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Puente Hills Subaru
City of Industry, CA
68 Reviews
Welcome to Puente Hills Subaru, your trusted destination for new Subaru vehicles and expert Subaru service in Puente Hills, proudly serving West Covina, Industry, Hacienda Heights, Anaheim, and the Greater Los Angeles area. Our dealership is dedicated to providing outstanding customer care and a diverse selection of top-quality Subaru models, such as the Subaru Crosstrek, Outback, and WRX & all-new EV Solterra. Whether you’re in the market for a brand-new Subaru or a dependable pre-owned vehicle, we have the perfect option to match your lifestyle. Our friendly and knowledgeable sales team is here to guide you through the car-buying process with ease, ensuring you enjoy an exceptional buying experience from start to finish. As part of the Bakhtihari Auto Group, we’re committed to your satisfaction and go the extra mile to make every visit memorable. See us today and experience the Puente Hills Subaru difference—we’re excited to help you kick off your next adventure!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 68 reviews
October 17, 2023
If you are going to get any Subaru, DO NOT GO TO THIS PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their ma PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their manager for down payment and monthly payment for the car you agreed, but when you go to there to pick up the car they actually give you different proposal with much higher monthly payment and say there were confusions on the first proposal. I have leased 7 different cars from Honda, Subaru, BMW and Tesla. This was the WORST DEALERSHIP EXPERIENCE EVER. I did not expect the authorized Subaru dealer can actually scam you. More
by chanswer
Employees Worked With
October 04, 2023
Excellent customer service. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. More
by vincci
Employees Worked With
Kiel Caal
September 09, 2023
Excellent service. Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommen Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommend this dealership! More
by Mary M
Employees Worked With
George Lin, Dwayne Neill
May 03, 2023
Bought my first car here and was so glad I did. My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. W My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. Would definitely recommend purchasing from here if you’re looking into a Subaru ! More
by Sierra
Employees Worked With
Emyshel Martinez
April 27, 2023
Cesar and Ethan were/are FANTASTIC. Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some de Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some deals. Sorry to see my sales person, John, go. I hope he is doing well wherever he is now. Lloyd Reese was also excellent in his presentation and answering my questions. More
by Randall Orme
Employees Worked With
Ethan is the Internet MANAGER, so how come I don't see his name on your Internet list. He's the best.
April 10, 2023
SERVICE COMPLETED IN GOOD AMOUNT OF TIME VERY HAPPY WITH THE OUTCOME WILL GLADLY TAKE MY WRX THERE AGAIN IF NEEDED THE OUTCOME WILL GLADLY TAKE MY WRX THERE AGAIN IF NEEDED More
by lozano
Employees Worked With
December 27, 2022
We bought a 2023 Sabaru Crosstreck from Jose Murillo (salesman). We were so impressed with his professionalism, and low-key, non-stressful approach. I am also very impressed with my Crosstreck- the sa (salesman). We were so impressed with his professionalism, and low-key, non-stressful approach. I am also very impressed with my Crosstreck- the safety features, ease of driving, gas mileage, and the resources for additional information make this car a special fit for me and my wife! More
by fhrazo21
Employees Worked With
Jose Murillo
August 06, 2022
I made an appointment for an oil change and after my service was completed I was called three times asking if I wanted to reschedule my appointment, because I didn't show up. Second issue the technici service was completed I was called three times asking if I wanted to reschedule my appointment, because I didn't show up. Second issue the technician that did my oil change left oil stains in the inside of my car! I left a messages for the adviser Isabella Robledo that assisted me and never I received a call back. More
by jacqdavila
Employees Worked With
Isabella Robledo
