Puente Hills Volkswagen

Professional treatment, smooth experience I am always wary of car dealerships, and in the past have hated these transactions. I went to Puente Hills prepared to haggle and fight. Jamie was ext I am always wary of car dealerships, and in the past have hated these transactions. I went to Puente Hills prepared to haggle and fight. Jamie was extremely knowledgeable about the product lines and helped me choose the car that was best for what I wanted within my pricepoint. After test driving a few models, I was able to decide on a Passat, picked the color I wanted, and after a seamless transaction, happily drove home with my new toy. I was pleasantly surprised to deal with a sales person that was helpful and accomodating without making me feel intimidated or pressured into something I didn't need. I recommend this dealership to anyone in the market for a Volkswagen. Thanks Jamie! More

Pleasant Experience. I really had a good experience working with the people at VW Puente Hills. I was able to choose and test drive the variants and I was helped throughou I really had a good experience working with the people at VW Puente Hills. I was able to choose and test drive the variants and I was helped throughout finalizing my selection. I really appreciate the co-operative and helping nature of everyone and never thought the process would be so easy. I definitely recommend the dealership. More

Exceptional Experience Moe & Jamie are awesome! Very patient, accomodating & just down to earth good people. Recommend without reservation. Can't say enough good things in Moe & Jamie are awesome! Very patient, accomodating & just down to earth good people. Recommend without reservation. Can't say enough good things in 25 words! More

Very smooth and no haggling I wanted a GTI manual, and this dealership was the only one that had it. Sent me a reasonable quote and I was in and out with a new car by the end of I wanted a GTI manual, and this dealership was the only one that had it. Sent me a reasonable quote and I was in and out with a new car by the end of the night. Thanks Moe and Jamie! More

Miracle Financing Well I was searching online for a car for a while. After being denied a few time I came across Puente Hills VW site and saw a couple of cars I liked. Well I was searching online for a car for a while. After being denied a few time I came across Puente Hills VW site and saw a couple of cars I liked. So I inquired about one of the used cars. Now mind you I have a family of 5. I also have very challenged credit with a recent repo. So I figured I would look at a smaller car because the prices were cheaper at this point I would almost take anything. So I get a call from the dealer the guys name was Jaime Price. He asked that I fill out the credit app online. I was hesitant only because I was denied 4+ times. So he got me to fill it out I told him it would take a MIRACLE to get me financed. I told him my situation. He then offered me to look at a different car. The car was larger and more expensive than the one I was originally looking at. I was like there is no way you can get me into that. To make my long story short. I got financed with a better car than I originally wanted. They took care of me really well. Jamie new what he was doing and made our situation better. The best part is we came in with a minimal down payment. I am glad I chose VW Peunte Hills. Thank you so much Jaime price! More

Great experience I had a 2005 volkswagen Jetta that I took to get service after an accident that I had. I was extremely nervous at first about the cost to repair but a I had a 2005 volkswagen Jetta that I took to get service after an accident that I had. I was extremely nervous at first about the cost to repair but after the service department took the time to review the car they noticed I had 2 flat tires and was leaking oil. I had been wanting to get a new car for some time and what better opportunity than now to look into it! I have to say that the service at Puente Hills Volkswagen is unlike anything I have experienced. The sales consultant, Marc Sepulveda really took his time to go over all the functions of my new 2015 Jetta and I appreciate that the General manager took the time to introduce himself to assure that I was well taken care of. I highly recommend that if you are looking into a new car purchase you come visit Puente Hills Volkswagen and ask for Marc Sepulveda directly. I told my sister about my experience and we are looking forward to going there next week to get her a new car. Thank you Puente Hills Volkswagen for taking such great care of me! More

Happy New Passat Owner !!! My experience at Puente Hills VW was outstanding. Toros Shnorhavorian my sales rep really rocks over there. Talk about getting the royal treatment. To My experience at Puente Hills VW was outstanding. Toros Shnorhavorian my sales rep really rocks over there. Talk about getting the royal treatment. Toros was really attentive to my needs and broke down the vehicles amenities and options and was extremely knowledgeable about the vehicle lines. What I really liked is that he knows the competition so he came forth with an honest approach about the Passat including safety and performance. Moving on- the staff including Peter Salibian and ZK (Finance) as well as Shant made the closing experience super fast and pleasant. Honestly, I was out of there in 30 minutes and they delivered the vehicle to me the same evening with a super detail and awesome wax. Great service. Don't waste your time, go there first. You will not be disappointed. More

Great Staff! Better Deals! Had a great car buying experience at Puente Hills VW and this dealer is now my go to dealer for all of my vehicles needs. Toros and Peter were great a Had a great car buying experience at Puente Hills VW and this dealer is now my go to dealer for all of my vehicles needs. Toros and Peter were great and went above and beyond to provide excellent service. More

Buying. New Jetta Awesome sales staff they gave me the best deal without me asking , I had been to 4 other dealers and got treated horrible , I have sent them 4 of fami Awesome sales staff they gave me the best deal without me asking , I had been to 4 other dealers and got treated horrible , I have sent them 4 of family members and they were treated the same and all bought a car More

Poor salesmenaship, rude and unprofessional. I came in Poor salesmenaship, rude and unprofessional. I came in looking for a specific vehicle configuration and not only was Krishan unfamiliar with the ve Poor salesmenaship, rude and unprofessional. I came in looking for a specific vehicle configuration and not only was Krishan unfamiliar with the vehicles, he had to leave to go ask another salesman about it After waiting for a little bit he never returned and was instead helping another customer. I asked him what he found out and he just said "too hard to find" and continued to help someone else. Don't waste your time with this dealership since they obviously don't need any more business. I will take my business to someone who earns it. More