Puente Hills Mitsubishi

Waste of time So I didn't want to be another 1 star review for this place but I took a leap of faith and gave them a chance. I drove out specifically because they h So I didn't want to be another 1 star review for this place but I took a leap of faith and gave them a chance. I drove out specifically because they had a car with a transmission I wanted. I talked to Alejandro in the AM about seeing it, told him what time I expected to be here, no issues at all. Well when I got here that's where everything took a 360 degree turn. They had lost the key for the vehicle about a week ago, according to that sales associate at least. So I drove out for nothing. We stopped for dinner on the way home and decided to call and give them one more chance. We called and talked to a different associate and told him the situation and implied we would buy the car if they had a locksmith come out a have a key made. Well Alex said that he had the key or said lost key after about 30 minutes of waiting for them to get back to us. We go back, and they obviously didn't have a key or the right key. Wouldn't have a key made until Monday. You guys lost a sale because of multiple levels of incompetence. Seriously, what are you guys even doing? If someone says they are there for a car (that you need to sell with keys regardless) why not call a locksmith for a customer who was willing to wait? Don't waste your time on this dealership, seriously all of those 1 stars are an immediate red flag. I gave them the benefit of doubt and you should not. More

Not what they claim Salesperson gave wrong information regarding tire replacement of <30% tread they will replace. Not true. Front tires are almost bald but safe Salesperson gave wrong information regarding tire replacement of <30% tread they will replace. Not true. Front tires are almost bald but safe enough to sell as is. It's my problem now. I wad there fire the price all the salesperson had to dip was quite up the contract, not hard. I will not return for anything. More

Amazing dealership They have the most competitive pricing, transparent fees, lowest out the door prices. They also work very quickly and don't try and make you wait. They have the most competitive pricing, transparent fees, lowest out the door prices. They also work very quickly and don't try and make you wait. More

Good price，Good car ， I got my first car here , Every things is nice .We were comparing to all Mitsubishi dealers near by, and we found the lowest price here.Also the servi I got my first car here , Every things is nice .We were comparing to all Mitsubishi dealers near by, and we found the lowest price here.Also the service is perfect . More

Great prices, great experiance Got the price I wanted , everything explained without any fuss adds up to a great time buying a car here. Finance questions explained in detail didnt Got the price I wanted , everything explained without any fuss adds up to a great time buying a car here. Finance questions explained in detail didnt force any extras on me , mentioned some but no pressure, and were freindly as well More

AN EXCELLENT BUYING EXPERIENCE Our salesperson Alex was very helpful. He was very patient with us and made the entire experience as simple and easy as it could be. From the moment w Our salesperson Alex was very helpful. He was very patient with us and made the entire experience as simple and easy as it could be. From the moment we arrived to the dealership, he gave excellent service and made sure that we were well taken care of the whole time. I would definitely recommend Alex and Mitsubishi Puente Hills for a great buying experience. More

Excellent customer service Ike was great! He answered all our questions and was very knowledgeable and patient with us. Didn’t push us at all, just let us know our options and h Ike was great! He answered all our questions and was very knowledgeable and patient with us. Didn’t push us at all, just let us know our options and have us time to decide. More