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Puente Hills Hyundai

City Of Industry, CA

4.6
6,540 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 6,541 reviews

November 06, 2024

Quick service, reasonable price, everyone was friendly, the office was clean And i Many inventory More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

"Quick service, reasonable price, everyone was friendly," is what we aim for with each of our guest's purchase experience. Thanks for sharing. PH Hyundai Management

Nov 07, 2024 -

Tony responded

Thank you!!!

Nov 07, 2024 -

Tony responded

Thank you!!

November 06, 2024

Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services More

by 1105545698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Glad you are happy with the clean ride and safely back on the road. Have a great day. PH Hyundai Management

November 05, 2024

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 05, 2024

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 04, 2024

Worst service you could receive. After having my car there for one month and texting and calling the service advisor to no end without any communication in their part. I had to chang More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- awful
Nov 07, 2024 -

Puente Hills Hyundai responded

Hi Kingchenel, have you spoken with Sean K. our Service Director? He will ensure that any matters you are not pleased with will be resolved. Thank you, PH Hyundai Management

November 04, 2024

Trusty, professional knowledge for answers questions. Makes me a feel so comfortable every time visiting. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim / Sales Dept
November 04, 2024

I used to love this place I made an appointment I was there from 11:00 am to 3:00 pm What’s the point of making an appointment when I have to wait this long I got 4 car from this dealership I am a l More

by margeritgrigorian1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name was tino
November 04, 2024

Terrible service. Terrible communication. Very rude, I will never return again. They need to teach communication skills for professionals More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- terrible
November 03, 2024

Justin Martinez was professional and patient with us. He made the car buying process simple and stress free. Larry went over all the documents with us and explained everything thoroughly. More

by OLIVIA.HORTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
November 03, 2024

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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