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Puente Hills Hyundai

City Of Industry, CA

4.6
6,542 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 6,544 reviews

November 04, 2024

Worst service you could receive. After having my car there for one month and texting and calling the service advisor to no end without any communication in their part. I had to chang More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- awful
Nov 07, 2024 -

Puente Hills Hyundai responded

Hi Kingchenel, have you spoken with Sean K. our Service Director? He will ensure that any matters you are not pleased with will be resolved. Thank you, PH Hyundai Management

November 03, 2024

Justin Martinez was professional and patient with us. He made the car buying process simple and stress free. Larry went over all the documents with us and explained everything thoroughly. More

by OLIVIA.HORTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
November 03, 2024

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

The experience was straightforward and easy. The dealer was transparent and there was no haggling or negotiation More

by jonsigman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I dealt with Tino and he is the man , I dealt with him before with hard concerning questions about my car and we answered every single one . I have been going with him for five years now and he’s the only More

by anotoniolzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino
November 03, 2024

Javer is the best, I don’t see anyone else when I need to get my car serviced More

by joanngomez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Fast response and service. The tech Gary Chan is very helpful and kind. He kept me updated. More

by CHOWSHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
November 02, 2024

The people who work for your dealership are courteous, knowledgeable and professional. Also, you dealership is always well kept. More

by rayguzm4717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great customer service as always from Gary and the staff at Puente Hills Hyundai keep up the good work More

by JJUANKAVANAUGH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
November 02, 2024

The entire Puente Hills Team made us feel so welcomed. It was a great car buying experience. More

by CGMILO1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Banzil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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