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Castle Mazda Downers Grove
Downers Grove, IL
91 Reviews
Welcome to the Castle Mazda Downers Grove website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Downers Grove, Naperville, LaGrange, Darien and Oak Brook find the Mazda of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Castle Mazda Downers Grove has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 91 reviews
September 20, 2024
I recently purchased a 2024 Mazda Miata club edition and I was extremely satisfied with my Salesperson, Rudy. He was pleasant, honest and provide me with a fair price. I was extremely satisfied with my Salesperson, Rudy. He was pleasant, honest and provide me with a fair price. More
by Bill/Jeep Guy
Employees Worked With
July 17, 2024
Best customer service at every step at Downers Grove Mazda: competent, informed salesman, on point no xx sales manager pricing, simple end of lease drop off and valuation, clear explanation of CX-90 fea Mazda: competent, informed salesman, on point no xx sales manager pricing, simple end of lease drop off and valuation, clear explanation of CX-90 features and function, no hassle finance paperwork completion, beautiful swift vehicle prep - fastest, easiest, fairest & most professional purchase experience ever! More
by Billj10
Employees Worked With
Alexis Barraza, Anthony Civito, Rudy, Mike Mizwicki
March 22, 2024
Castle Mazda was great! The staff were all friendly and helpful. I worked with Jan who was patient - he answered all my questions, showed me all the gadgets, and overall I h The staff were all friendly and helpful. I worked with Jan who was patient - he answered all my questions, showed me all the gadgets, and overall I had a great experience while I was there. I am so happy with my CX-5! More
by rfadeleye
Employees Worked With
Jan
February 01, 2024
Service department misdiagnosed the issue which led to multiple visits. Joe also failed to inform me of parts delivery and I showed up to the appointment not knowing parts weren't delivered. Horrible. Avo multiple visits. Joe also failed to inform me of parts delivery and I showed up to the appointment not knowing parts weren't delivered. Horrible. Avoid here at all cost. More
by Charles
Employees Worked With
Joe
June 06, 2022
Katy in finance was great and had a really good experience. Also bought a car here many many years ago that was also very smooth. Nice and small, calm dealership, nice service dept as well. Very ha experience. Also bought a car here many many years ago that was also very smooth. Nice and small, calm dealership, nice service dept as well. Very happy and will be coming back here for service and any potential sales down the line too. More
by jmendo
Employees Worked With
Jesse / Katy
November 10, 2021
Had an overall great experience with our online purchase at Pugi. We were about to give-up our vehicle search, as we had wasted so much time at other Mazda dealerships closer to our home. Many dealers w at Pugi. We were about to give-up our vehicle search, as we had wasted so much time at other Mazda dealerships closer to our home. Many dealers were either charging well above MSRP or requiring the additional purchase of undesireable add-ons at retail prices just sell us a new vehicle. I was suspect until the end, but Jesus was consistently honest and upfront, throughout the process, and there were never any hidden surprises. Vehicle condition, delivery and agreed-upon price was as-advertised and Jesus spent some needed time walking us throught the MyMazda app before we drove off the lot. More
by sdownie
Employees Worked With
Jesus Sanchez
