me there were some employees in the office. I walked over there and stood by the man with the clip board. They looked busy (on the computer anyway). I walked out and went around to the service area and a young lady graciously helped me with my question. I walked back to the lobby to say, "Thank you for no service" but changed my mind because I was upset. The manager was at his desk, the man with the clip board still walking around, and two other employees were outside smoking. I walked back to my car and called the dealership, got voicemail, and said "thank you for no service" and said why I was there and that I would be complaining about this. I guess they just aren't appreciative enough to have a job, was not taught about how to treat customers, and, by the way, age discrimination is against the law. More
by ab
Employees Worked With
Lady in service department.
September 29, 2015
First-time purchase of a new vehicle I had no intention to buy a new car; I was looking at used, but I found a vehicle I loved, and they made me a great deal. Financing was easy and the w I had no intention to buy a new car; I was looking at used, but I found a vehicle I loved, and they made me a great deal. Financing was easy and the whole experience was excellent. More
by First new car at 40
Employees Worked With
Mark Taylor
September 25, 2015
First car 2015 Fiesta We stopped in one day to look at cars and were greeted warmly by everyone even though it was closing time. I test drove a Fiesta on the lot and really We stopped in one day to look at cars and were greeted warmly by everyone even though it was closing time. I test drove a Fiesta on the lot and really enjoyed how it drove. When we were leaving I fell in love with the green Fiesta in the showroom. We did not buy it that day and it was not a problem. A few days later my family went to finalize and I have loved my car since. It gets great gas mileage. I've only had to fill it up once in the last 18 days!!! I will definitely recommend them to all of my friends. More
by EnvyGreenFiesta
Employees Worked With
Mark Taylor, Victoria, and Dave
September 03, 2015
Helpful, personal and professional Service Department We've been taking our 150 to Pugmire since we purchased it in 2010. We have been treated with respect, professionalism and courtesy at every turn. T We've been taking our 150 to Pugmire since we purchased it in 2010. We have been treated with respect, professionalism and courtesy at every turn. They know us by name and go out of their way to make our service and repair as easy as possible. More
by thegeorgiapack
Employees Worked With
Jeff, Tracy, George
August 25, 2015
All the people at Pugmire Ford treated me greatth. Thanks to everyone at Pugmire Ford, for treating me great. I truly love my New Ford Focus St , if it wasn't for Mark and Dave and of course Ford, I w Thanks to everyone at Pugmire Ford, for treating me great. I truly love my New Ford Focus St , if it wasn't for Mark and Dave and of course Ford, I wouldn't have such a great car to replace my other Ford with... Thanks again to everyone at Pugmire for making my dreams reality..,, there customer service is the best around, I look forward to many years of great service. Best of luck in the future for another great 59 years of service Excellence. Sincerely, Eric Larsen More
by fordfocusst
Employees Worked With
Mark Taylor in sales and Dave the loan and finance specialist
August 19, 2015
Great experience The staff was wonderful from the time I walked on the lot. Sammy and Victoria helped me anyway possible. They both were very attentive to my needs and The staff was wonderful from the time I walked on the lot. Sammy and Victoria helped me anyway possible. They both were very attentive to my needs and made sure I walked out with the best deal. i really appreciated the first time buyer experience they gave me. I will recommend them to anyone looking to buy a car. More
by GaylaR
Employees Worked With
Sammy and Victoria
